This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Fuel Spit Back During Refueling. When refueling at any gas pump, flammable fuel almost always spits back out of the filler hose, down the side of the vehicle and pools on ground by the tire. There has been a recall issued for the same issue and same vehicle model: Jeep Liberty KK, which runs from 2008-12. However, the recall only covers year 2008.
The contact owns a 2009 Jeep Liberty. While the contact was adding fuel to the vehicle, the fuel tank overflowed without being filled entirely. The dealer (sam leman Dodge, Chrysler, Jeep, Ram, 1801 w pioneer pkwy, peoria, il 61615) observed that the fuel spewed out while filling the tank and diagnosed that the fuel tank assembly be replaced. The vehicle was not repaired. The manufacturer was notified and stated that they could not assist since there was no recall for the failure. The failure mileage was 171,556.
Fuel spills out of the filler neck when filling the tank. Filler neck is loose and wobbly several tsb's outline this issue but according to fca customer care, my car is not included in any recalls based on the VIN. Rollover valve inside fuel tank is most likely stuck and could cause fuel spillage, death and destruction if the vehicle is involved in a rollover accident.
On Friday, 07.07.2017, as I was driving into a turn lane from the hwy, I had slowed way down for traffic then picked up speed slightly, not even 10 mph, to follow cars in the turn lane when the accelerator became sluggish and the Jeep came to a stop. As I pressed the accelerator again there was a very loud pop from under the hood. Everything quit, the engine, the electric, the starter would not turn over when I tried to start it again or the emergency flashers. Just before this happened the engine light and, what I found out later, the electronic throttle control light came on. I was confused at what just happened. Thinking what I saw next was steam coming from under the Jeep was steam I popped the hood to go look. There was traffic all around on the hwy. Once I opened the hood I found the engine compartment was on fire, back against the firewall between the engine and the steering column, behind the battery. The fire got bigger once the hood was open, it spread very fast. People in other cars were yelling and a guy stopped to help me and told me to get away from the Jeep because it was gas that was burning. The fire dept was called yet by the time they got there the whole front end of the Jeep was destroyed.
- Chugiak, AK, USA
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I've noticed that my vehicle was having an issuing accelerating lately. I went for my routine oil change and was told the fuel pump needs to be replace and it would be the reason for the issue with accelerating. The mechanic stated that it is really common with the Jeep and unfortunately the part is not expensive but the labor is because they need to remove the engine to replace it. If it is as common as a problem as the mechanic states, why is there no recall" I see there is a recall on Jeep liberties for a similar issue for 2002-2007. Could there still possibly be this issue in the 2009 models as well"
Fuel inlet check valve in gas tank fails, resulting in fill flow back out of the tank when filling vehicle with gasoline. There is no indication when this valve fails except when filling the vehicle, gas comes shooting out, pouring all over the vehicle and the ground. This causes a risk for fire and is an environmental hazard. Unsuspecting consumers may be covered in gasoline if they are standing next to the vehicle at the time of failure.
When I am filling my gas tank I engage the automatic shutoff on the fuel pump nozzle but the gas continues to flow and spills out. The gas comes out and splashes on the outside of my vehicle. It also runs down the side of my Jeep and onto the ground. This has been occurring a lot more frequently lately. I have to stop the pump, check the gas level by turning the ignition partially on to see the gas gauge. If I don't do that procedure I will have gas on me, my car and the ground. When the shutoff does not stop there is a very strong gas smell inside my vehicle that I feel is very unsafe. This occurs at different brand gas stations.
I insert the pump nozzle and set the auto shut off. When the pump clicks off, gas bubbles over and flows out no matter if the pump handle is locked or I'm manually pumping, at multiple gas stations I have experienced overflow. It runs down the side of the car and all over the ground. It has happened numerous times. It seems dangerous, because this could be a fire hazard, and is an environmental hazard. I try to pump as slow as possible when I know it is near full, but still get gas coming out every time that I let it go until the pump stops. This is obviously a problem that the manufacturer should be fixing.
The contact owns a 2009 Jeep Liberty. The contact was refueling the vehicle when fuel spewed from the filler neck. The vehicle was not taken to a dealer or independent mechanic for inspection or repairs. The manufacturer was made aware of the issue. The approximate failure mileage was 42000.
Each and every time I fill up my Jeep when the gasoline automatic pump dispenser shuts off I get splashed with gas and it goes all over me and my vehiicle. I called local Jeep dealer and they want to put new gas tank in at my expense!!!
I'm having the same problem as most of everyone else when filling up with gas. It's happened a few times, I thought that it was the pump or gas station, but now realized it is the car. It happened today which was the worst incident yet, gasoline spilling all over the car, causing me to check online if this was normal. We also have a 2008 and received a notice to go to dealership for repair, but what about my 2009"?"
For the last 2 times when I feel up my Jeep the gas will spill back out all over me and the Jeep. Chrysler says I need a new gas tank but it was never wrecked or any other damage. I have seen on the internet other people is having this problem but they want me to pay for a new gas tank. Is there any recall on this Jeep.
When filling gas tank fuel spits back out of tank all over body and me if not standing away from nozzle. This just started happening just as Jeep warranty ran out. Dealer will not fix problem unless I spend $700 for new tank. I feel this a safety problem that Jeep should fix this problem at no charge. I understand there are safety bulletins out on this problem on several models of Jeep.
A D V E R T I S E M E N T S
- Omaha, NE, USA