This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Letter from ftc forwarding correspondence from congressman mchugh on behalf of constituent concerning his complaint with Chrysler corporation regarding his Jeep Liberty. The consumer stated the check engine light illuminated due to a faulty oxygen sensor and a crunching sound was heard whenever the consumer made a right turn. The dealer informed the consumer the crunching sound was a result of power steering fluid leaking and the repair would cost $825. A new rack and pinion gear and pressure lines were needed. The consumer stated the vehicle only had 40,000 miles, however the dealer advised that the vehicle would still be safe to drive. However, while driving, there was a noise coming from the front drivers side wheel well. Just before the consumer could exit the highway, the left front wheel fell off the vehicle. The plastic fender above the dislodged wheel was ripped away.
- Fulton, NY, USA
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- Fulton, NY, USA