This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2004 Jeep Liberty. While driving 5 mph in snowy conditions, the vehicle was supposed to be in 4 wheel drive and began to skid. The vehicle failed to shift into 4 wheel drive, although the indicator was illuminated, which meant it was activated. The contact also heard a clunking sound. She took the vehicle to a repair shop and was informed that the link in the driveshaft failed, which caused the failure. The manufacturer informed her to send a receipt for the repair and they would consider reimbursement. The current mileage was 42,156 and failure mileage was approximately 42,150. Updated 3/5/09 * cn the water pump was replaced updated 03/13/09.
Transmission had long delay between reverse and drive. Eventually got worse and would not go into gear. Dealer said transmission needed to be replaced. Also transfer case broken and jammed, not allowing vehicle to move. Had Liberty into see dealer week prior to case failing. Dealer said nothing wrong after I stated to them the Liberty felt like it was stuck in 4 wheel drive. Cost was $ $4200 for replacement of trans and transfer case.
- Canton, MI, USA
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- Rector, PA, USA