This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I received the recall notice in March, 2007. I called the dealership, david O'neal in raleigh and asked for an appointment to have the work performed. I was told by kelly, "there are about 30 ahead of you. I'll put you on the list and will call you." After two months, there has been no call.
2005 Jeep Liberty sport with concerns about recall on lower ball joint* the consumer was upset that know one at her local dealership mentioned the recall on the lower ball joints, despite the fact she had been there several tires to have her vehicle serviced. The emergency brake did not hold, the dealer adjusted the parking brake. The vehicle would pull to the left, the dealer performed an alignment.
This complaint is in reference to my 2005 Jeep Liberty (VIN#1J4gl48K6 5wxxxxxx ). my wife, with our newborn baby on-board, was driving this vehicle on a dry, asphalt surface when she experienced a period of steering loss, causing her to drive off of the roadway. I investigated this issue and was surprised to find that there had been a recall on lower ball joints for this vehicle. The date of this recall was September 6, 2006. I have never received a notice of this from either the manufacturer (Chrysler Jeep) or my dealer. This is negligence and could have resulted in a crash.
: the contact stated the tires wore out prematurely. There was a vibration from the front end and the vehicle pulled to the right at high speeds of 85 mph. An independent repair shop determined the lower ball joints had worn out at only 18,000 miles. There was a NHTSA recall, # 06V288000, regarding the suspension: Front: Control arm: Lower ball joint. The vehicle was not included in the recall due to the VIN. Updated 12/1/2006 - the lower ball joints were replaced by the dealer but the vibration continued. The tires were replaced 18000 miles due to cupping. The dealer continues to look for the cause of the vibration.
- Houston, TX, USA
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- Raleigh, NC, USA