This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Takata recall - my vehicle is 8 years old. A lot of problems have started to happen two years ago which I have paid out of my pocket considering it as age maintenance. Two years ago I was not going to pay dealer $800 cost to fix my front door locks that don't go up or down. I just do it the old fashion way. Recently my passenger front door has added the problem of the window button not working, which is a possible life safety of a person who could be forced to escape that way. Takata recall - now!!! starting in mid April 2018 my dashboard dinged showing picture of what looks like driver airbag circle and driver in a seatbelt. It went away a minute later. It then started happening sparatically twice a week maybe. In May 2018, it became every drive off and on the airbag icon showed up and would ding about five times during the day drive staying lit at 2 minutes most approximately. Now June 2018, it has become an automatic of light dings on and then off several times during a drive that could range from 5minutes to 20 minutes. I started to observe that it happens when I turn the steering wheel only slightly right, but now the last week it has happened when steering wheel is turned slightly left or right. I am now truly in fear of my bag exploding while I drive and/or it will not go off to help my injury I'm involved in crash. I have read the htsa sight of recall and complaints and another owner's story is a match similar to mine....they are complaint NHTSA id number: 10986169. I have to go to the dealer this week for an appt for yet another problem with my vehicle and have to ask them to look at the airbag issue......I believe no matter what the manufacturers should pay for fixing any airbag problem a customer comes in with!!! it should not be put as a burden on the owner and a true hardship to me because I have to borrow money to fix possibly.
Takata recall: Not sure how long a occupancy restraint module should last, but I know mine apparently is 7 years with 77,300 miles on it. May 10th, 2017 I had been driving my car all day, we made a stop at kroger and when we got into the vehicle the airbag light came on. Nothing we could do that night, so we went to a birthday dinner and while driving there it stayed on. Came out after we were finished the light had turned off. I turned the vehicle on to leave work on Tuesday May 16, 2017 and the light had come on again. We called the service center to get it in and the service center had said the occupancy restraint module was faulty but they didn't understand why. After some research I found other Jeep models with the same defect and was recalled. Also, the same model but different years were recalled. The service center advised that it would be a possibility that if I crashed I could be ejected from the car, and the airbags may not deploy.
The contact owned a 2010 Jeep Liberty. While driving 30 mph, another vehicle crashed into the front driver side of the contact's vehicle. The air bags failed to deploy. The contact sustained injuries to the left arm and multiple bruises that required medical attention. A police report was filed. The vehicle was destroyed and towed to an auto body shop. The manufacturer was made aware of the failure. The failure mileage was 60,000.
During rainy weather, driving the speed limit, the front passenger side tire felt that it was going unstable. Tried controlling the vehicle when it veered towards the right. Lost control of the vehicle and went into a ditch for a almost thirty feet. Was finally able to stop when crashed into a tre. Side airbags deployed but not the front air bag. Injuries to my head, neck and shoulder.
The contact owns a 2010 Jeep Liberty. The contact stated that while driving at approximately 25 mph, the driver swerved to the right to avoid hitting a deer. As a result, the air bags deployed independently impairing the driver's vision and crashed into a guard rail. The driver sustained head injuries that required medical attention. A police report was filed. The vehicle was destroyed. The manufacturer was notified of the failure. The approximate failure mileage was 67,000. Updated 8/6/15 updated 9/20/2017
- Windsor Heights, WV, USA
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The contact owned a 2010 Jeep Liberty. While driving approximately 25 mph, the contact swerved to avoid hitting a deer and crashed into a guardrail. The driver and passenger side air bags partially deployed. The contact sustained head and back injuries that required medical attention. A police report was filed. The vehicle was destroyed. The manufacturer was not notified of the failure. The approximate failure mileage was 67,000.
For no reason, the airbag warning light came on. Though there is warranty, they are telling us it isn't covered under warranty. I will never buy another Chrysler vehicle as long as I live. There have been other instances that should have been covered but we were lied to regarding the extended warranty coverage added...enough said.
A D V E R T I S E M E N T S
- Rockville, MD, USA