This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2005 Jeep Liberty. The contact received recall notice number 06V288000 (suspension:front:control arm:lower ball joint). She called the dealer in January of 2007 and they informed her that she would be added to a repair waiting list. Unfortunately, the dealer does not know when the necessary part will become available to make the repair. There had been no failure to date. The current mileage was 23,000.
Jeep Liberty safety recall F23-lower ball joints customer states that they have received a second letter but the dealership has yet to repair his car from the first one*
The contact owns a 2005 Jeep Liberty. While attempting to make a right turn at 25 mph, the steering wheel locked. The contact lost control and the vehicle proceeded onto the other side of the road, where it crashed into an idle vehicle. The weather conditions were rainy. There were no injuries. One week prior to the crash, the contact stated that the vehicle felt strange, but assumed that it was due to the rain. She received a recall notice for the lower ball joints the day after the crash. The vehicle is unable to be driven and is parked at her residence. Police report number 10060304 was filed. The powertrain and recall number were unknown. The current and failure mileages were 41,802.
The contact owns a 2005 Jeep Liberty. The contact received his first recall notice (number 06V288000 (suspension:front:control arm:lower ball joint)) in March of 2007. He called the manufacturer and was placed on a waiting list. In August of 2007, he received a second recall notice. He believes this is a safety risk because his lower ball joints have not been repaired. The current mileage was 10,000 and failure mileage was 7,000.
My Jeep dealer in macomb, il, cross Jeep, was unable to remedy safety recall F23 - lower ball joints within a reasonable amount of time. I have waited almost 5 months for cross Jeep to replace the lower ball joints on my 2005 Jeep Liberty and have attempted no less than 4 follow ups without any success. I have been promised return phone calls about the status of my vehicle being fixed, and I have yet to receive one of these return phone calls from the dealership. I just got off the phone with cavanaugh Jeep in monmouth, il, and I already have an appointment for next Tuesday to have the recall fixed.
- Macomb, IL, USA
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The contact owns a 2005 Jeep Liberty. The contact received recall notice # 06V288000 (suspension: Front: Control arm: Lower ball joint). The dealer was unable to repair the vehicle due to the lack of replacement parts. The contact is on a long waiting list. There are no other local dealers. No failures have occurred at this time. The current mileage is 20,000 and failure mileage was inapplicable.
The contact owns a 2005 Jeep Liberty. The contact received recall notice # 06V288000 (suspension:front:control arm:lower ball joint). She has been on a waiting list since March of 2007. No failures have occurred at this time. The purchase date and failure mileage were unknown. The current mileage is 20,000.
The contact owns a 2005 Jeep Liberty. On June 11, 2005, the contact received a recall notice regarding the lower ball joints. While driving 5 mph, his wife was involved in a crash. The vehicle swerved and struck a post. She did not sustain any injuries. The contact has not notified the dealer or the manufacturer. The current mileage is 26,000 and failure mileage was 18,000.
The contact owns a 2005 Jeep Liberty. On March 8, 2007, the contact received a recall notice to have the suspension front:lower ball joints replaced on his vehicle. He has called the dealer for the repair and they informed him that they were only getting three parts per week. The contact was placed on a waiting list. He called the dealer several weeks ago and they stated that his placement was several pages back and would call him when his name appears. Recently, while driving 20 mph, the lower ball joints failed and the vehicle was damaged. The right front wheel was punctured by the ball joint. The current and failure mileages were 49,000. Updated 07/19/07.
The contact owns a 2005 Jeep Liberty. On April 9, 2007, the contact received recall notice # 06V288000 (suspension:front:control arm:lower ball joint). The contact scheduled an appointment to have the vehicle repaired on April 18, 2007. The dealer stated that they did not have the part and would call when it arrived. As of June 1, 2007, the dealer has not called. Presently, no failures have occurred. The current mileage is 10,000 and the failure mileage was unknown.
Safety recall F23-lower ball joints. Dealer is allotted insufficient number of parts per week and consumer is put on waiting list since Jan. 1st,2007. Ball joint separation can result in loss of steering and could cause a crash without prior warning. The safety of not only myself but my family as well including small grandchildren. Daimler/Chrysler should send sufficient number of parts to remedy this problem promptly. Lives are at risk!
The contact owned a 2005 Jeep Liberty. While driving 65 mph in normal driving conditions, the vehicle was side swiped by another vehicle. The contacts vehicle spun out of control, struck another vehicle, and then crashed into a tree. The contact suffered three fractured ribs, pain in the neck and back, chest burn from the seat belt, and stress. The vehicle was destroyed. A police report was filed. The contact received a recall notice for the lower ball joints in April of 2007. She stated that had the recall repair been performed, she would not have had the crash. The engine size was unknown. The current and failure mileages were 20,000. Updated 11/16/07
The contact owns a 2005 Chrysler Jeep Liberty. The contact received recall notice #06B288000. The dealer stated that it will take approximately 6 weeks for the lower ball joint part to come in. The vehicle has not experienced any failures at this time. The current mileage was 35,000.
The contact owns a 2005 Jeep Liberty. The contact received recall # 06V288000 regarding suspension:front:control arm:lower ball joint and has been on a waiting listing since December. The dealer stated that she was the 100th person on the list. The vehicle has not experienced any failures at this time.
The contact owns a 2005 Jeep Liberty. The contact received a recall notice for the suspension front control arm: Lower ball joints. The dealer stated that the earliest appointment would be in three weeks. The time frame was unacceptable due to the safety risk involved. The failure mileage was unknown. The current mileage was 26,200. The contact has not experienced any failures at this time.
The contact owns a 2005 Jeep Liberty. The contact received recall notice # 06V288000 concerning suspension:front:control arm:lower ball joint. Hewas not satisfied with the two month waiting in order to have the vehicle repaired. He called other dealers and the wait was the same. The current and failure mileages were 25,000.
2005 Jeep Liberty customer states that they received a letter for recall and was not been able to get car fixed* this consumer states while pulling into the parking lot, the driver's side front suspension failed causing the tire to become disconnected. Update * 4/16tr
The contact owns a 2005 Chrysler Jeep Liberty. The contact received recall #06V288000 for the lower ball joints. The dealer stated that it will take 6 months for the part to become available. The current and failure mileage were 25,000. There were no failures at this time.
Received safety recall notice F23 - lower ball joints from daimler Chrysler in the mail. Went personally to dealership - painters sun country Chrysler, 1600 S. hilton dr., St. George, ut 84770 on 4/16/2007. Was told by female in service area that Chrysler only allows them two (2) repairs on this per week and it would take 4 to 5 months before they could get to fixing our vehicle.
The contact owns a 2005 Jeep Liberty. The contact has been on a waiting list for three months for recall # 06V288000. Repairs. The dealer stated that it will take approximately two more months before the lower ball joint part became available. The current and failure mileages were 33,000. Update 05/21/07
A D V E R T I S E M E N T S
- Pleasent View, UT, USA