This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2008 Jeep Liberty. While driving 45 mph, the sky slider fractured and did not seal properly. The failure caused air to seep in and water to leak when it rained. In addition, the windshield wipers failed to deactivate. There were no warning indicators illuminated. The contact had the sky slider repaired six times under warranty at dutchess Chrysler Jeep Dodge (2285 South rd, poughkeepsie, NY 12601, (845)-243-5687) where it was diagnosed that the sky slider motor needed to be replaced. The vehicle was repaired, but the failure intermittently recurred multiple times. The manufacturer was made aware of the failures and informed the contact that the part for the repair was no longer available. The failure mileage was approximately 48,000.
The contact owns a 2008 Jeep Liberty. While driving 50 mph, the sun roof almost completely detached from the vehicle. The vehicle was taken to daytona Dodge Chrysler Jeep Ram (1450 N tomoka farms rd, suite a, daytona beach, fl 32124, (386) 274-0571) three times. The contact was informed that the sky slider sun roof brand was being discontinued while the part was still under warranty. The manufacturer was contacted and stated that nothing could be done. The failure mileage was 79,000.
The contact owns a 2008 Jeep Liberty. While operating the vehicle, the sun roof was unsecured and a rattling noise was present. While driving in the rain, water leaked into the cabin of the vehicle from the unsecured sun roof. The failure was not diagnosed or repaired. The manufacturer was notified of the failure, but no assistance was offered. The local dealer was not notified. The failure mileage was 50,000.
A piece fell from under the seat which makes the seat feel loose. The side control panel for moving the seat back and forth does not give full control of adjusting the seat. The key less remote will not lock and unlock my doors. I have to use manual locks. I took it to be looked at, I was advised ground wires were crossing and blowing out a fuse/relay. The mophar skyliner sunroof is off track. There is a manufacturer defect in the sunroof. Chrysler has not issued a recall yet several Jeep are having and have had this issue. It is $300 for a new roof which will break/go off track within 2 years. Or $6000 to repair the roof I have which still does not guarantee it will break/go off track again. The roof opens on it's own while I am driving causing exposure to outside weather. I have read from other customers that the roof has flown off while driving which can cause injuries to the passengers in vehicle and/or driving around the vehicle.
The contact owns a 2008 Jeep Liberty. The contact stated that there was a sun roof leak that progressed. The vehicle was not inspected by an independent mechanic or a dealer. The manufacturer was notified of the failure to determine a solution. The VIN and failure mileage were not available.
- Elizabethtown, KY, USA
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The contact owns a 2008 Jeep Liberty. While driving approximately 40 mph, the panoramic sun roof slid back and forth, affecting its performance. There were no warning indicators illuminated. The contact opened the panoramic sun roof to see if it would stabilize, but it failed to close properly and the wind pushed it off track. The vehicle was taken to the dealer (bayside Jeep and Chrysler, queens, NY, 718-229-8700), but the technician was unable to repair the failure. The manufacturer was made aware of the failure and did not offer any assistance. The vehicle was taken back to the same dealer and they promised to take another look at the vehicle. The vehicle was not repaired. The failure mileage was approximately 50,000.
The contact owns a 2008 Jeep Liberty. While driving approximately 55 mph, the sun roof suddenly opened and collapsed in half. The contact pulled the vehicle over to the shoulder and manually pushed the sun roof back in order to continue driving. The contact also stated that the sunroof was replaced by different unknown dealers four other times. The vehicle was taken to huvaer Chrysler/Jeep/Dodge in richmond, Michigan where it was diagnosed that the vehicle needed a new sun roof, which was not covered under warranty. The vehicle was not repaired. The manufacturer was notified of the failure. The VIN was unknown. The approximate failure mileage was 105,000.
The contact owns a 2008 Jeep Liberty. While driving 60 mph, the sun roof fractured. The dealer and manufacturer were not contacted. The vehicle was not diagnosed or repaired. The failure mileage was unknown.
The contact owns a 2008 Jeep Liberty. The contact stated that the sun roof failed to close. The vehicle was taken to the dealer but had not been diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 101,000. The VIN was not available.
The contact owns a 2008 Jeep Liberty. The contact stated that an abnormal noise was heard from the roof of the vehicle. The contact mentioned that the sun roof was stuck open and the switch failed to operate. The vehicle was taken to a dealer where it was diagnosed that the sky slider roof was fractured and the electronic module needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 60,000. The VIN was not provided.
The contact owns a 2008 Jeep Liberty. Each time it rained, the sun roof would leak water into the vehicle. The failure recurred numerous times. The vehicle was taken to the dealer where it was repaired three times for the same failure; however, the failure recurred. The manufacturer was made aware of the failure. The approximate failure mileage was 75,000.
The contact owns a 2008 Jeep Liberty. The contact stated that the sky slider sun roof detached and fell off track, which caused the sun roof to become inoperable. The contact stated that the sun roof was unable to be closed. The vehicle was taken to be diagnosed. The rear slider was replaced, but the failure recurred. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 48,900.
The contact owns a 2008 Jeep Liberty. While driving 60 mph, the sky slider sunroof slid off the track and independently opened halfway. The sky slider sunroof also failed to function when activated. In addition, the window controls on the front driver side failed to function. The vehicle was taken to an independent mechanic who diagnosed that the sky slider sunroof needed to be put back on track. The vehicle was repaired; however, the failure recurred. The manufacturer was not notified of the failure. The failure mileage was 90,000.
The contact owns a 2008 Jeep Liberty. While driving at approximately 65 mph, the sun roof detached from the vehicle without warning. The vehicle was taken to a dealer where it was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 78,000. The VIN was unavailable.
The contact owns a 2008 Jeep Liberty. While driving at various speeds, there was a leakage that came from the sky slider sun roof. The sun roof would not close and vibrated. The vehicle was taken to a dealer who diagnosed that the entire roof needed to be replaced. The manufacturer was not notified of the failure. The VIN was not available. The approximate failure mileage was 50,000.
The contact owns a 2008 Jeep Liberty. The contact stated that the sky slider was able to be opened but would not close when activated. The failure caused water to enter the vehicle and cause damage internally when there was rainy weather. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 65,000. The VIN was unavailable.
The sky slider roof stopped in the open position and would not close. The cost to fix is $4,000. Due to it being stuck open there is now water damage all around the top of the Jeep roof.
The contact owns a 2008 Jeep Liberty. The contact stated that while driving approximately 50 mph with the panoramic sunroof closed, the sound inside the cabin of the vehicle became extremely loud. The contact stated that she felt the roof may have become detached from the vehicle. The vehicle was taken to the dealer for diagnosis where the technician stated that the failure was a known issue but there was no repair available. The manufacturer was made aware of the failure. The vehicle was not repaired. The approximate failure mileage was 58,000.
The skyslider roof system has failed. The roof opened as normal but failed to close when button was closed. On investigation of the roof top I found the sky slider roof had come off the track. When I took the Jeep to the dealer they told me they could only replace the roof at a cost of $1500. I took the car home and was able to manually pull the roof back into place. This appears to be a design defect with the roof systems as there are thousands of complaints about wind noise and the skyslider failing and Chrysler Jeep ignoring the problem.
A D V E R T I S E M E N T S
- Pflugerville, TX, USA