This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2006 Jeep Liberty. While driving in reverse, a loud grinding type noise was heard coming from the rear of the vehicle. The failure was not diagnosed or repaired. The local dealer (team one Chrysler Dodge Jeep Ram of gadsden, 1149 1st ave, gadsden al 35901) and the manufacturer were both notified of the failure, but no assistance was offered. The contact indicated that the vehicle was included in NHTSA campaign number: 18V278000 (suspension), but the parts needed to repair the vehicle were not available. The failure mileage was 105,000.
2006 Jeep Liberty. Consumer writes in regards to defective window parts installed in vehicle. The consumer stated the window has been replaced five times within the last four months, in addition, to the previous 11-12 replacements in 2007. The consumer stated using the same defective parts was not going to fix the problem. Also, when the windows were down, there was a thumping and wind noise, that was unbearable. The consumer stated things were stolen out of his vehicle, because the windows would not go up. Also there was a noise coming from the rear of the vehicle and the doors would vibrate when the windows were down.
I received a recall notice that my vehicles rear suspension lower control arms could break without warning and cause a crash. However, the dealerships are out of the part to replace this part and they are on back order with no time frame of when they will get the product in. This is my family vehicle and I have no alternative vehicle to drive in the meantime.
2006 Jeep Liberty. Consumer writes in regards to recall concerning suspension problem the consumer was informed by Chrysler and the dealer, they were unaware of a recall. The consumer stated Chrysler yielded a no recall notice on his vehicle. Records indicated the vehicle was first sold in New Jersey and the re-sold in tucson ax. The consumer stated the re-sale in tucson AZ was false as the dealer the consumer purchased the vehicle in il. The consumer stated there was no record of the vehicle being sold in il.
Initially vehicle began making a rear clunking sound over small bumps in the road. Took vehicle back to dealership several times. No problem found. On March 13,2009 while driving to work on highway, vehicle began to sway from side to side uncontrollable at speeds of 40-45 mph. Took vehicle to dealership. Service manager drove vehicle and agreed something was seriously defective. Dealer has replaced several components under warranty, yet vehicle still has swaying problem. Vehicle is still at dealership since March 13,2009. Dealer said they are still waiting on an answer from Chrysler/Jeep. I emailed Chrysler several times complaining of prior problems. Recently dealer was at a lost for answers and felt the new shocks that were installed by owner were defective. Other shocks were installed by the dealer and still had the same problem. Dealer then began to blame the new tires. Still the same problem. Vehicle is not safe to drive on the road. Uncontrollable and unstable. Vehicle now sits in the service department waiting on the manufacturer to solve the issue. Vehicle is still under factory warranty.
A D V E R T I S E M E N T S
- Gadsden, AL, USA