This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The retractable roof broke and will not close completely... contacted the dealer and was told it would take a month to get the pieces....that month is now going on five...was given a number by the dealership to call and put in a complaint...now I have a case number and a woman who calls me every week telling me they are working on rectifying the problem. I was told today that they are unable to make the replacement pieces at this time because the "mold" for the piece was lost...so now they are in the process of trying to find a manufacturer to make the "mold" to make the piece...then make sure it is safe for the public....really...I call bs..they need to take these car back and return my money..this cannot be legal...I am making car payments on a car I cannot drive safely...do they not realize god forbid someone drives their car like this and gets into an accident and is ejected from the car and dies because of a faulty roof.....law suits up the butt...this is just ridiculous...I will never ever buy another Jeep ever....this is such bad business on their part.... and I will tell anyone who listens to me to never ever buy a Jeep...they should be ashamed of themselves
The skyslider fabric roof leaks often. There are water stains on the upholstery. It does not seem to fit correctly any more. Mechanic said it would be a costly repair so basically he just taped it in place with duct tape. I did research and found that owners are having a lot of problems with this, including having the roof go flying off the car when in motion.
The contact owns a 2010 Jeep Liberty. While driving 45 mph, the soft skyline top separated from the vehicle. The vehicle was taken to an independent mechanic, as requested by the insurer of the vehicle. The contact stated that the soft skyline top was glued to the subframe. The contact stated that the failure recurred twice. An unknown dealer was contacted and stated that there was no part to remedy the vehicle. The manufacturer was not notified of the failure. The approximate failure mileage was 99,999. The VIN was not available.
The contact owns a 2010 Jeep Liberty. The contact stated that the sky slider sun roof had a misalignment in the track and the pin fractured out of place. The glass was misaligned in the rear portion of the track versus flush. The contact was able to further inspect the sky slider sun roof track to place the pin in line but the failure continued with the misalignment. The dealer and the manufacturer had been notified of the failure. The approximate failure mileage was 65,000.
- Dawsonville, GA, USA
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2010 Jeep Liberty - with a moon /sky slider. After rain or snow storm accumulated water somehow is trapped and leaks thru the inside from the dome lights. Second major issue is the horrendous wind noise, any time the vehicle operates over a speed of 45 plus miles you can hear it inside. They say when you drive an SUV don't turn your corners too fast, ha! when you drive a Jeep made with this moonslider it drags you like you can flip any minute on the highway, the dealer is absurd and wants to charge you over $3000 to fix it. This has been an ongoing issue since I purchased it - just got another quote.
During rainy weather, driving the speed limit, the front passenger side tire felt that it was going unstable. Tried controlling the vehicle when it veered towards the right. Lost control of the vehicle and went into a ditch for a almost thirty feet. Was finally able to stop when crashed into a tre. Side airbags deployed but not the front air bag. Injuries to my head, neck and shoulder.
The contact owns a 2010 Jeep Liberty. The contact stated that the rear lift gate rubber seal failed causing water to penetrate inside the vehicle. The contact also stated that the vehicle wobbled when going over a bump. The vehicle was not diagnosed or repaired. The VIN was not available. The manufacturer was made aware of the failure. The failure mileage was 80,000.
The contact owns a 2010 Jeep Liberty. The contact stated that while driving 55 mph, the roof of the vehicle blew off. The vehicle was taken to the dealer who stated that the vehicle was not covered under warranty and there was nothing that could be done. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 44,000.
A D V E R T I S E M E N T S
- Yonkers, NY, USA