All in all, the 2012 Liberty actually excels off-road, but since 99% of drivers never take this thing off pavement, that becomes somewhat of a moot point. The Liberty suffers from the worst fuel economy in its class (16/22 MPG) and offers an uncomfortable ride with suspect braking ability.
10.0
really awful
Crashes / Fires:
14 / 1
Injuries / Deaths:
19 / 0
Average Mileage:
42,579 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2012 Jeep Liberty. The contact stated that the air bag warning indicator illuminated. Don davis Dodge Chrysler Jeep (1901 N collins St, arlington tx) was contacted, but the vehicle was not repaired. The vehicle was repaired per NHTSA campaign number: 17V640000 (seats, air bags), but the air bag indicator remained illuminated. The manufacturer was not notified of the failure. The failure mileage was approximately 125,000.
All of the dashboard lights are on. Speedometer, odometer, gps, automatic door lock, remote start, cruise control, none of that works. Tire pressure warning lights are constantly flashing different pressures. Everything lights up upon starting and stays on while moving until it's turned off. This initially happened when I was driving on a highway, and my first reaction was that I didn't have any brakes. It was quite frightening. Subsequent to that the lights would go on and off intermittently, but after a few months they are now permanently on. The dashboard also makes a ping noise every minute or so. I purchased the car in 2017 and this had not been a problem until a few months ago. The known danger is in not knowing how fast I am going. The unknown danger is could the brakes at some point not work, or if I become involved in an accident will the air bags not deploy or will the engine at some point just stop running. I have been told it could be a faulty tipm. I also have a 2008 Jeep Liberty that does not have this problem, however it suffers from the same dashboard random ping noise.
Takata recall I have been told by the Jeep dealerships that they have not been given the product needed to replace these defective airbags in my car. I do not feel safe letting family members or myself drive this car with the potential of the faulty airbag deploying. We need this car fixed because we need it to drive.
Started my 2012 Jeep Liberty and started to pull out, airbag light came on. As I pulled from a parking lot onto a street the drivers side airbag deployed. No accident or collision of any type.
- Jackson, OH, USA
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The contact owns a 2012 Jeep Liberty. The contact stated that the heater box did not produce heat. The dealer was not contacted. The vehicle was taken to an independent mechanic where the technician replaced the heater box. The manufacturer was made aware of the failure and did not offer assistance. Additionally, the contact received notification of NHTSA campaign numbers: 13V282000 (electrical system, air bags) and 17V640000 (seats, air bags). The failure mileage was 85,000. Parts distribution disconnect.
Takata recall: Manufacturer numbert56 NHTSA recall number17V-640; took vehicle to hall Jeep autogroup: Not told parts unavailable for repair - found out only by reading the receipt after 3 hours at dealer. Vehicle only has 69,285 miles and suffering failures: Steering rack assembly: Not told my steering failed an inspection - power steering leak noted on receipt; repair estimate $1,600. I had been driving under normal conditions and found out inadvertently when I brought my vehicle to dealer for airbag recall. Heat blower abruptly stopped working: Power module determined to have shorted; repair estimate $235; normal driving conditions, suddenly stopped blowing heat
Need orc module replaced due to a recall T56. Ran my VIN number and it states there is a recall and parts are available. Went to dealership and they state there is no parts available for my Jeep and will not be available until April 2018. Why is NHTSA stating there is a part available" I was told with this recall there is 14 different parts and my part cskdt562aa was not available.so am I going to have to risk driving my Jeep and pray I do not have a wreck" I have had a cervical Fusion and very afraid to drive my only vehicle. Someone needs to step up and do something even if it takes loaning me another vehicle.
Takata recall. The contact owns a 2012 Jeep Liberty. The contact received notification of NHTSA campaign number: 17V640000 (seats, air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (whitten brothers of richmond, 10701 midlothian turnpike, richmond, va 23235) was contacted and confirmed that the parts would not be available for the recall remedy until April of 2018. The manufacturer was contacted at 877-426-5337 and was not able to confirm when the parts were to become available. A case number was provided. The contact had not experienced a failure. Parts distribution disconnect.
