This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2008 Jeep Patriot. The contact stated that the vehicle had a rotted subframe. The dealer diagnosed that, as a result of the air conditioner drain leakage onto the subframe, the subframe rotted. The vehicle was not repaired. The contact stated that there was a tsb number X58 extended warranty; however, the VIN was not included. The manufacturer was notified. The approximate failure mileage was 165,000. Updated 10/18/16*** updated 12/01/16
During a repair for another issue, I was informed by the dealership that the front cross member was severely rusted and the vehicle was unsafe to drive. They informed me that the warranty for that same part in the 2007 model of that same car was extended. They informed me that if I used a 2008, the part cost would be over $600 and carry a warranty, if I used the 2007 part, which is compatible with the 2008, the part would cost under $75 but carry no warranty. I called Chrysler customer service and they advised that that information was true and they would not reimburse me for my expense. They indicated they would set up case #29675811 and inform me of any future actions/recalls for that part. I simultaneously sent a letter to "Chrysler customer care" and yesterday received a telephone call confirming their denial. Now, how dumb is that" they extend a warranty and replace a defective part for the same model car, one year older, and that part renders the vehicle "unsafe to drive"" the fact that the part rusted so badly in the first place is serious cause for concern. They have refused to reimburse the $465.73 I paid to replace their defective part.
Went to a mechanic because of noise when turning. The problem was a cracked rusted out subframe assembly that the manufacturer had similar issues with in the 2007 Patriot and provided an extended 10year warranty. The manufacturer declined to support the defective part. The vehicle has 66K miles.
We started to have a loud clunking noise in the front driver side of our car when we drove it. Thinking it was something in the wheel, we had a mechanic look at it. He told us the engine cradle was rusted out to the point that it was not safe to drive. Had it towed to a Jeep dealer, said it was a good thing we didn't try to drive it. It was possible that the engine could have fallen out it we hit a pot hole on the way there. Contacted Jeep, they refuse to do anything about it. In my research I have discovered that this issue has happened in 2007, 2008, and 2009 Jeep Patriots.
- Kannapolis,, NC, USA
Search CarComplaints.com for these popular complaint phrases...
I bought 2008 Jeep Patriot new, this summer (2015), I failed inspection due to a rusted out front steel frame assembly, that holds the steering unit and the lower arms of the wheels, it directly effects the steering. I have looked on the internet and have seen other people having the same problem. I have also looked on the internet and have seen where Chrysler was recalling older 2007 Jeep with same problems but not mine. This job cost between $900 to $1000.
I was at my mechanic getting my 2008 Jeep Patriot serviced when he called me into the shop to look at the rust issue that the K frame has. The rust has already began to make holes in the structure which were not there at my last change 3 months ago. I began to research the problem and found that it seems to be quite common, so much that they have extended the 2007 Patriot warranty. I contacted the dealership to see if there were any open recalls on my Patriot and he told me that there wasn't. this is not normal wear and tear even at just under 105,000 miles. The information that I have read online mentions a manufacture flaw that has the A/C drain over the frame. This leaves the owner with a costly repair that is Jeep fault. While the Jeep was in the air on the lift we inspected the rest of the under body everything else was rust free but I have enclosed pictures taken today on the lift.
I bought a new 2008 Jeep Patriot, that I park in garage in winter in the evening when not driving, this past summer (2015), I took my Jeep to get inspected and the mechanic at the garage said he can not pass it due to the rusted out sub frame that holds the steering, and front end parts; I called the Jeep dealer and they said they have the $600 dollar part on hand, which means to me that this is a common part that is failing. Since it is a box frame piece it appears that either the part was not cleaned or plated on the inside correctly, since these parts are rusting out from the inside to outside, and by the time you see the rust it is to late and rusted though causing a danger in frame and steering all within just a few years ( 6). All together this was a $900 dollar job to fix.
The contact owns a 2008 Jeep Patriot. While driving approximately 30 mph, the steering wheel jerked to the left. In addition, the vehicle made an abnormal noise. The vehicle was towed to an independent mechanic where it was diagnosed that the subframe was corroded and needed to be replaced. The vehicle was not repaired. The VIN and failure mileage were unknown.
The contact owns a 2008 Jeep Patriot. While traveling 40 mph, the subframe fractured and all the warning indicators illuminated. The failure occurred once. The vehicle was taken to an independent mechanic where it was diagnosed that the subframe was corroded and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was unknown.
The contact owns a 2008 Jeep Patriot. The contact stated that while independently doing repairs on the vehicle, the contact noticed that there was corrosion on the sub frame, both on the front and the rear of the vehicle. The vehicle was inspected by a certified mechanic who diagnosed that the sub frame needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 112,000.
When taking a trip to the grocery store. Which is about 20 miles from our rural home, when driving on the highway, an oncoming semi truck was coming in the opposite direction, and when he passed me, the hood of the Jeep literally lifted up about 1/2 inch. The hood didn't come off, the pins actually caught it before that happened, so I contacted the dealership where I had purchased it from and they told me that what they could do was to drill two holes in the hood of the Jeep and attach heavy duty cotter pins to keep it secure. Advice not taken! I have looked on a few different complaint sites for 2008 Jeep Patriots and apparently I am not the only person to have had this occur, and one gentleman's hood actually did come off, causing him to crash, luckily he was treated for scrapes and bruises only, but it could have been devastating! there are a lot of things that are good about the Jeep Patriot, but this is one aspect that I wish I would have known prior to purchasing it, as I am sure this would not have made it to my "gotta have it" list of vehicles. Come on Jeep! take care of your customers! you didn't hesitate to take the money, so fix the issues!
Less than a year from buying the Patriot a severe wayer leakage started from the sunroof, sides and interior light of the Jeep. I literally need an umbrella inside the Jeep in order to protect me from not getting all wet. This happened continuously and can happen with the Jeep parked or running. This make me have to stop driving everytime it start to rain because of my reaction and reflects when it happens driving had made me loose the control of the vehicle and being very close to cause an accident. I've made multiple claims to the dealer and the central offices of the company here in pr and left my Jeep multiple times in the dealer in order to solve the problem. They left me without any other car in order to Transport myself for more than a week no matter the Jeep was in warranty. I also was being mistreating by the manager employees and customer service personnel. I got tired of this situation and decided to a temporary solution made but my personal mechanic. If by any chance I have an accident and get injured or injured someone else I fully responsible Jeep and all their co many for this and will take legal actions. I ve been doing research and there are multiple complaints regarding this and there are no solution or recall at all. Im just asking myself if they are waiting to have someone to get severe injured or dead in order to do something including all the safety agencies "?" I have multiple photos that can give faith of that im describing its true.
I parked my manual transmission in the bank flat parking lot. I put it in N' and pulled the E brake and placed my keys in the cup holder of the Jeep. I walked inside and waited in line until someone told me a red Jeep was going backwards down the main road. I ran out of the bank, down the road to find my Jeep stopped by a brick wall with the brake still pulled. Not only did it drive backwards on a very busy road it made a left hand turn out of the parking lot and then again at the light where it ran into the wall. Lucky for everyone it was a good driver and did not hit anyone or any car. Two men who recovered the Jeep where shocked to find no one in it.
A D V E R T I S E M E N T S
- Auburn, NY, USA