This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2004 Jeep Liberty. The contact stated that when receiving a routine alinement, the certified mechanic diagnosed that the lower control armed failed and needed to be replaced. The vehicle was repaired. The contact stated that they were informed that the vehicle previously received a recall repair regarding the lower control arm. The manufacturer was not made aware of the failure. The approximate failure mileage was 120,000.
: the contact stated when a NHTSA recall letter # F23, for the suspension: Front: Control arm: Lower ball joint was received; the service dealer was called to set an appointment for the recall repair. The service dealer was unable to service the vehicle due to a delay in receiving parts. The manufacturer was not contacted.
Vehicle was diagnosed after only 50K miles that ball joints and sway bar was "bad". vehicle was in reverse, going less than 5 mph when the vehicle suddenly dropped on the front passenger side with a loud thud and a grinding. Upon observation, the ball joint had come loose from the wheel, dropping the axle to the ground. This caused the wheel to push up on the fender, bending it out of place. Ball joint and lower control arms was replaced.
- Worthington, OH, USA
Search CarComplaints.com for these popular complaint phrases...
A D V E R T I S E M E N T S
- Toledo, OH, USA