This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2007 Jeep Liberty. The contact stated while driving at an undisclosed speed, the front passenger-??s side tire inadvertently detached. There was no warning light illuminated. The vehicle was inspected by a friend who is an independent mechanic and determined that the upper and lower ball joints failed and needed to be replaced. The vehicle was not repaired. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 164,000.
I was driving along in my 2007 Jeep Liberty at 34 M.P.H. when all of a sudden there was a horrible noise and the right side of my car fell to the ground. I tried to steer safely off the road and found the car almost impossible to steer and I was heading into on-coming traffic. I could have been injured or killed and I had two passengers in my car who witnessed the sudden failure of my brand new 8 month old car! it appears that my lower right ball joint fell out and broke my car to the point my tire came off my rim as my rim broke when the car fell to the ground. There is so much front end damage that my car is now totaled and I am out a new vehicle. The local dealer will not acknowledge there is a problem as they say the 2007 was not part of the massive recall on other Liberty's with the same problem. I've asked my insurance company for an investigation and I've E-mailed the Jeep corporation with the same request, before someone else gets hurt or worse! someone needs to step up here and investigate these cars, they are not safe and now I'm left with no car and trying to settle with my insurance company. I'm just glad that I was not on the highway, as my car is totaled from 34 M.P.H., I can't imagine what would have happened had I been on the highway. I'm also thankful my daughter was not in the car at the time - please help get these cars off the road!!
Beware if you or yours is driving a well-maintained Jeep Liberty. My son could lost control and could have been killed if he was traveling at a highway speed in a 2003 Jeep Liberty when the upper ball joint suspension failed on his vehicle. After a recent recall and replacement of the lower ball joints of my son's 2003 Jeep Liberty, the upper ball joint which is of similar design and manufacturer broke while driving at 25 mph on local road on passenger side causing wheel to detach. Per website postings joint is sealed and thus cannot be maintained or lubricated. A Chrysler representative said that it stands behind its parts products but refuses to address $900 repair or towing as it is not subject to recall or warranty. Vehicle was not used for off-roading or aggressive driving. I have kept the parts. Am thankful that son is ok but have received no satisfaction from Chrysler or dealer where vehicle has been maintained. Owners should be notified so that they can have their vehicles inspected to avert this same failure although recent inspection of lower ball joints that were subject to recall did not prevent the upper ball joint failure in our case.
- the contact stated that while the 2007 Jeep Liberty with 32000 current mileage was in the shop for a lower ball joint and a torque converter recall the mechanic cut the shroud that covered the fan.therefore, the fan was exposed. The dealer admitted to cutting the shroud, and they will replace it.
A D V E R T I S E M E N T S
- Aurora, CO, USA