This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I'm the original owner of a 2009 Jeep Liberty with a Skyslider roof that I barely used. I was driving when the Sky Slider roof suddenly blew open and back, snapping the cables and launching pieces of parts like missiles. It was a terrifying experience for me and my young children. I have dealt with the very loud wind noise for the past 12 years after having it evaluated several times by dealerships and being told there was nothing that could be done about it. It can be even more overwhelming for children with Autism and/or sensory issues. Fortunately, I was able to avoid an on-road accident, but still was hit with those projectile pieces and now have the added financial component of having to pay for repairs on a vehicle that the dealership has said most of the replacement parts have been discontinued on. The internet is full of complaints regarding these Sky Slider roof life-threatening issues. Something needs to be done to protect consumers from the physical and financial harm of these vehicles.
Customer was driving down the highway when the cable that holds the spare tire snapped and caused the spare tire to fly down the highway, endangering the lives of other drivers.
The sky slider panoramic roof has some broken internal parts and won't fully close causing leaking water and loud wind noise. Roanoke Jeep dealer says they can't get replacement parts and there is no way to fix. I have visited 4 other shops and the only solution offered is to remove the panoramic roof and replace with full metal roof with a cost of $5000. I can't believe there are no replacement parts for a 10 year old vehicle and I'm stuck with a vehicle that is going to leak every time it rains.
Sky view roof failures and opened about a foot on its own when driving ona back road about 35 miles per hour. Then got stuck. Just bought it 9 months ago and there's nothing protecting consumers from a safety and money trap like this.
The contact owns a 2009 Jeep Liberty. The contact experienced a failure with the heater and defroster in the vehicle. The failure occurred intermittently when the defroster was activated. An independent mechanic diagnosed that the heater core needed to be replaced. The dealer was not contacted. The vehicle was not repaired. The manufacturer was made aware of the failure. The VIN was unknown. The failure mileage was 100,000.
- Shrub Oak, NY, USA
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Stem valves are defective. The sky slider stopped working. I contacted Chrysler and they did not want to help. If you search or the reviews everyone has the same issues. Therefore, they should take responsibility for their defective mechanisms or the law should get involved and make them fix these issues.
The sunroof is the whole roof. Vehicles were originally equipped with defective leaking sunroofs that Chrysler knew were defective. No recall has been issued. Chrysler has a lawsuit filed for this issue. I would like this issue to be fixed by Chrysler and my inside roof replaced from water spots from the leaking as well as the motor that works the sunroof. Owners of these vehicles should not be penalized and have to pay to repair and replace when Chrysler knows this is a big issue with this vehicle. I purchased this used vehicle, unaware of this issue and I am now stuck with it and having to pay for a loan on it. It was not disclosed from he dealership I purchased it from. Please someone help.
Problems with the tipm. First to go was the door locking system, it will not lock automatically. Next, the ac/DC current outlet is no longer operational. Now, the washer fluid will not operate, and yes, its full. Concern over what's next to go. Research shows issues with Chrysler's tipm system is multiple vehicles, some recalls, though not mine, some lawsuits.
2009 Jeep Liberty with the "skyslider" roof (retractable). While increasing vehicle speed on a highway road, one of the four (4) arms that secures the roof to the top of the car, sheered. The incident causes the roof to collapse. Fearing for the safety of other drivers nearby, I slowed my vehicle to 60 mph. When it was safe for me to do so, I pulled over to inspect the vehicle. Upon inspecting the roof, I concluded that the breakage was linked to an arm/lever, whose composition is mainly casted aluminum. The vehicle was eventually taken to a repair shop. While at the repair shop, I was informed that the several other people had experienced the same thing with the skyslider roof and they were surprised to see that Chrysler has yet to issue a safety recall for these particular models. The repair for this roof will cost greater than $2,500.
The roof and coolant reservoir are leaking. On July 30, 2015, I brought my 2009 Jeep Liberty to phillips Chrysler Jeep Dodge for repairs. Per test results, the sun roof drains were clogged; however, no leaks were detected in the coolant reservoir. I am continuously filling the reservoir with coolant which continues to leak from under the vehicle and possible on the driver's side floor. The roof continues to leak, but the leak is now in the hatch area. Also, the locks on the driver side door will sometimes not unlock when I used the handle. I have an appointment scheduled at phillips on August 26, 2015.
I attempted to open the skyslider roof and nothing happened. I attempted it a few times, then stopped for fear of not being able to close it if it did actually open. I started researching this issue online and I have found that Chrysler is well aware of the defect with every model of Jeep that has the skyslider option. Not only do they not stand behind their defect and issue recalls for their customers, but they charge thousands to fix a potential safety issue. I bought an extended warranty and need to pay for a diagnostic just to be told it won't be covered. Scam. I'm none too pleased. A class action lawsuit needs to happen.
The Jeep Liberty had an option called the sky-slider roof. I have seen many, many problems with the roof and I am positive that Chrysler corporation is well aware of the defect with this sky-slider roof that malfunctions, locks and will not work. Our roof was stuck closed and taken to a Jeep dealership for repair. They had to break a part to check what needed repair. It turns out that our extended warranty expired at 75,000 miles, but due to the weather, this roof cannot be opened, according to the owners manual unless the temperature is below 40 degrees F. with that, we could not get the Jeep in to be looked at until April, thus the vehicle at time of inspection of the roof was at 75,249 miles, over the warranty. They could not repair at this time and now I had to tape the roof closed so it does not open while driving or leak if raining. From research on the sky-slider roof problems on the internet, I have found that I am not the only, but one of hundreds if not thousads that have this problem that Chrysler would not give any monitary assistance in the repair that will cost approximately $3,000 to repair. Please assist in having Chrysler corporation recall or refund all owners of this sky-slider roof who have had the repairs completed.
I purchased a new Jeep Liberty 2009 in Jun of 2010 in January of 2011 while attempting to put air in the rear tire the TPMS valve stem exploded and shot across the garage. In September of 2011 the TPMS valve stem disintegrated while the car was parked in the garage and shot the parts across the garage both of these where replaced by Chrysler under warranty. On May 21st 2012 while travelling on the highway at 65 the TPMS valve on the rear tire disintegrated and caused immediate loss of air from the rear tire, causing the vehicle to become unstable, I was able to control it and drive the vehicle to the side of the road. On inspection the valve was completely gone. This valve is being replaced by Chrysler but now as the vehicle is outside of warranty I have to foot the bill. I have driven hundreds of thousands of miles over the last 23 years and have never had any issues with tire valve stems to have 3 such major failures over 2 years and the last one on the highway which could have led to a serious accident. It appears that there is a design flaw with the TPMS valves being used by Chrysler on this age of vehicle and from what I have seen on car forums this seems to be the case for many Chrysler group vehicle owners with TPMS systems.
A D V E R T I S E M E N T S
- Easton, PA, USA