The contact owned a 2012 Jeep Liberty. While being driven highway speeds, the vehicle was involved in a front end collision and rolled over. The air bags did not deploy. A police report was filed. The vehicle was towed to a salvage yard where it was deemed destroyed. The manufacturer was notified of the failure and did not assist. There was one injury that required medical attention. The contact suffered a concussion and severe upper body pain. The vehicle experienced a complete loss of power. The failure occurred without warning. The failure mileage was approximately 20,000. See also ODI 11048288.
The contact owns a 2012 Jeep Liberty. When the vehicle was started, the air bag indicator illuminated. The contact was able to drive the vehicle without an issue. The vehicle was taken to planet Chrysler Jeep Dodge Ram (400 East central street, franklin MA 02308) where it was diagnosed that the orc module needed to be replaced. The parts were not available, but would be available in a few days. The manufacturer was contacted and was unable to provide any assistance. The failure mileage was 82,820.
I was involved in an accident in my 2012 Jeep Liberty when another driver pulled left I front of me to make their right turn into a parking lot. My truck drove over hi and on the way down struck a parked car and flipped over on to its hood. The entire interior caved in directly on to my head and not a single air bag deployed. I was hospitalized and was already handicapped so this exacerbated my injuries pronouncedly and the increased pain, both physical and mental, led to my wife leaving, loss of employment, family, you name it and it's been lost because of this accident. When you see pics, you'll understand why paramedics were shocked I was alive at all. -[xxx] (1st 2 pics are exterior, 3rd pic is of my driver's seat itself and how I managed avoiding being split in 1/2 is beyond me.) information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6). See also ODI 11053500.
Airbag light came on when vehicle was started. Dealer states today (11/24/17)the issue is with the airbag control module and the unit needs to be replaced.
My airbag light came on and will not go out. The dealer checked it and said I need a new occupant restraint module. It is my understanding that this is a common complaint for these cars. Is there a recall that covers this problem?
The airbag light has gone on and off when driving then went back on and has stayed on. The car was making a humming noise and hesitated on acceleration. Had to replace fuel pump due to barring lose, replace spark plugs - cost $787
Occupant restraint controller (orc) module failed. The air bag warning light remained illuminated while the vehicle was in operation. Electrical over-stress of a resistor in the occupant restraint control module driver's side power master window switch (pmws) failed. The power window failed on drivers side and also a door lock failure.
The contact owns a 2012 Jeep Liberty. Upon starting the vehicle, the air bag warning indicator illuminated. The vehicle was taken to dick hannah Dodge (3517 ne auto mall dr, vancouver, wa 98662 (360) 944-3276) where it was diagnosed with a defective orc module. The contact stated that the vehicle was serviced per NHTSA campaign number: 13V282000 (electrical system, air bags). The contact stated that the recall remedy stated that the dealer would flash the totally integrated power module (tipm) or replace the module. The contact stated that the dealer flashed the tipm; however, since the remedy failed, the manufacturer and dealer needed to replace the module per the recall remedy. The dealer stated that the manufacturer would only pay for flashing the tipm. The contact stated that the manufacturer was made aware of the failure and did not assist. The failure mileage was 105,000.
Lakeland, fl two days ago my airbag light flashed on and then stayed on. Yesterday took it to lakeland Dodge dealership and was told the ocr module wad bad and it would cost around $700 to fix.
The contact owns a 2012 Jeep Liberty. When the vehicle was started, the air bag warning indicator illuminated. The contact turned the vehicle off and back on, and the system reset itself; however, the failure recurred. The contact was able to use an obd diagnostic tool to diagnose the vehicle, but was unable to retrieve a fault code or duplicate the failure. An unknown local dealer was contacted and determined that there would be a cost to diagnose the issue. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 82,280.
I have had my Jeep Liberty for a few years now. It has never been in an accident. I parked my Jeep in my driveway for the weekend no lights on at that time. I get it it to go to work on a Monday morning and my airbag light is on but only for my passenger. I don't understand how this could happen and with so many complaints why is there no recall set forth!!!!! I have not fixed it because airbag problems could be costly and if I was not in an accident to cause this problem then this should not be my problem to fix!!!
A D V E R T I S E M E N T S
- Cliffside Park, NJ, USA