This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2004 Jeep liberty. The contact stated that while driving at 20 MPH going through the green traffic light her vehicle had been hit by another vehicle in the intersection passing a red light. The contact stated that her vehicle was crashed head-on, however, the air bags did not deploy. The contact stated that a police report was filed, and the vehicle was towed. The contact stated that the ambulance was dispatched to the scene to evaluate her, and had determined that she was okay at the time and did not have to go to the hospital. The contact stated that she only suffered from a few bruises. The manufacturer nor the dealer were notified of the failure. The mileage failure was 200,000.
Two issues as follows; 1) the lower front ball joints had deteriorated and make a loud popping and clunking noise when turning at low speeds. Our mechanic says the lower front ball joints have completely failed, creating a very dangerous safety issue. 2) the airbag light stays on, does not turn off.
The contact owns a 2004 Jeep Liberty. The contact stated that while driving at 60 mph, the contact collided into the rear of another vehicle. The air bags did not deploy. A police report was filed. No injuries were sustained. The vehicle was not diagnosed or repaired. The vehicle was towed to contact's residence. The manufacturer was not notified of the failure. The failure mileage was approximately 275,000.
Owner of vehicle opened door and leaned inside to start vehicle. He inserted key and turned the ignition to the "start" position. The driver's side air bag spontaneously deployed. Owner was injured. No other air bags deployed. Seat belt pretensioners did not deploy.
The contact owned a 2004 Jeep Liberty. The contact stated that while driving at 50 mph, the contact was fatigued and possibly fell asleep. As a result, the contact crashed into a cement barrier. The air bags failed to deploy. A police report was filed. The contact sustained a severed tongue that required medical attention. The vehicle was towed to an independent mechanic. The vehicle was destroyed. The manufacturer was not notified of the failure. The approximate failure mileage was 176,000. Updated 05/24/16
- New Britain, CT, USA
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The contact owned a 2004 Jeep Liberty. While driving approximately 65 mph, the front end of the vehicle shook. The axle fractured and the vehicle crashed into the retaining wall. The vehicle spun counter clockwise and the rear passenger side tire detached from the vehicle. The vehicle stopped spinning and faced oncoming traffic. The vehicle was unable to be moved. The air bags failed to deploy. There were no warning lights illuminated. The contact received head injuries and the contact's children who were in the back seat of the vehicle received facial, arm, back, head, and eye injuries. Medical attention was received. The vehicle was destroyed, but not towed. A police report was filed. The manufacturer was made aware of the failure. The failure mileage was approximately 156,280.....updated 01/13/16
August 1, 2015 the left rear passenger window dropped and the rear of the vehicle. In the same month my Jeep started to slightly fishtail as if driving in very strong/ high winds. Lastly on November 28, 2015 the passenger air bag sign is showing " passenger airbag off" when it was never a illuminated before.
I was in accident on Sept 27 and the airbag did not deploy until the vehicle stopped it took about 5mins after accident then there was a smell like rubber and it just went poof didn't make contact with my face or body. Stationary on hwy 89 and was fired from my job for not being able to start the next day. I am left handed and was not able to contact ya'll thank you
The contact owns a 2004 Jeep Liberty. The contact stated that the air bag warning light remained lit for several months as the failure progressed. The VIN was included in NHTSA campaign number: 13V252000 (fuel system, gasoline, structure). The dealer stated that the part would not be available within a reasonable time frame. The dealer did not indicate when the part would become available and the contact had been waiting for years to receive the repair. The manufacturer could not provide an estimated date for when the vehicle would receive the recall repair. The failure mileage was unknown. Parts distribution disconnect.
The contact owns a 2004 Jeep Liberty. The contact stated that while driving at 40 mph, the rear passenger side of the vehicle veered to the right. As a result, the contact crashed into an embankment. The air bags did not deploy. The contact sustained mild injuries to his left waist, but did not seek medical treatment. A police report was filed. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The VIN was not included in NHTSA campaign number: 12V085000 (suspension). The failure mileage was 117,000.
The contact owns a 2004 Jeep Liberty. While driving at an unknown speed, there was a burning odor inside the vehicle. In addition, the contact stated that the passenger side air bag warning light illuminated intermittently. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown. The VIN was unavailable.
I was recently in an accident where a truck driving erratically slammed on their brakes causing a 3 car pile up, in which I was caused to rear end the vehicle in front of me at about 35 miles per hour. The airbags failed to deploy causing my face/head / chest to hit the steering wheel also causing severe neck pain and other injury. I would like to know how to purse the manufacturer for the defect. There is no reported accidents or airbag deployment to the vehicle.
Slid on ice slammed into bank hard, flipped around slid on side of the car. The car, flipped back around and slid on the other side then back up on the wheels. The airbags did not deploy when I slammed into the bank. But I have the bruises where the seat belts worked.
My Jeep airbag failed after vehicle crashed into a bush and rolled 60-80 feet down an embankment after hitting an animal on an icy road.. my concern is that I was not notified by my dealer (taylor & sons, ponderay Idaho) or by Chrysler regarding any safety recalls until after the crash. I found out about recalls after my insurance agent gave me a list of recalls recently.
The contact owns a 2004 Jeep Liberty. The contact received notification of NHTSA campaign number: 12V527000 (air bags) one year ago and stated that the reasonable time for repair had surpassed. Both the dealer and the manufacture were notified. The dealer was unable to provide a time for when the part would become available. The contact stated that the air bag and seat belt lights were both illuminated.
The contact owns a 2004 Jeep Liberty. The contact stated that while driving 55 mph and attempting to avoid striking a bear, the vehicle flipped over and crashed into a ditch. The air bags failed to deploy. The driver sustained lacerations to the head, which required three staples. The front passenger sustained a concussion and back injuries. A police report was filed of the incident and the vehicle was destroyed. The manufacturer was not notified. The failure mileage was 134,000. The VIN was unavailable.
My daughter was recently involved in a head on collision with a telephone pole upon making a turn at about 35mph. Thank god she is okay, but her car, a 2004 Jeep Liberty 4D 4X4 ltd was totaled. The airbags did not deploy in the accident and I wanted to report this failure.
The contact owns a 2004 Jeep Liberty. The contact stated that she received a recall notice for NHTSA campaign number 12V527000 (air bags) several months ago and the dealer stated that the parts were not available for repair. The manufacturer was notified. The contact had not experienced a failure. The VIN was not available.
The contact owns a 2004 Jeep Liberty. The contact stated that while stopped due to a traffic back-up on the ramp at the I-271/I-480 interchange, the vehicle was crashed into the rear by another vehicle (GMC SUV) driving approximately 48 mph. The air bags failed to deploy. The rear of the contact's vehicle instantly became engulfed in flames. The contact's mouth struck the steering wheel and his upper face was thrown into the windshield. The contact sustained injuries to the face, loss of his upper teeth, a fractured cheekbone and nose. The contact also sustained burns to the left hand, wrist, upper forehead, left eye and ear, right ankle and the left knee. The contact also sustained a concussion. He was transported to a local hospital for treatment. The manufacturer was not made aware of the failure. The vehicle was destroyed. The approximate failure mileage was 152,000. LH.....updated 10/30/13. Updated 11/5/2013
The airbags did not deploy during a car crash. I was involved in a accident 5 Dec 2012. I managed to avoid a bigger crash by swerving but my Jeep lost control when the tires on the passenger side blew out due to the impact of the crash and rolled into a fence. My front air bags never went off. Shouldn't they have" I've since found out there was a recall, but I did not own the car at the time. Do I have a claim"
A D V E R T I S E M E N T S
- Cleaton, KY, USA