This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I have a 2005 Jeep Liberty whose ignition switch just failed. Had it towed and the ignition switch must be replaced (which is under warranty), but it entails also exchanging the steering column (which, is not under warranty). They are telling me that I have to pay $800 to fix this my warranty which is still under effect that components not listed are not covered unless required as a direct result of the failure of a covered component. Having read complaint after complaint with Jeep liberties starting with year 2002 to present, it becomes obvious that this is a serious defect and it appears Jeep has done nothing to rectify this problem and is coercing people (even under warranty) to pay for this. The parts are not even immediately available. This has not been resolved yet, but I think it is serious to note the incident. Thank you
- Palm Springs, CA, USA
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- Palm Springs, CA, USA