This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2010 Jeep Liberty. When the vehicle was started, the instrument panel lights (avs, esp, vas, service four wheel drive) remained illuminated. All of the wheel sensors were replaced, the system was cleaned, and the brake pads were replaced; however, the failure continued. The dealer was notified, but the vehicle was not repaired. The approximate failure mileage was 28,200.
Both times I was slowing down for a red light and almost rear ended another car. I felt the brakes failed and the car seemed to accelerate and or the gas pedal stuck. I called Jeep and they said there was no recall/issues and I saw where my year/model was reported to have a recall for a brake issue.
On 4 separate occasions while driving my vehicle the ABS system on the Jeep turns on and my car comes to a stop. I am unable to move the car and I have had it towed to the Jeep dealership to be looked at. My car has been in their shop 4 times for service. Each time I am told the problem has been fixed and each time it occurs again. This issue is an extremely dangerous situation as my car literally is unable to move and comes to a complete halt. It has occurred while driving on the highway, at an intersection, and driving up hill. The dealership is unsympathetic and I am unaware as how to proceed. Thank you.
Brakes were making a noise that subsided when brakes applied. Mechanic informed me that rear pads are worn to indicators and pads are frozen in slides. Rotors are at minimum spec. Now my front brakes have never been replaced, they are original factory installed. I have never heard of the rear brakes wearing out before the front brakes. This happened in April it is now the end of July and I still have not needed to replace the front brakes. There is definitely something wrong with the rear brakes to wear out that fast.
- Streetsboro, OH, USA
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I have to keep replacing the rear brake pads every 9000 miles. The dealer could not find out why and said many do it. I called the mfg and they were no help either. I have to replace the rear pads every 9 to 10000 miles. I bought cross drilled rotors and super pads the last time and I think they are wearing out also. I been told by a speed shop the brakes are too small in the rear for the weight of the vehicle. The esp system puts too much pressure to the rears to keep the front from nose diving. Thats why they stopped making them. It is a safety problem as my brakes could go. No one can help me why they keep wearing out. The calipers, pads, rotors been replaced by me and yet after 31000 miles I replaced the pads 3 times already and no one can tell me why other then it is a flaw in the design of the 2010 Jeep Liberty...
Went for my normal oil change and rotate tires at the dealer. The service writer came out to inform me I need rear brakes as they have worn down and the rotor needs to be turned as it is out of round. I told them how could the rear be out in 12600 miles and the front brakes are good. If they are that worn why is there no warning to let me know as it is unsafe and I could have brake failure. They told me many Chrysler vans as well as some 2009 and 2010 have a defect in the brakes that cause them to fail way sooner then they should. I paid almost $400 for the back brakes to be done and called Chrysler Corp and made a case. They agreed that it should not have failed at that low mileage and others have done also. I am going to get a total refund for what I spend after many calls to get it paid by them as I feel it is a unsafe condition that many other products they make have the same problems and why I should paid for a defect in their brake systems. I asked in the next 12000 miles if they wear out again will they repair the problem again and she said no. It is not fair or safe to have a Jeep that will keep having the rear brakes wear out way before time and a unsafe condition too. I called a few barks rotor mfg. Companies and they told me also they have a major defect in their brake systems as the weight of them as certain Jeep and vans is way too much for the brake system they have on the rears and fronts. I also see class action law suits against them on this brakes wear out problems on 2009 and 2010 vans that are in a Dodge journey bulletin wb-D-11-07 and it is the same as my defect but they said it does not cover the Jeep Liberty but will refund my money once for the cost I paid. I am now afraid my brakes will fail and cause a accident. They don`T seem to care to go any further other then pay me back my money for the failed brakes in the rear one time only....
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- Kansas City, MO, USA