The contact owns a 2006 Jeep Liberty. While turning the vehicle at various speeds, the steering column would make an abnormal grinding noise. Following the sound, an unknown warning indicator illuminated. The dealer stated that the steering column clock spring failed and needed to be replaced. The parts needed for the repair were on back order. The vehicle was not repaired and the manufacturer was notified. The failure mileage was 53,000.

- Henderson, NV, USA

The contact owns a 2006 Jeep Liberty. The contact stated the ignition rod within the steering column failed and the vehicle would not start. The vehicle was taken to a mechanic who diagnosed the failure as a steering column problem. The steering column was replaced by the mechanic for $489 at the owners expense. Case #20734725 was filed with the manufacturer who stated that there would be no reimbursements due to the mileage, and because the vehicle was not taken to an authorized Chrysler dealer; therefore the case would be closed. The failure mileage was 106,000. Updated 06/06/11 the consumer stated the vehicle would not start on several occasions after components were replaced to try and rectify the problem. The consumer stated inside the steering column there is an ignition rod which must make contact in order for the vehicle to start the ignition rod. Updated 06/20/11

- Northern Cambria, PA, USA

August 15, 2006, I bought a brand new Jeep Liberty from lithia Jeep in Aurora, co. Oct 27th, 2006 my steering wheel fell off the column while driving. According to my invoice, "the steering wheel cracked. The screw that held it together was found and apparently it was never threaded in place. Luckily, I was stopped at a red light and was just gaining speed when it fell off. However, just 2 minutes prior, I was on the highway going 70 mph. I feel very fortunate. I have not received any acknowledgment or response from Jeep regarding this incidence.

- Lakewood, CO, USA