This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2011 Jeep Liberty. The contact stated that the sky slider roof failed to open and water was leaking into the vehicle. There were no warning indicators illuminated. The vehicle was taken to santa monica Chrysler Jeep Dodge Ram (3219 santa monica blvd, santa monica, ca 90404, 877-869-9640) where it was diagnosed that the sky slider roof needed to be replaced; however, the parts were on backorder. The manufacturer was contacted and did not assist. The failure mileage was 125,900. The VIN was invalid.
The contact owns a 2011 Jeep Liberty. While driving 70 mph, the sky slider roof began to separate from the vehicle. The contact taped the sky slider shut; however, water began to seep through the tape. The contact also stated that the turn signals, windows, and driver side door panel became inoperable over time. The local dealer (atlantic Chrysler Jeep, 6820 tilton road, egg harbor township, NJ 08234) was contacted and stated that the failure would recur if repaired. The vehicle was not diagnosed or repaired. The contact stated that a mildew odor was present. The manufacturer was notified of the failure and provided no assistance. The failure mileage was approximately 54,000.
The heater core on the Liberty became partially blocked. The heater core is not serpentine in design. Instead, it has a series of pipes that connect the tanks on both ends. The problem is that the bottom of the heater core plugs up. Water can still pass through the upper pipes, however. So the top half of the heater core gets hot and the bottom half does not. The hazard here is that the way the heater core is positioned in the air box, the air that blows over the top half goes to the passenger side. So the air that goes to the driver side of the car is the air that blew over the cold, bottom half of the heater core. This is dangerous because the driver side of the windshield can't be defogged/defrosted and if you are driving along and a snow event starts, you can quickly lose visibility. This has been an ongoing problem, and I've been able to get a little bit of heat back by doing a standard coolant flush. I've had to flush it twice a year every year, however, since right about the time the warranty expired. According to the owners manual, it shouldn't need flushed anywhere near this often. And the coolant is usually pretty rusty when I flush it. A quick scan of the internet tells me that I'm not the only person having this heater core plug problem and after talking to my local Jeep dealership I've discovered this problem is fairly common.
The contact owns a 2011 Jeep Liberty. On several occasions, the headlights and windshield wipers operated independently. The contact also stated that the driver and passenger turn signal indicators failed to illuminate. The vehicle was taken to an independent mechanic to be diagnosed. The mechanic was unable to duplicate the failure. The contact stated that the failure was intermittent. The manufacturer was not notified of the failure. The approximate failure mileage was 70,000.
After stopping at a rest area on trip from lucas Ohio to cinccinnati upon leaving found head lights not working. After approx. 1/2 hour lights came on so placed on auto and they work now, but now noticed while driving and it starts raining wipers don't work all the time also when this happens there's no horn, turn signals, or wipers so we are starting to worry about being on highway and starts raining wipers wont work and have needed horn several times and it don't work. We have noticed that when the digital compass on dash is off that the following don't work, including headlight switch, wipers, horn, turnsignals, cruise control, steering wheel radio controls, seems all problems are centered around the compass on dash going off and all steering wheel electrical components!
A D V E R T I S E M E N T S
- Santa Monica City, CA, USA