This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The driver window fell into the door when the cable broke that makes the window go up and down. It is very cold when the window is open all the time, and if a person blocks the opening to keep warm and not let the rain in, they cannot see properly. (safety issue) I have owned the car about 3 years. I bought it used, so I don't know if there were problems before. But this has been a problem for me ever since I bought the car. I have been told that the window regulator goes bad and that is why the window doesn't work properly and broke the cable. I noticed that there are many complaints about this issue. Many people have spent alot of money to keep the windows working properly. I spent over $700 just to keep my driver door window proper and this is for many fixes. I did not buy the car at a Jeep dealership, so when I go in there, they are not real interested in helping me. Please make this issue a recall and help people to get their windows to work properly. Please!!!
Rear window fell into door while driving. Window regulators fail randomly and Jeep is not offering a solution. This is the 5th failure of the windows on my 2007 Jeep. All windows have failed and been replaced, now the replacements are failing.
While using the passenger side back power window operator to close the window there was a click and the window began to slowly sink back into the door. The car was parked at the time of the incident. This is my second window regulator to go bad. The driver's side back window regulator has also gone bad. It was scheduled for repair.
I own a 2007 Jeep Liberty sport, with no warranty. A few months ago, the rear, driver side window regulator and motor went bad and I had to replace this out of pocket. What is more frustrating is that this has happened to my driver front widow now. Since my last repair, larry H. miller Jeep in sandy Utah has inflated the price of the part. They are very aware of the need of this faulty part and are taking advantage of customers. I now have no window (it is cracked inside my door and I am not in financial position to replace it). It is approximately 30 degrees in my state right now, this is almost unbearable. I have also owned a 2006 Jeep Liberty prior to this and the rear driver window regulator and motor also went out. I also had to replace this at my cost. This makes three times for the same part! I am asking for a recall and for the dealership to replace this at no additional cost to me. I feel it is already unfair that they provide a bad part, but even worse that they inflated the price part recently and are taking advantage of consumers. This is also unsafe, I have to drive with a garbage bag to my window which blocks my line of sight, but is the only way to keep dry in this fall/winter weather. Please help me, I am at a loss right now and this is my only means of transportation. The dealership's number for where I purchased the vehicle is: (866) 653 3505. Thank you again. Thank you
I purchased a 2007 Jeep Liberty limited edition 4X4 on May 26, 2012 from local dealership. On September 16, 2012, I was shocked to find rear passenger window had slid half way down through the night. Discovered from internet research that plastic parts are faulty and known by Chrysler for years. Yet no recall made to correct this serious problem. Replacing with same plastic parts is no solution. My concern is safety and security. Why have an alarm system when any or all four windows are prone to failure? steel replacement parts can be purchased online independently, but as a consumer I feel Chrysler should be obligated to correct this at no cost. This requires immediate attention. Why wait for the possibility of a child falling out of a moving vehicle. There is no warning.
- Zanesville, OH, USA
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When going to put the drivers window down, I accidentally pushed the switch for the back seat window behind the driver's seat. When I hit the switch it made a funny noise. So, I left the window alone with plans to get it fixed. The window was up at this point. I went to work and when I returned to my car at the end of the day, the window was all the way down. I attempted to put it up using the switch and it made the same funny noise.
Purchased 07 Jeep Liberty 4/10 on 6/10 the drivers side window fell into the door due to a broken window lift or regulator. On 3/12 the pass side window fell half way down due to the same problem. Its clearly defective parts as so many vehicles have had the same the same problem for several years yet Chrysler Jeep still will not issue a recall.
The rear passenger window regulator failed and the window dropped. It is currently being held in place with zip ties as the repair will be about $300. Both the passenger and driver front windows are slow to go back up and come off track. You have to pull them towards the back of the car to get them back up. I expect both to fail soon. I have read numerous complaints about this very issue.
This is my 5th time in 4 years! having to bring into the dealer to have the window fixed. Malfunctions and break down of electric window motors or regulators.
The driver side window dropped into the door. Repairman states that the regulator on the window has went bad. Cost over $300 to fix. Two months later, the back driver side fell into the door, and again the repairman states the same problem. Now the total cost to have both fix over $600. I had the passenger side fixed, and had the back driver side blocked up. Do you think that after some many complaints that they would investigate these regulators and maybe have a recall on them. It's now Nov. 2011, and my driver side window is acting the same way...think it might be the next one.
