This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Been over 30 days since vehicle was inspected for a recall that requires installing a tow hitch. Manufacturer will not provide an ETA for parts however I can go thru various other methods to obtain parts needed within a few days. Seems like manufacturer is stalling and not wanting to fix issue.
I got a recll notice for the gas tank might leak if hit from behind I have tried over 4 times to get it fixed the dealer keeps telling me they do have the parts.
I was driving home from work to get my daughter and went to turn onto another road, heard a pop and then didn't have control of the car. The rear control arm broke off.
The two front windows do not go up right in the Jeep and get stuck and go up sideways. The passenger front windows can not be put down far or a cord will come up from under the window. Seems to be a known problem in this make of Jeep.
- Hanover, PA, USA
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The window regulator has broken on 3/4 of the windows in the vehicle. One was replaced at the dealership at the cost of over $500 and now the 2 rear windows have been affected. There are numerous forums online stating that this is a persistent problem with this particular make and model of vehicle.
I recently wrote about my window regulator complaints but omitted the probably most important issue. I know of several incidents involving shattered glass making its way into the cabin of the vehicle. Fortunately this hasn't happened to me (yet) because I was traveling at slower speeds. Even so, coming out to your vehicle while on vacation and finding the window regulator failed while parked certainly ruins your day. Especially if it's extremely cold or hot outside.
As you're all aware about the constant and predictable window regulator failure on pretty much all Jeep Liberty's continues to this day. I realize the warranty has been extended an additional seven years but the replacement part hasn't been upgraded. My Jeep has approximately 30,000 miles on it and they have been replaced over fifteen times. Granted the warranty paid for about half of them but I'm disabled and living on social security and can't afford this defect much longer. I thought about selling it because it's otherwise flawless however, words has gotten around and the resale I'm told is about 1,500 dollars. At the moment two of my windows are taped closed. If I had to pay for all the regulators that failed it would've cost approximately 9,000 dollars. Since the 7 year extension has now expired I usually have to replace one about every 3-4 months. And, I only put less than 1000 miles a year on mine. I most likely would have traded it in for a new one but because Jeep decided the money they made was more important than customer loyalty count me out and the many people who are aware of my situation feel the same. I'm sure you heard about this several million times by now my complaint will be transferred to your spam mail folder. Do as you please and me and everyone who's aware of this will do the same.
After contacting the 800# was referred to finlay Jeep in post falls Idaho. After calling them 2X in 30 days they have said the parts are on back order. Did not take my number or info. To get me on a list for the recall repair. Recall #U38/NHTSA. Why is this recall seeming to not be important?
I was driving my Jeep down a steep road in the summer 2016 when the esp bas lights came on. I took it to our local Jeep dealership and they diagnosed it as being a 'clockspring' issue. When they checked for availability, it was back ordered -60 and even told me they might not be able to get one, which to me means that is is an issue that happens quite frequently. I did ask if there was a recall on this part and was told 'no'. I was told that normally the clockspring is lifetime warrantied. Not the case with the Jeep Liberty. They finally found one and I have it scheduled to be put in tomorrow, 03/31.2017. This part is costing me a lot of money. I don't know if it is related to the spring, but occasionally my wheels lock for approximately a second or 2. you can feel the brake apply and hear it make a sound on the asphalt. Like a skid. I am going to tell them about the issue on 03/31. I am a senior who does not have a lot of money; as a matter of fact, I had to borrow the money to repair my Jeep.
Window regulators. Windows fall into the door and will not come back up. Vehicle was stationary this time. Repeated occurrences. I am told by the dealer that the time frame is up for the recall; however, I had this fixed during the recall period and it is broken again.
Have a 2007 Jeep Liberty, where the window regulators have failed 5 times. 3 times was covered under warranty. Last time (11/09/15) had to pay $450 for repair. This time, the estimated cost is another $450. I am the original owner. Five failures for the same part is ridiculous. I understand there was a class action suit brought against Chrysler for this problem, but don't know if that suit is still active or if I can get added to it, or if I can get reimbursed for the repair. I am located in Florida.
Windows falling down off of tracks 6 different times. The only window that has yet to fall is the front passenger side window. ( the 6th time just happened and I will be taking the car in on 10/25/16
Since I'm limited to word use I'll try to keep it short loss of power to turns off and doesn't want to restart, cruise control, mirrors, half of fuse box, windows off and on, ignition starts on it's own when in the start position, traction light now comes on, electronic throttle control light has come on, part time light stays on when in 2 wd. I can feel how it's trying to switch back and forth. This vehicle is becoming a lemon. I've changed the fuel pump, crank and cam sensors and also changed switches in the steering column. In which none of fixed the problems. After talking to the dealership I was told the wiring harness needs to be changed but that part is discontinued.... the vehicle isn't 10 years or older and after researching these issues there are many many Liberty owners with these same issues. How can we fix our vehicles if this part isn't available to us or the dealership"?" Jeep has known about this problem all alone but doesn't want to have to do a recall on every since Jeep to fix this issue but I will not buy another Jeep unless they fix the issue.. I love the vehicle other than the problems I'm having. This happens at any given time without notice and is becoming worst. If I lose power and I'm driving this could cause an accident with lots of injuries if not death. Please make Jeep fix our vehicles. I can't afford to buy a new vehicle. This body is in great shape
All 4 windows on my car have failed widow regulators, so none of my windows stay up. I have 2 other friends with the same make and model that have the same problem.
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- Spring, TX, USA