This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The radiator on this vehicle has been replaced times in the 8 years I have owned it. It has 7 recalls, the window on the passenger side is broken, the sensors in the engine have been replaced twice. The radiator is plastic and looks like something out of a bubble gum machine. It also has a plastic cooling fan, not metal, which also broke. I have put as much money in this vehicle as I paid for it. The brakes are horrid and go out constantly. I only have a 5 mile commute to work. The vehicle is serviced on a regular basis. It is a huge disappointment. I got this vehicle because we had owned several Jeep and liked them. This vehicle is always breaking down. The fan doesn't work on the heater except on high. The alternator has been replaced twice. The exhaust has been replaced twice. I would never buy a Jeep product again after this.
The contact owns a 2005 Jeep Liberty. The contact stated while driving at various speeds, the vehicle made loud whining noises. The vehicle had not been diagnosed. The manufacturer was notified but stated there were no recalls for the VIN. The contact did extensive research on the internet and determined that the failure was the power steering pump. The contact also stated that the windows in the vehicle randomly open independently. The vehicle had not been repaired. The failure and current mileage was 31,000.
The contact owns a 2005 Jeep Liberty. While parked the contact noticed the rear driver side window had fallen into the door panel. The vehicle was taken to the dealer for diagnostic testing. The technician inspected and advised the contact that the window regulator would have to be replaced. The vehicle was taken to the dealer approximately five times for repairs to the rear driver and passenger side window regulators. The manufacturer was made aware of the failure and a complaint was filed. The vehicle was repaired. The approximate failure mileage was 31,587.
The contact owns a 2005 Jeep Liberty sport. The contact was driving 25 mph when the driver side rear window fell into the door panel. The vehicle was taken to a private mechanic where the mechanic confirmed the failure. The manufacturer was contacted but the vehicle was not repaired. The failure mileage was 138,000 and the current mileage was 140,000.
- El Reno, OK, USA
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Since we bought the Liberty we have had a total of 12 incidents where the windows have fallen down and left the vehicle vulnerable to the elements and on two occasions personal property has been taken from inside the vehicle in shopping center parking lots. Chrysler sold us an extended warranty which will cover the repairs but there is a $100 deductible every time the vehicle goes in. Jeep makes a joke out of it when they see me come in by saying "what, another window ?" and then laughing and saying this is getting to be a routine, this is true and I know all of the people there because I sold Chrysler/ Jeep / Dodge for 5 years so I just laugh with them but it really makes me mad that Jeep won't fix an issue that is so obvious and so many people have problems with. This is a safety issue since my wife drives this car to work and when she goes to the car after work she has to check and see if anyone is inside the vehicle before she gets in and when she is driving the car on the freeway if the window falls down it startles her and she has almost had an accident twice over the front windows falling. I now have two windows being held up by coat hangers stuffed in the window track so the inside doesn't get wet or the car sit outside with windows wide open. Someone needs to nip this in the bud and get the Chrysler corporation to step up and fix these vehicles before they hurt someone.
The contact owns a 2004 Jeep Liberty. The contact stated that both the driver and passenger side rear windows fell into the doorpanel. The contact took the vehicle to a dealer and the dealer replace the regulator assembly for each window. The contact stated the rear window had to be replaced over three times. The contact stated that regulator that the dealers were using to remedy the issue were defective. The failure mileage was 58,000.
The contact owns a 2005 Jeep Liberty. While parked, the rear driver side window glass detached and fell into the door panel. The vehicle was taken to the dealer for diagnostics. The technician stated the lifting bar on the rear driver side door had caused the failure and would have to be replaced. The vehicle was repaired. The approximate failure mileage was 90,000.
The rear window on the driver's side fell down for no reason. I pressed the switch it did not move. I pulled it up by hand but it would fall right down. I took it to the Jeep dealer thinking it would be under warranty but they charged me. Two years later it happened again on the same window. I paid for it again. Since, they fixed it last time they scratched the glass and I cannot open the door from the inside. I am single and 99.9% of the time I am the only one in the car. The window does not even get used and it fails. The window was not used once since the second replacement and it has failed again for a third time. The second time I was at the Jeep dealer to have it replaced the service advisor even said to me that this happens all the time on these vehicles. Well, then why isn't something being done about it? when you read the internet you will find that all Jeep Liberty's from 2002 to 2007 have this problem. The part was not engineered correctly and does not hold up. The part is clearly defective. You will be driving along and all of a sudden you hear air rushing in behind you. Chrysler needs to be forced to fix it because otherwise, they will not do it. They knowingly sold a defective product which is fraud and it is illegal. Your Jeep is never secure and is unsafe. I travel into the city every day and have to fear that when I walk out my window will be down and I will be robbed or someone can just reach in and get in my car because the window is down and kill me, attack me or rob me. This does not even include the numerous other problems: Belt tensioner defective, ball joints bad, rear window not working, roof rack lose and faded, windshield leaking, electrical issue, horn stuck on just to name some of the problems I have experienced. Every year or two Jeep expects you to pay hundreds of dollars to have a defective part fixed.