I was driving my 2007 Jeep Liberty with me 4 yr old son in rear safety seat when the rear passenger window slammed open. It could have shattered into the vehicle where my son was sitting. Thank god it did not, this issue I see is a problem with these Jeep Liberty's.
The contact owns a 2007 Jeep Liberty. The contact stated that all four window regulators failed and needed replacement. The believed the failure to be a manufacturing defect because all four regulators failed. The vehicle was not repaired. The current mileage was 103,000 and the failure mileage was unknown. Updated 11/29/11 the consumer stated the day she purchased the vehicle, even before she drove off the lot, the window fell down. The dealer gave the consumer a loaner vehicle, while they fixed hers and four days later when she returned to pick up her vehicle, the rear window had fallen down. A few weeks later, the driver's window failed again. The consumer stated only one window works. Updated 12/07/11
Left rear window has failed 3 times (9/5/08, 6/17/10, 10/16/11) and all three times the regulator had to be replaced. The right rear window has failed once (8/29/09) and the regulator had to be replaced. All 4 times, the car was parked and I found the window down and was unable to get it back up. This is a safety issue as I have young children in the back and use the window lock so they are unable to open the window. Having an unreliable window that can fall down at any time is a serious safety issue for anyone with passengers in the back. I have complained to Chrysler and they have extended the warranty for the window lift plate but not the regulator. There is a need for a permanent fix for this. I am tired of my regular trips to the dealer to get this fixed. Consumers should not have to pay out of pocket to get this fixed.
2007 Jeep Liberty window regulator I have had to replace them at least 6 times and the last time I had the problem the window fell in to the door and almost knocking my child in the face with broken glass I have heard more than just mine doing this. I believe that this is not safe when you have children or my self because it did this while I was driving I have had to replace it so many times that I can not afford to replace this anymore and I can not trade in because I cant afford a new higher car payment B/C the value of the cars has dropped because of the window regulator.
2007 Jeep Liberty - window regulator, window regulator fails at random. Has occurred at least 5 times in two years, currently I pay $100/incident to have this repaired (because it is in warranty). This has become so common that Chrysler has advised dealerships to replace the regulator with an updated model at customer's expense, which has occurred with both of my rear windows. Now my driver's side window has failed for the second time and will have to be repaired this upcoming week.
On my 2007 Jeep Liberty, the left power window did not work. It was repaired and the service organization said they replaced parts on the right window. During our drive in Mexico, the right window failed. I have had to prop it open with a wood block until I can get an authorized repair. I will not be in the states till May.
I have owned this Jeep for less than a year and have had 3 window regulators break in that time. The vehicle has had one replaced at the local dealer at the cost of @ $600. It happens when rolling the window up or down the cable breaks away from the plastic piece on the window.
2007 Jeep Liberty sport. Throughout the three years I've owned this vehicle I have had repeated problems with the power windows, including windows that stop working or just fall into the door without even using the power window switch. I have an extended lifetime warranty and have had to pay $100 deductible everytime I've taken it in for these repairs. The claim to have replaced the front windows as they now have a different "connector" for the power window unit. The drivers window goes down normally, but is very slow to come up and sometimes stops. I have to manually 'help' it up. The front passenger window has worked fine since the same repair. The rear windows have both been repaired however the driverside passenger window has now started to fall on its own. It has not been used since it was last repaired except the day of the repair when I checked to make sure it was good to go. I've learned that the parts that need to be replaced are plastic and break down regularly and need to be replaced with metal ones. These plastic parts are easily broken and thus make it easy to break into the vehicle through the use of a steel hook and pressure. Jeep needs to seriously address this. Of all the vehicles I have owned this is the only one that has had a window issue and it keeps happening! this has cost me hundreds of dollars and there is no relief in sight. Help!!!
All four of my windows have failed in my 2007 Jeep Liberty. The driver's door failed 3/8/10 and was repaired on 3/10/10 for $439.69. Since then the other 3 have now failed, right side rear passenger July 18, 2010; left side rear passenger September 21, 2010 and now the front passenger window today, October 13, 2010. I am the only person in the vehicle 95% of the time. Rarely do I have passengers getting in and out of my car, so the amount of time these doors are opened and closed on a regular basis is very low. I bought this car brand new in February of 2007 and these should not be failing.
A D V E R T I S E M E N T S
- Ferndale , WA, USA