This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While driving to work my engine just quit as I was shifting from 4th to 5th gear. I coasted off to the side of the highway and saw smoke coming from under the hood. When I lifted the hood, there were flames shooting up from everywhere! the biggest flames were near the side of the battery, but not on the battery so I shut the hood and moved away from the vehicle. Within the 5 minutes it took the fire department to arrive, it was completely burned up, including the front panel inside the Jeep. Any part of the front of the vehicle that was not metal, was gone... burnt!! as of this time, it is still unknown to me what caused the fire but Chrysler sent an investigator out to view the vehicle and sent me a letter stating they would not be doing anything about it. I believe it was a wiring problem and have never had anyone work on any of the wiring since I purchased the Jeep in 2010. I have no invoices to show repairs( as vehicle is totaled beyond repair), insurance( it did not cover a non collision fire) or etc... just pictures and a fire report, if you want those.
August 1, 2015 the left rear passenger window dropped and the rear of the vehicle. In the same month my Jeep started to slightly fishtail as if driving in very strong/ high winds. Lastly on November 28, 2015 the passenger air bag sign is showing " passenger airbag off" when it was never a illuminated before.
My remote failed to lock or unlock the doors, and liftgate door. The doors had to be locked manually. The liftgate window would not close at all. Remote batteries were replaced. However, it still would not lock or unlock the doors and liftgate. When I pressed the unlock button on the remote, the emergency flashers came on.
The contact owns a 2004 Jeep Liberty. The contact stated that while parked, the doors would not lock with the remote or the key. The contact stated that the doors failed to lock from the interior of the vehicle. The vehicle was taken to a dealer where it was diagnosed that the BCM needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 80,870.
- Pacoima, CA, USA
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I was driving up the street heard something like a ran over something then Jeep cut off got out to see if I ran over something but nothing was there and Jeep would not start back up, what if I had been on the highway or busy traffic I could have been seriously hurt, which U am blessed that did not happen, the problem I have is Chrysler should notake anything that could cause you bodily harm. A computer should never go out that is dangerous. I had to have the Jeep towed to my home and then to a ship on two different times an one time back home from the shop because I did not have $900 to repair. So I'm stuck without having my Jeep repaired because I'm on a fixed income. Also having electrical problem where Chrysler did poor wiring., cigarette lighter keep going out, blinker and radio wiring is terrible and one of the front lights. Chrysler you got to do a better job, because I loved my Jeep, but very disappointed because I can't afford to have it repair.
On Tuesday, August 25, 2015, I was on my way to a workshop for my job on route 73 in berlin, New Jersey. I had stopped at a light. When the light turned green, I proceeded to go. The car stalled out all the lights on the dash board blinked on and off and the car shut completely off. Then white smoke came out from under the hood. So as I was sitting contemplating what to do next. I looked up and the driver in the car next to me started yelling that there was fire underneath the car. I immediately exited the car and crossed the street on a busy highway. When I reached the other side of the street. Pitch black smoke along with red flames billowed out from under the hood. Afire rescue truck arrive and immediately used a fire extinguisher to douse the fire. Then, the fire trucks and police came to follow up. The fireman lift the hood up and allowed me to view the damage. The battery along with other items on the engine was melted like candle wax. The car was towed away, however as the car was placed on the flatbed of the truck, my truck started smoking and flames were shooting from under the car. Car has been declared totaled. That was a very sad day for me.
Rear driver side passenger window literally fell into the door for no apparent reason. The window now has to be taped up continuously and the window falling down can be a hazard and dangerous of kids in the back. Not to mention this is a very large and common problem with this model. Jeep/Chrysler needs to recall this defect in workmanship and parts a to make sure the windows just don't fall down into the door. This is not a result of abuse just lousy parts and design and workmanship. Its dangerous and needs to be recalled. Google the problem and see how many thousands have complained. Then think about those that have not complained.
