This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Sky slider roof which is an option for this vehicle has broken loose from the vehicle. This is the third failure of this convertible top feature. The top slides backward electrically on metal tracks and is pulled backwards using cables. The first failure of the roof was in 2010. At that time the roof would not close leaving it open and dangerous while driving. The vehicle was under mfg warranty and the entire cable and track was replaced. The second identical problem occurred in February 2011 resulting in repair and replacement of cables and track. Most recently, the cables have again broken leaving the top unable to close, only this time, the components have broken and while driving the top came loose and flew open causing more damage to the vehicle. The dealership where this vehicle has been repaired for this identical issue is aware of the ongoing problems with the sky slider. Chrysler/Jeep has been notified and a case has been opened, however, despite the problem being well-known they are not providing repair.
- Moreno Valley, CA, USA
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- Moreno Valley, CA, USA