This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Purchased vehicle used in January 2020. Five days later, the first dtc illuminated, and it has been an absolute nightmare ever since. So far I have replaced the purge valve, water pump, serpentine belt, radiator, alternator, PCV valve, tensioner assembly, front brakes, left exhaust manifold, door seals, sway bar bushings/links - all within the first 10,000 miles. Brake caliper pistons seized and locked, causing brakes to smoke and overheat, discovered exhaust leak only after developing symptoms of carbon monoxide poisoning. Even after all of that, the vehicle still sounds awful and has serious performance issues. I fully expect that the engine will be toast any day, and I still have almost three years worth of payments left on it.
The contact owns a 2011 Jeep Liberty. The contact stated that the soft top cover underneath the sun roof would not pull out correctly. The soft top was part of the electrical system. The failure caused an electrical short in the engine and the check engine, tire pressure, and sun roof warning indicators illuminated. The vehicle was taken to garavel Jeep (300 westport ave, norwalk, ct 06851, (203) 424-2688) where it was diagnosed that a new egr valve needed to be installed. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 80,000.
2011 Jeep Liberty with 76,310 experienced immediate and catastrophic engine failure while driving on a city street. Just prior to failing the oil pressure and check engines lights came on. A knocking noise occurred right before failure. Oil blew from the engine covering roadway under the vehicle. The vehicle was always serviced by the local Jeep dealership per the recommended schedules. The vehicle was towed to the same dealership where it was serviced. Tear down of the engine by Jeep certified technicians revealed several failed components making exact root cause of failure unknown. Cost to replace the engine and related parts was $7,800. Chrysler customer care was contacted about covering the cost of the engine. Any assistance by Chrysler was denied.
My husband had driven to a doctors appointment. When he got in the Jeep to leave it wouldn't start. We had it towed to our mechanic. After he inspected the vehicle he said a piston ring had come off the #1 cylinder and fallen below the piston causing the cylinder to be damaged. It will require a new motor which will cost $4000-$5000 if we can find a decent engine. Apparently these engines can be difficult to find and are more expensive because this is a common problem.
- Hartville, OH, USA
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The contact owns a 2011 Jeep Liberty. The contact stated that the engine seized without warning and the vehicle was unable to be driven. Quirk Chrysler Dodge Jeep Ram (830 plain St, marshfield, MA 02050, (781) 319-3000) diagnosed that the engine assembly needed to be replaced. The manufacturer was notified of the failure and indicated that there was no recall. The vehicle was not repaired. The approximate failure mileage was 97,000.
The check service engine light comes on because of the gas cap even if the gas cap has been replaced with a manufacture gas cap. The air bag light comes on and off for no reason.
While sitting at a stop light, my Jeep just shut off with no warning. When I tried to restart it, it made a strange sound while it was turning over. I called a tow truck to take it to the dealership & was told that the engine valves were damaged & will require a new engine at $8100
While driving my 2011 Jeep Liberty with the cruise control set at 70mph on I-65 interstate coming out of gary Indiana the tell-tales lit up and the car dropped out of cruise control and it took the car a few seconds to gain power again. This all started with the drivers door not unlocking with the remote. A diagnostics was run on the car and they said they couldn't find anything wrong, other than a rear sensor on the brake making the brake light come on. Doing an internet research the tipm sensor is the cause of most of these problems which Chrysler doesn't want to admit. This same issue was deemed not an issue a few years back by the NHTSA with the Liberty but deemed no good by the NHTSA for the Jeep Cherokee and Dodge durango. This was a dangerous situation for me and my family. If I hadn't took action as quick as I did we would have been rear ended by a semi. I don't feel safe driving this SUV and this is my wife's car which she takes my son to school in. The NHTSA needs to do something about this issue now.
P0300 cylinder misfire code appeared when my vehicle wouldn't start and now I need to replace my left side engine head and it's costing me around $2000 for parts and labor. My vehicle has a little over $60,000 miles and is out of warranty and not covered and I contacted Chrysler and they will not do anything about this. They are well aware of this faulty engine and there needs to be a recall or Chrysler needs to pay for my repairs. I have a 3.47 liter engine with only $60,000 miles and it needs to be replaced on the left side. Chrysler had this same issue with the 3.6 liter engine and extended the warranty and the same or recall should be done with the 3.7 liter engine.