My headlights turned off for about 5-7 seconds before coming back on again. This happened while I was doing 55mph in a very dark area and made it very difficult to see the road as there were no other cars around. This was quite scary as I had my 6 month old daughter in the car with me. The following morning my headlights turned on and off again 2 times quickly in a row while I was on the freeway traveling at 70 mph. Again my daughter was with me on my way to daycare. This is very dangerous as I cannot see the road and it also appears as if I am flashing my lights at other drivers. Hopefully when I take my vehicle to the dealership this week it can be resolved but judging on the complaints here if I can't duplicate the problem they can't fix it. This is a completely random event that has happened a few times now and is becoming more frequent. It sounds like I'm not the only one having this problem.
The swing gate fails to open, the window will pop up but the gate will not release at all. The swing gate only allows for a keyless entry. Would this fall under recall no.D09? I have read that many other Jeep Liberty owners online experiencing the same issue, when I tried to researching for a fix. Periodically prior to this gate would pop up on dash display.there is concern that motor controlling this may malfunction and come open on it's own.
The contact owns a 2004 Jeep Liberty. The contact stated that while driving approximately 40 mph, the driver's side seat warmers burnt a hole in the seat and the contact's pants. Also the passenger's side seat warmer failed to shut off and stayed on continuously. The failure recurred multiple times. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 115,000.
I went to lock my doors after I came from the dealer and I noticed both my back doors do not lock. I believe this is a safety issue because the back doors do not lock when I am driving down the road and I have 1 year old that like to touch everything including door handles.
Simply rolled up my window then it stopped and window fell down. Took off the door panel to examine and the cable still moved but made a lot of noise and window didn't move. This is the second time I've had this issue. I replaced the rear passenger window regulator when I purchased the car and now that one is messed up also. The one that recently broke is the front right window. Also my head lamp is showing issue with not coming on and I've already tested the stirring column switch.
The contact owns a 2004 Jeep Liberty. The contact stated that while driving approximately 25 mph, the vehicle stalled without warning. There was smoke emitted under the hood, and sparks under the vehicle. The vehicle front end then became engulfed in flames. The fire department extinguished the fire. The vehicle was towed to the dealer who indicated that they could not diagnose the vehicle due to the damage. The vehicle had not been repaired. The manufacturer was notified of the failure. The approximate failure mileage was 130,000.
I have a Jeep Liberty (2004, 2wd, V6) and have a problem with the headlights turning off for a second and then back on for no apparent reason. When this happens the relay can be heard opening and closing. Unfortunately I have not been able to find an accurate electrical schematic (the one in the hayes book does not seem to agree with the wiring in the car). [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
The window motor regulators fail extremely often--on average, one fails every 6 months. This sometimes happens while driving, and the window crashes down into the door. It is extremely distracting to hear the window fall while you are driving, the sudden thud could distract the driver enough to cause a crash, and any children or pets in the car are not only exposed to the elements, but are at risk of falling out of the vehicle. Other times, the window falls while the car is parked and the car is open for the world to enter. I have spent thousands of dollars on window motor regulators for this vehicle. I purchased it used in February 2009, the first window motor regulator failed less than 90 days later and one has failed every 6 months since. Chrysler refuses to acknowledge my requests or rectify the situation, despite a dozen mechanics having told me that this is a known defect.
Headlights began turning themselves off and on while car was driving at night along highway. Audible clicking heard each time the lights would cycle off or on.
For over two years, my headlights have flickered. Several instances are rapid fire, a few have been for several seconds. A relay type sound will indicate that it is clicking off and on as well. No interior lights are effected. I do not drive my Jeep at night, if at all possible. If I do, I travel as close to a tractor trailer, as I can safely get. I will not drive the car out of town anymore. I reported the issue to my dealer's service department, who claimed they have never heard of the problem.
As I press the unlock button on my remote the door remains locked. I needed to have the door opened to change the taillights, but the door couldn't open so I took it to the dealer since I only owned the truck for a year.they said it would cost me about $200 to open the door and change the bulb, . because the door actuator was busted.I couldn't afford that because the bulb only cost me $5.99. I only wanted the door open to change the taillight myself.well I returned home only to tell my neighbor the problem, he took off the panel and un locked the door changed the bulb in 10 minutes and told me the problem is the plastic hinge not the actuator, he rigged a string so that I can unlock the door until I can find the part, but no one sells the part.it is a small latch that unlocks the door. Very simple. The best part is neighbor fixed it for now for free!!
A D V E R T I S E M E N T S
- Myrtle Beach, SC, USA