This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Under safety recall N46/NHTSA 13V-252, we forwarded to Chrysler a letter with request for reimbursement for a trailer hitch we replaced in 2011, we were told since the trailer hitch was not oem, that Chrysler was still determining whether a possible reimbursement was available for those with aftermarket trailer hitch, we were told we would get an explanation in writing, this was last December 2013, we are still awaiting a written response, we had sent all proper documentation on our cost to install the trailer hitch in 2011 and still have a copy of the receipt, we had to send the original to Chrysler
The contact owns a 2005 Jeep Liberty. The contact received a recall notification for NHTSA campaign number: 13V252000 (fuel system, gasoline, structure). The contact waited for approximately six months to have the vehicle serviced according to the recall due to the part not being available. The manufacturer was notified. The contact had not experienced a failure.
The contact owns a 2005 Jeep Liberty. The contact received a notification of NHTSA campaign number: 13V252000 ( fuel system, gasoline, structure) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The VIN number was unavailable.
Re: NHTSA recall# 13V-252 had our vehicle inspected Jan-14. Vehicle is one that is under the safety recall. Dealer still does not have parts - was told Chrysler is sending dealerships limited quantities each week and we are on their list to receive the part & installation when our name finally comes up. I feel 9 months is excessive for repair and concern is growing. Please advise.
The contact owns a 2005 Jeep Liberty. The contact stated that NHTSA campaign number: 13V252000 (fuel system, gasoline, structure) had exceeded the reasonable amount of time for repair. The dealer stated that the part was unavailable and there was a waiting list of over 100 vehicles. The dealer also mentioned that the manufacturer was only issuing 20 parts at a time. The manufacturer was made aware of the delay on several occasions. The vehicle was not repaired. The contact had not experienced a failure. Updated 10/24/2014 updated 04/20/2015
- House Springs, MO, USA
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The contact owns a 2005 Jeep Liberty. The contact received a recall notification for NHTSA campaign number: 13V252000 (fuel system, gasoline, structure); however, the parts needed for the repair were unavailable. The manufacturer was notified. The contact had not experienced a failure. Updated 10/23/2014 updated 4/7/2015
The contact owns a 2005 Jeep Liberty. The contact received a recall notification for NHTSA campaign number: 13V252000 (fuel system, gasoline structure) and stated that the part needed to repair the vehicle had not been available for over a year. The dealer did not provide a specific date for when the part would become available. The manufacturer was notified. The contact had not experienced a failure.
Over the past 12 months, I have received three (3) separate notices for vehicle recall, notification code N46. Each time I have called my dealer and each time my dealer has told me they do not have any of the parts to accomplish the repair on the recall. They also tell me they have no idea when they will get the parts in. If my vehicle is subject to a recall, I have been driving an unsafe vehicle for quite some time. The dealer shows no sense of caring if I get the vehicle fixed or not. They open themselves up to a lawsuit if something should happen. I think the NHTSA should fine Chrysler and the dealer as neither care about getting my Jeep fixed. Can you please help me get this thing fixed? my dealer's phone number in athens, ga is [xxx]. information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
2005 Jeep Liberty. Consumer writes in regards to rear structure reinforcement recall notice issues. According to the recall notice, the parts were not available. Recall # 13V252000.
The contact owns a 2005 Jeep Liberty. The contact received notification of NHTSA campaign number: 13V252000 (fuel system, gasoline, structure) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The contact owns a 2005 Jeep Liberty. The contact received a recall notice for NHTSA campaign number: 13V252000 (fuel system, gasoline, structure); however, the dealer stated that the parts needed for the repair were unavailable. The contact was later informed that the parts were ordered and would take four to six weeks to arrive. The vehicle was not repaired and the manufacturer was not notified. The contact had not experienced a failure.
The marion police department owns a 2005 Jeep Liberty. The contact received a recall notification for NHTSA campaign number: 13V252000 (fuel system, gasoline, structure); however, the part needed to repair the vehicle was unavailable. The manufacturer was not notified. The contact had not experienced a failure. Updated 09/26/2014 the consumer stated it had been at least 10 months and the repair has not been completed. Updated 2/23/2015
The contact owns a 2005 Jeep Liberty. The contact received a recall notification for NHTSA campaign number: 13V252000 (fuel system, gasoline, structure); however, the part needed for the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2005 Jeep Liberty. The contact received a recall notice for NHTSA campaign number: 13V252000 (fuel system, gasoline, structure). The contact stated that she was waiting for over a year to have the vehicle repaired, but the dealer stated that the part was not available. The contact had not experienced a failure.
See compliant NHTSA id number: 10616194. I am having the same problem. The gas station pump does not automatically stop when I am filling the tank. I have to estimate when the tank is full. Most times I am right other times it causes spills.
2005 Jeep Liberty. Consumer writes in regards to the extensive amount of time since recall notice and no attempt to remedy the situation. The consumer stated it has been over a year since, he received the recall notice. The consumer referenced recall # 13V252000.
The contact owns a 2005 Jeep Liberty. The contact received a recall notification for NHTSA campaign number: 13V252000 (fuel system, gasoline, structure); however, the part was not available for the repair. The manufacturer was notified. The VIN was unavailable. The contact had not experienced a failure.
2years ago was told my daughters Jeep was not safe if hit from behind due to gas tank.they said they would install a receiver to block impact area.I keep getting the run around on when I can get it fixed.
This is concerning recall N46/NHTSA 13V-252. We received the notice in Jan. 2014 and were told Chrysler would contact us when parts were available for the recall. I contacted Chrysler in April 2014 and again was told we would be contacted. As of today, 8/8/2014 we still have not received any word on the recall. I am concerned about the safety of the Jeep. Can you help?
A D V E R T I S E M E N T S
- Cuyahoga Falls, OH, USA