The contact owns a 2011 Jeep Liberty. The contact stated that the engine started making noise while warming up after the starter was changed. An independent mechanic diagnosed that the engine did not leak, but consumed the oil and blew a rod. There were no warning indicators illuminated. The engine was replaced. The manufacturer was notified of the failure. The failure mileage was 80,000. Updated 01/27/17 updated 7/13/18
Own 2011 Jeep Liberty, problem is thetipm dash lights on, are ABS, traction control, air bag, check engine, brakes, seatbelt, speedometer. At first they re flashed it and up dated software, which ended up being 3 times, at no charge obviously they know theres a problem, now they said need to replace tipm 1100 $ to replace ( so much for no charge )after replacement, now they say the ABS module is bad unother 600$,did they cause that problem from re-flashing 3 times, did re-seach there are thousands @ thousands upon thousand of complaints
Driving on highway, began hearing a high pitched humming noise, began smelling a burning rubber smell, pulled over to side of highway, and smoke began coming from under the hood. Within 10 mins, the front end of the vehicle was completely engulfed in flames. Have owned vehicle for a year and a half, and have had no issues prior to this incident. Car seemed to be functioning normally prior to this incident.
The engine was maintained with periodic synthetic oil & filter changes. The engine ran flawlessly. The plugs and wires were premium. The engine began to vibrate when the key was turned. This occurred after shopping on the way home. There was no loss of power or other anomaly prior to this catastrophic failure. The shop I brought it to tested the computer and fuel pump all ok. There are numerous complaints and engine re-manufacturers are posting comments that the engine design is flawed.
Drove all over town and to and from work without incident or indication that something is wrong. I parked the Liberty for about 15 minutes before restating. I turned the key and the engine turned over but was loud noise and was shaking as if was struggling for fuel ( 1/2 tank by the way). Tried starting her up and just kept shutting off. Had her towed to authorized Jeep dealer service shop. Can't seem to diagnose the problem they say it might be a misfire in cylinder # or a broken valve. Jeeps been into shop numerous times to fix TPMS they've change the controls but still vic says check TPMS.
I purchased my Jeep Liberty on 1/7/14 and in the first 3 days the car began to stall while driving. It first happened going at slower speeds (15-20mph) and then happened to me going down a busy road at over 45 mph. The engine completely turns off and power steering fails. Luckily I did not cause any accidents. I immediately contacted the dealer (carmax in orlando fl) and notified them of the issue. I brought my Jeep in for repairs and multiple repairs were done to the engine, suspension etc. I picked up my Jeep up on 1/22/14 and was told all repairs needed had been taken care of. I began my commute to work and got there safely. When I went to lunch on my break once again at a red light my Jeep stalled. And then again another.5 mi down the road going at approx. 20 mph. I would like to know what is the concern that is being addressed with this problem that multiple people are having with their vehicles. So at least I can tell my mechanic what I would liked fixed when it goes back into the maintenance dept. Please help.
The contact owns a 2011 Jeep Liberty 4X4. The contact stated that the engine warning indicator illuminated continuously. The vehicle was taken to an authorized dealer for diagnosis. The technician was unable to diagnose the problem. The manufacturer was not notified of the defect. The failure mileage and VIN were unavailable. Kmj
The contact owns a 2011 Jeep Liberty. The contact stated that coolant was leaking onto the driver's side floorboard area. The vehicle was taken to the dealer. The technician diagnosed that the heater core was defective and needed to be replaced. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 52,000 and the current mileage was 52,600.
This has happened multiple times since I bought the car. I have taken to dealer multiple time advised computer says ok and they cant find a problem. First, time happened as pulling out into traffic crossing 6 lanes and engine power died..foot still on accelerator and engine and power on but RPM drop to 0 and car wont move..large 18 wheel semi slammed on brakes as I sat helpless in the middle of lanes unable to move and came to a stop 2 inches from my door. After reapplying foot to accelerator car moved and I drove straight to dealer advised everything fine and nothing they could do.....incidents sometimes only happen once every 3-6 weeks.after a few more incidents of same problem took to dealer advised same unable to find problem..last time they said they changed a few computer chips...for about 6 weeks thought and prayed problem fixed...however, this past week on way to work sitting at idle in double turn lane in one of busiest/largest intersections the arrow light turned green I started to accelerate and RPM dropped and car wouldn't move..I pushed foot all the way to ground multiple times and car would not respond. However, power and engine on. This time I was desperate as cars were honking at me and racing around me almost hitting me. I even tried to put car in park and hit accelerator and no RPM engine response...trying not to panic, I decided to risk shutting car off. I turned key and shut off engine and turned key and restarted engine put in drive and car went back to normal..with work I cannot afford to keep sitting at a dealer with a car only 1 year old. Try dealer again. 1 other episode when someone in car with me as I accelerated car sputtered and clunked and I had to release and apply to accelerator and then went to normal..I am only blessed with an angel that this car has not yet killed me or someone else.
A D V E R T I S E M E N T S
- Montgomery, AL, USA