This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
On Friday, 07.07.2017, as I was driving into a turn lane from the hwy, I had slowed way down for traffic then picked up speed slightly, not even 10 mph, to follow cars in the turn lane when the accelerator became sluggish and the Jeep came to a stop. As I pressed the accelerator again there was a very loud pop from under the hood. Everything quit, the engine, the electric, the starter would not turn over when I tried to start it again or the emergency flashers. Just before this happened the engine light and, what I found out later, the electronic throttle control light came on. I was confused at what just happened. Thinking what I saw next was steam coming from under the Jeep was steam I popped the hood to go look. There was traffic all around on the hwy. Once I opened the hood I found the engine compartment was on fire, back against the firewall between the engine and the steering column, behind the battery. The fire got bigger once the hood was open, it spread very fast. People in other cars were yelling and a guy stopped to help me and told me to get away from the Jeep because it was gas that was burning. The fire dept was called yet by the time they got there the whole front end of the Jeep was destroyed.
While stationary sunroof leaks water causing roof damage and appears by rust from the outside due to water settling. Leaking sunroof also damaged motor of driver side window.
*safety* my wife was driving our 2009 Jeep Liberty when it completely shut down. The steering wheel locked, no brakes, and no power. She was making a left hand turn with traffic coming on her right. Wife and 6 year old son were in the Jeep. She felt like her life was threatened! come to find out Chrysler has a well known tipm issue. The Jeep only has 63,000 miles on the odometer.
The contact owns a 2009 Jeep Liberty. While the vehicle was parked, the contact pressed the unlock button on the remote to unlock the vehicle and the engine started. The contact unlocked the vehicle and shut it off. The contact checked the remote for an auto start function; however, there was none. The vehicle was not diagnosed and the failure recurred. The manufacturer was made aware of the failure. The failure mileage was 84,000.
The slider roof which worked great in the fall of 2013 would not work. No noise, no movement, nothing. Like it was not getting power. Took it to my mechanic and he said all the motors were working when he jumped them so he thought it was a computer problem. Jeep wanted $1800 to fix the problem. Seems like thousands of people have the same problem. Why has a recall not been forced to address this issue?
- Holbrook, NY, USA
Search CarComplaints.com for these popular complaint phrases...
The contact owns a 2009 Jeep Liberty. While driving at 50 mph, the sky slider roof failed to automatically close. The contact had to manually close the slider. The vehicle was taken to a dealer and an independent mechanic, but it was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 28,000.
The sky skyder wouldn't open anymore. I can't afford to fix it and Jeep did not care to help. There are thousands of complaints and I do not know why it is not in recall!
The Jeep Liberty had an option called the sky-slider roof. I have seen many, many problems with the roof and I am positive that Chrysler corporation is well aware of the defect with this sky-slider roof that malfunctions, locks and will not work. Our roof was stuck closed and taken to a Jeep dealership for repair. They had to break a part to check what needed repair. It turns out that our extended warranty expired at 75,000 miles, but due to the weather, this roof cannot be opened, according to the owners manual unless the temperature is below 40 degrees F. with that, we could not get the Jeep in to be looked at until April, thus the vehicle at time of inspection of the roof was at 75,249 miles, over the warranty. They could not repair at this time and now I had to tape the roof closed so it does not open while driving or leak if raining. From research on the sky-slider roof problems on the internet, I have found that I am not the only, but one of hundreds if not thousads that have this problem that Chrysler would not give any monitary assistance in the repair that will cost approximately $3,000 to repair. Please assist in having Chrysler corporation recall or refund all owners of this sky-slider roof who have had the repairs completed.
I am writing to let you know that I have done extensive research after the electrical system in 2009 Jeep Liberty began to give me problems. The problems are as follows: Brake lights going out multiple times in a 1-2 year period, the radio and heat cutting off and restarting on their own multiple times in a short 30 minute drive, while the heat and radio are cut out the wipers and turn signals do not work which is a bit troublesome living in new england with the rain and snow since I cannot rely upon my car to work properly or safely. Jeep claims that they do not know what is wrong with my car but a second opinion with another mechanic told me that this is a commonly known problem with Jeep and that this should be a recall because the vehicles are not safe. I have found numerous people online at complaints.com or edmunds.com who are saying the same things that I am saying so it is definitely not a one time thing with just my car. I just wanted to alert you to the situation because people driving in cars with faulty electric systems because the parent company doesn't want to replace the issue is putting the general public at risk given the number of Jeep currently on the road. I personally feel unsafe in this car and Jeep will not do anything to assist in that matter like put me in a newer car for the same payment per month or fix the electrical system at their expense instead of mine as I have already spent well over $1000 in a month and have been without my car for a least 2 weeks time.
Variable times, variable speeds, when occupant in front passenger seat, the air-bag warning light on the dash illuminates. Cause unknown. Implications unknown.
I have had my Jeep since it was new. In the beginning my radio would cut off or lock up and I had it tested and nothing was found. Then my espoff, 4WD, service, 4 wd low light would come on and go off. I took it in and was not charged because noting showed up. But the mechanic said he had heard of others had the same complaint. Then while I was driving at night at approximately 65 mph I started to roll my window up and the lift gate light came on and all the lights inside the vehicle came on and I could not adjust or turn them off. This has happened now 3 times and it is a definite safety concern when all the lights and a vehicle comes on while driving at night.
I bought my Jeep brand new in April of 2009. When it was just a few months old, I started experiencing a phantom 'ding' that would normally be associated with low fuel, check engine, etc. But when the ding would sound, no warning lights would appear. Tried to have dealer find problem, they couldn't replicate since it was so random, so it never got fixed. Around April of this year (2013) the ding still continues to drive me nuts, and now my 'espoff, ' '4WD, ' 'service 4WD, ' and '4low' lights come on and off at random'sometimes every ten seconds while I'm driving. Also, my radio/nav screen system will randomly turn itself off and restart. Took it to the dealer, they said they have gotten this same complaint from a lot of other people, but there is no recall issued. I was told the problem with the stereo alone is a $1,200 fix and that I'm better off going to a car audio dealer and getting something custom done. I can't believe there isn't a recall for this, it is very distracting to have all these lights coming on and off while driving, not to mention unnerving. Also, my lift gate window has always leaked around the seal, even after the dealer replaced it. They said they tested it under high pressure wash and it didn't leak, then a few days later it rained and there was water all over the inside of my lift gate.
Car would not start. Called aaa who made several attempts to start car but all failed. Tow driver said he thought key was problem since all electrical was fine. Said he had approx six incidents in recent months with Jeep/Chrysler and all were due to key failure. I was towed from jfk airport to Jeep dealer in wantagh. It was determined key **deprogrammed** and so failed. I asked if there was any indication this failure was going to happen and they said no. They replaced one key under warranty and charged me $206 for second key. I wrote to Jeep/Chrysler for reimbursement and was denied. A failure like this could cause serious issues.
My driver side rear light stopped working, the light above my license plate only works intermittently, and my rear windshield wiper also malfunctions - it either wont turn off once it's turned on, or it wont work at all.
Failure of 2009 (drivers side) rear brake light with only 17,000 miles. Have noted a number of same make and model car with same drivers side brake light out. Took it to dealer but due to cost, replaced blub myself. Was told by dealer it could also be an over load on the electrical circut causing premature failure of blub on just that one side. First new car in over 40 years I have had under two years with 17000 miles have just the one side brake light go out. Fearful of a bigger problem and possible collision from other cars if they fail to see my brake light.
A D V E R T I S E M E N T S
- Chugiak, AK, USA