This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Low speed head on collision with Jeep Liberty 2011 no airbag deployment, all forces came thru steering column resulting in partial internal amputation of right hand, breking of left hand...no recall repairs ever done, am 3rd owner of vehicle, ,,recalls specified in 2011,2013, and after crash in 2016
The contact owns a 2011 Jeep Liberty. While driving various speeds, the air bag warning indicator illuminated on the instrument panel. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 93,500.
I have a Jeep Liberty with 40,000 miles on it that has safety issues. We bought the car new as a small SUV for our family and it has been a complete piece of junk. The anniversary package that we bought is a joke. The fake leather seat have completely deteriorated which we overlooked but now the car is having safety issues. The air bag system is a joke and the failed module is no longer covered under the manufacturers warranty nor the extended warranty that the stealership sold to us. I will never ever purchase another Dodge, Chrysler or Jeep product as they are very unreliable vehicles as well as my experiences with 4 different dealerships has been beyond horrible. They even lied to us about changing our oil in the car and offered a free oil change to compensate for the lie. What a joke they did not even change our oil and said they did. I have been working with cars for 20 years so I know a few tricks of the trade and I always do things to be assured that the said work is being performed. I can not believe that a car with 40,000 miles on it needs a new module that is recalled for the same year as my Jeep but mine is not included in the recall, how horrible is that. I will never say anything good about these cars nor will I ever refer anyone I know to purchase such a piece of crap.
The contact owns a 2011 Jeep Liberty. The contact stated that the air bag warning light remained illuminated. The vehicle was taken to an independent mechanic where the occupant restraint module (orc) needed to be replaced. The vehicle was not repaired. The VIN was not included in NHTSA campaign number: 13V282000 (air bags, electrical system). The manufacturer was made aware of the failure. The approximate failure mileage was 23,000. Updated 10/28/16
The contact owns a 2011 Jeep Liberty. The contact stated the air bag warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that the air bag module located at clock spring area failed. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 46,185.
- Orocovis, PR, USA
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The contact owns a 2011 Jeep Liberty. The contact stated that while in park, the air bag warning light illuminated. The vehicle was taken to a dealer where it was diagnosed that an unknown module needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 36,000.
So yesterday after work I get in my car and start it, and I noticed my airbag light came on. I figured maybe the sensor was triggered by the hot weather but that still didn't make sense. So I look up what I should do in the manual and it says take it to the dealer (they were closed). The next day, I thought surely the code would clear and all would be well. To my surprise my light was still on. I take my car to the dealership to get checked out (mind you, I have 2 warranties on this car) and I just know it will be covered. Wrong! I was shocked and dismayed to find out that my airbag has 2 problems, the seat belt sensor has blown out and the the airbag module is blown out (meaning it will not deploy if I get in an accident). On top of all this, neither of these problems are covered by my $4,000 warranty and will cost me $910 before taxes. Seriously"?" I shouldn't have to pay a dime extra for what I was under the impression of already purchasing: A safe vehicle. This is absolutely unacceptable. Please do something about this soon. Someone could die.
Traveling South on the New York state thruway between exits 17 and 16 a deer out of nowhere collides with the Jeep causing severe front end damage. The airbags did not deploy.
The contact owns a 2011 Jeep Liberty. The contact stated that the air bag warning light illuminated. The manufacturer was made aware of the failure. The vehicle was not repaired. The approximate failure mileage was 57,000.
I was driving about 40 mph. There was a red light and some preceding cars were stopped and others were slowing down. The brakes failed to respond even after stomping on it a of couple times. The brakes only depressed down a little bit but not fully (seemed like depressing brake pedal when ignition is turned off). The vehicle slowed down to about 30 mph, but did not come to a complete stop and crashed into the rear end of vehicle in front. Airbag deployed and caused minor cuts and bruises to the face.
A D V E R T I S E M E N T S
- Roanoke, VA, USA