We have a 2005 Jeep Liberty that we purchased new. Since that point the rear windows have spontaneously fallen down five times. 3 times the windows were replaced under warranty, the last two times Jeep has refused to cover the repair since the vehicle is out of warranty. The repair cost is approx $400 each time and they replace the broken part with the same faulty part that breaks again.
The contact owns a 2005 Jeep Liberty. The contacted stated the rear passenger window regulator failed twice causing the window to become inoperable. The window regulator was replaced twice under warranty but the contact was concerned that the regulator would fail again because the dealer replaced the failure with another defective regulator. The manufacturer was contacted and advised that if the window regulator were to fail in the future, they would not assist with the repair. The failure mileage was 12,000 and the current mileage was 47,000. Updated 06/07/11
As a single mother of baby twins, I am both completely freaked out as well as gratefully relieved to have found this site. The complaints read like a checklist of past issues and god willing, preventable future issues. The gas tank cannot be "topped off"... all things considered, this was a seemingly acceptable issue. The engine light coming on accompanied by totally unexplained stalling every so often became a problem which would cease just as randomly as it occurred. Finally (when pregnant and nervous) I brought it in after one too many times. Apparently this Jeep model/year is weather sensitive. Rain seemed to be the catalyst, but I refuse to put one of those anal person car covers on becoming a slave to the weatherchannel. Mechanic changed temperamental sensor which, so far, seems to be managed. The A/C fan only works at 3 and up, which is too much hot/cold for even the most anemic after more than five minutes. Back to the weather, winter causes front struts to creak and moan like a geriatric beast. Once again, this is annoying but seemingly innocuous. Four wheel drive shift only works in part time hi (or low, don't recall), which is disappointing though again, not life threatening. The combination of these defects simply feels as if it was built with indifference to the consumer. Now that I have two priceless passengers, I refuse to wait for the cv joints to disengage before demanding all repairs be made and double checked by my implicitly trusted mechanic (ironically also a twin). In closing, thank you to all who contributed their stories and enlightening me to caution regarding the dangerous flaws as well as commiserating our shared frustration with the problems, like the window track disengaging, which combined are one big expensive potentiality dangerous headache.
Rear window regulators on 2005 Jeep Liberty sport have failed 5 times, resulting in the window glass falling into the door well: Left rear 20,000 2006 under warranty left rear 40,717 2007 $255.58 left rear 55,141 2010 $293.77 left rear 70,700 2010 zip locked shut right rear 70,971 2010 zip locked shut.
Rear windows on both the drive and the passenger side drop into the door panel while driving - mechanic said it is due to a faulty regulator but no recall has been issued even though they have seen multiple reports for the same problem. I am frightened since this a huge safety and theft hazard!
Driver's side power window mechanism broke - the window fell into the bottom of door panel. This happened last year on my left side passenger door window and is a known problem to Jeep. However, instead of recalling this and fixing it, I had to pay $520 for a repair to the dealer. This is dangerous, because it happens at any time without warning, and there is no way to put the window up once it falls down into the door. I was fortunate that I was not far from home or on a trip when this happened, or it could have been extremely dangerous. There are thousand of people owning Jeep liberties with this problem.
I'm aware that this is a common defect, but perhaps there's strength in numbers. I've had no problems with my Jeep up until a few weeks ago, it had been parked for about a month when one day I noticed that the rear drivers side window was down about 3-4". I turned on the vehicle to discover that the regulator appeared to have gone out. This is especially odd considering the window's been used maybe 3 times since the vehicle was new. Now, since I refuse to pay $300 to fix something that the manufacturer has admitted to being defective (I.e. their fault), I'm stuck dealing with a visual impairment and security issue that could lead to ether an accident or the theft of the vehicle itself. When driving, as I often do in my vehicle, especially on the interstate, I need to be able to look over my shoulder and quickly determine at times whether or not it is safe for me to move over. The fact that the window falls at the slightest bump, not all the way down, but just enough so that the top of the glass presents a visual impairment that causes me to have to unnecessarily maneuver to try and see. There is also the matter of occupant exposure to the elements and the fact that since the window will fall for no apparent reason any time, day or night, in use or not, this presents a wonderful target for would-be thieves and burglars.
2005 Jeep Liberty rear door window slid down into the door on the highway, causing driver to get off the gas and divert his attention to the rear window. This is a "known issue with the Jeep Liberty" as stated by the dealer, but they will not make a permanent fix. Is it going to take a family pet or child to get injured or killed before something is done. This is the 2nd time the rear door window has dropped into the door.
2005 Jeep Liberty with only 43,000 miles-driving on the interstate at speed limit when rear window started sliding down. Attempts to raise window caused a loud grinding noise. Once I reached my destination, I was unable to leave my vehicle since I cannot secure the window or the contents. I've contacted the dealership who have informed me that repairs will be in excess of $200 and that this happens quite often with this particular model. In 40 years of driving, I have never had this happen. I've been a loyal Jeep owner for more than 15 years but this is the last one I will buy!
I have a 2005 Jeep Liberty renegade. My car has less than 25,000 miles on it, but three of the windows have had to be replaced because they fell down into the window well. The driver window is the only one that has not been replaced. Each window has cost me $400 to replace!!
A D V E R T I S E M E N T S
- Bedford, IN, USA