This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
About a month ago I was coming up the mountain and it was hard to stere and it made me hit a gard rail on the other side of the road and then about a week ago I was going to town and I stopped at the store to get gas and turn it off and it would not start back so I don't no what is wrong
I was driving down hardy St in kcmo on my way home start heading clunking rattling noise then a pop and Jeep came to a sudden gault. Car in back me swirved into resident yard to avoid accident I put car in park then back in drive car engage forward but front wheels appears locked as if park brakes were on I did the same with reverse Jeep engage backward but couldn't move I was stuck in the middle of the street I put Jeep in neutral but front wheels remained locked and stayed locked even when towed off.
I had just gotten off the highway and took the wrong turn so in the middle of the street I tried to whip a uturn and when I turned my wheel to the left I heard a loud crack and my vehicle was unlevel so I asked my passenger to see if we had blown a tire and he said it looked fine but I got out and looked and saw that the whole entire wheel assembly fell off. I had brake fluid draining in the street and there was the piece (control arm) that was snapped in half leaving my car stuck and broken.
II own this vehicle since 2014 since than I being replace tires almost every year & replaced the suspension arm control, struts/shocks etc. & still have problems will I driving. Shakes & bounces too much I afraid to have an accident or hurts somebody. Specially went am on the open highway (freeways).
Manufacturers recall: My vehicle makes a serious vibration in the steering wheel and a loud humming noise when I drive down the road. It pulls to the right terribly and wears oot my tires constantly. It fish tales when I accelerate the gas petal and also when I take my foot off of the gas. It walks the road. And feels unstable when U reach 60mph. It feels very unsafe and does it's own thing when we are driving. It just goes all over the road.the results are the same whether it's being driven in the city or highway. Unpredictable my vehicle has been recalled by Chrysler U38 is the recall number and it's off the recall expansion of 12V-085
- Gilmer, TX, USA
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Driving on a city street, window regulator/lift on front passenger side broke for second time. Window suddenly drops completely down into door leaving passenger and interior of vehicle completely exposed to elements. Online search reveals common problem for a number of years for Jeep Liberty, with repairs being made by Jeep with same faulty part and being charged for repairs.
I drove for about an hour on a steep mountain road. Sometimes using the overdrive to go up steep grades. The cruise control would not work. I made it to town and was on the main road stopped in traffic. Suddenly, the rpms raced and the Jeep accelerated on its own. I had my foot on the brake, but had to put it in park to stop it, but not before it hit then truck in front of me. I was shaken up and checked the floor mat to make sure it was not touching the gas pedal. It was not.
All but one of my windows will roll up or down because of the window regulator. There are recalls on other years but not 2004 due to many compliments.they should have a recall on this and fix the issue. Thank you.
As the driver was making a left turn into the closest left turning lane and accelerated at approximately 15mph, the vehicle fishtailed and swerved as the driver attempted to brake. There were several attempts to correct the turn however the vehicle was unresponsive and continued to swerve. The driver had no control of the rear end of the vehicle, almost as if something had come undone. There was a collision with a tree and a street sign due to great amounts of swerving that resulted in the car running off the side of the road.
Driving under 10 mph lightly applied breaks vehicle went into a spin. This has occurred three times now over the last three weeks. Luckily was able to avoid accidents each time. First two occurrences were experienced by my daughter. I took the vehicle for a test drive to determine cause/issue and found that the vehicle is dangerously defective when breaking a low speeds. I ran the vehicle up to 10 mph I applied the breaks in a controlled area while going ~10 mph on a straight away. Without warning the vehicle went into a terrible spin doing a 360 3 times. Felt as vehicle was going to tip. When this occurred to my daughter she reported that one side of the vehicle lifted off the ground.
A previous owner has taken a drill to the odometer to put out the lights. Without fixing the dash, a buyer cannot see the mileage. When checked on carfax, this vehicle has over 200,000 miles and was sold without disclosing that information.
2004 Jeep Liberty. 3 failed window regulators/ motors. Many complaints for same issue on other years. Recalls issued but not for 2004 despite many complaints
Two concerns - the first being safety related. There is metal grinding noise when braking. All speeds - slow or fast, and in all "drives", two wheel or four wheel drive. No mechanics I have visited have been able to diagnose it. There are hundreds of other Jeep Liberty owners experiencing the same problem. I have spoken in person with several and read hundreds of complaints online of the same thing. Secondly, three of my windows have now failed to operate. Also a widespread Jeep Liberty issue with a piece in the lifting mechanism. The motors are operating just fine, but there is a piece inside the door that breaks and the windows fail to open or close thereafter. Sometimes, a lifting mechanism spring-looking piece grinds upwards into the cabin of the vehicle when the "broken" window mechanisms are accidentally activated. Also concerned these spring mechanisms could snap in the cabin and cause extreme harm.
I had to replace one of the motors for the back windows last year and now both of my front windows aren't working. This is costly and an inconvenience. Is there any help?
The window regulator clip has broken on the rear windows at least six times. There is a plastic clip that evidently gets brittle and breaks. This clip should have been made of a stronger material. This keeps happening on windows that we never even use. So, it is not from wear and tear. Jeep covered the cost six times, but will not cover it again. It is very expensive to fix.
My passenger side window has fallen down and it will cost about $400 to have it repaired. From my understanding this is caused by a defective window regulator. I have read that Chrysler used a cheap plastic clip in its assembly. This is the 2nd window this has happened to. In searching the internet there are thousands of people that have had this problem, most of the problems are in the 2004 model. Jeep really should do a recall on this problem. I only have 36,000 miles on this vehicle and these problems should be paid for by Jeep Chrysler. I was driving to the store the other day in pouring down rain when all of the sudden the window dropped down. I stopped my car and tried to pull it up, but if fell down too far. The inside of my car got very wet because of this and I had to return home. I then took it to my local repair shop. It is still there, so I have been without a car for 4 days. As I have said there are hundreds of complaints about this problem and Chrysler Jeep won't do a thing about it for their customers.
My 2004 Jeep Liberty was a recall which I took to Chrysler for to get repair for front and back suspension and repair and gasoline tank apparently when I got my vehicle back oil was leaking all over the engine I took my vehicle back 2 days ago to be told that the could not help me their was no oil leaking when I brought it in they refuse to assist me with the problem can you please help
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- Burnsville, NC, USA