This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Air conditioning stopped working and shortly after vehicle began making grounding noise. Smell of burning rubber/plastic coming from vehicle. A/C compressor needs to be replaced along with orifice tube. Mechanic says it is surprising I even made it home. Upon research, I find that this is a common issue with the 2004 Jeep Liberty.
There is a recall on this vehicle that causes fire when hit from behind. Jeep/Chrysler has approved this recall, and sent letters out five months ago. They still have not moved forward with fixing any Jeep.
The contact owns a 2004 Jeep Liberty. While driving approximately 10 mph, the driver of the vehicle noticed smoke from under the hood. After stopping the vehicle the contact noticed flames coming from under the engine. The fire department was called and a report was filed. The vehicle was not repaired. The vehicle was destroyed. The approximate failure mileage was 111,000.
The contact owns a 2004 Jeep Liberty 4X4. The contact stated that when filling the tank, the engine caught fire. The vehicle was inspected by a dealer that informed the contact that the protective caps to the valve started the fire. The vehicle had not been repaired. The failure mileage was approximately 122,000.
- San Antonio, TX, USA
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The contact owns a 2004 Jeep Liberty. The contact stated while driving at unknown speeds, the check engine light would illuminate and over time, the vehicle would overheat. The vehicle was taken to an independent repair facility where she was advised the water pump had failed. The mechanic replaced the water pump accordingly however, the failure continued to recur. The water pump was replaced two additional times due to the recurring failures. The failure mileage was 40,000 and the current mileage was 94,000.
My 2004 Jeep Liberty with 46,253 miles has blown a head gasket for no reason. The auto shop stated that the Jeep Liberty are all blowing head gaskets for no reason. I found out about it when I got an oil change and they told me I have anti freeze in my oil. I said what does that mean and they told me that I have a blown head gasket and that is how anti freeze is getting into the oil. The auto shop that fixed it charged me $1,395.34 to fix it and they told me that Jeep Liberty's have been blowing head gaskets. He already fixed a lot of Jeep Liberty's head gaskets. I asked him what would of happened if I didn't get an oil change and kept driving with the anti freeze in the oil. He told me that I would have blown the engine. He also stated that Jeep is looking into the problem and for me to keep the receipt in case they do have a recall on there head gaskets. I would like to file a complaint about Jeep Liberty's head gasket problems.
My 4 yr old son and I were driving down 199 at about 45 mph about 5:30 am July 13, 2009 when my 2004 Jeep Liberty just shut off, the engine and electric. I coasted over to the shoulder, I was unable to turn on my emergency lights, I was also unable to unlock the doors, so I reached over behind me and unlocked my sons door, and got out of the Jeep and went around to get my son out. I was a few feet behind my Jeep and I called my boyfriend to let him know we were stranded. While on the phone I noticed fire and sparks falling underneath the Jeep, I immediately called 911. While on the phone with the operator I heard a loud bang like a gunshot and looked and saw smoke and flames from under the hood, the 911 operator told me to run from the Jeep and get as far as I could, I looked back and the fire was huge. The firetruck and police came and put out the fire, everything from the front seat to the front bumper was melted. The whole inside was filled with soot and water, the windshield was broken. The fire marshal said not to even send it to a shop, it went straight to the junkyard. I have owned this car since brand new of May 2004, I bought it from haynes Jeep in richmond. The only thing that had ever been repaired was the starter, and the fire marshal inspected it and reassured me that the starter had nothing to do with the fire.after the fire I did look up recalls, there was one that caused under the hood fires, your campaign number for it is 04V337000, the engine and cooling July 2, 2004. I submitted this recall to the fire marshal and he believes it is the reason for the fire, and it also says so in his report. I contacted Chrysler/Jeep and they refuse to do anything, they will not even come and look at the Jeep. They say my VIN doesn't fall into this recall category. My Jeep was made just before the recall. They denied my claim stating that my warranty was over, and the upkeep was my responsibility. I couldn't have prevented the fire in any way.
The contact owns a 2004 Jeep Liberty. The contact stated that the vehicle exhibited a no-start condition. Upon further inspection she saw white smoke under the hood and the vehicle caught fire. The fire department extinguished the fire and concluded that it was caused by the fuel injector. The insurance company towed the vehicle. She was in the process of notifying the manufacturer. The current and failure mileages were 66,000.
We are having problems with the cooling and engine. Jeep has a recall on this problem for 2004 3.7V Jeep Liberty. Recall #04V337000 they are telling us that it doesn't not effect this Jeep, how could that be?
The contact owns a 2004 Jeep Liberty. The contact noticed that the engine warning light was illuminated on the instrument panel. He took the vehicle to the dealer and they stated that due to an engine fire under the hood, the wiring harness needed to be replaced. The manufacturer stated that his VIN was excluded from NHTSA campaign id number 04V337000 (engine and engine cooling). The repair would cost approximately $1,800. The vehicle has not been repaired. The failure and current mileages were 55,000.
The contact owns a 2004 Jeep Liberty. While idling, the vehicle skips as if it is not receiving enough fuel to the engine. The failure has been occurring since the vehicle was purchased. The engine light illuminated and has remained lit ever since. The vehicle has stalled once. The dealer diagnosed missing or skipping on the 5th cylinder and stated that the engine heads failed. The purchase date and powertrain were unknown. The current mileage was 70,000 and failure mileage was 60,000.
I have a 2004 Jeep Liberty and I have had this front end shaking when you get up to 40 plus mph and the front tires seems to drag. I have taken my car to a Chrysler dealer ship but the problem was not repaired but the flushed the radiator, changed the oil and charged me $372 and I have not found out what the problem is with this 2004 Jeep Liberty.
Replaced head gasket, had to have car towed on 9/4/07. Took until 10/1/07 to get my car repaired. My mechanic called for parts and were told they were back ordered. Well, when I picked vehicle up on 10/2/07 I was told the parts were being snatched up due to demand on the Jeep Liberty (mine's an '04) having problems with some of the head gaskets. My car only had 43,000 when I purchased used/new 6/1/07. When I put in shop it had 49,575 miles. My mechanic stated that the gasket should have been good for at least 100,000 miles.
1. vehicle would start, the next day I would try to start it and it wouldn't start. 2. had vehicle towed to dealership and was told vehicle has loss of steering control 3. nothing was done to correct problem because of warranty but there was a recall for the same problem on the exact vehicle back in Aug of 2005 for the same problem that the Jeep Liberty is having right now, there was over 800,000 recalls for this type of vehicle.
While driving 25 mph a gas odor penetrated through the vents. Driver was able to pull over to the shoulder. After pulling over consumer heard a loud noise coming from the hood. Then, vehicle caught on fire. The vehicle was totaled.
A D V E R T I S E M E N T S
- Woodstock, IL, USA