This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
There is a constant problem with the rear calipers on the 2004 Jeep Liberty the have been replaced 3 times in the matter of 2 years. The dealer says they overheat and need to be replaced.
The contact owns a 2004 Jeep Liberty. While the vehicle was parked for 15 minutes with the emergency brake applied, it spontaneously rolled thirty feet and crashed into another vehicle. There were no occupants in the vehicle at the time. She is in the process of having the vehicle inspected to determine the cause of the failure. The contact has a copy of the police report and pictures of the failed incident. The failure and current mileages were 80,000.
1) I purchased a new 2004 Jeep Liberty the brakes continually squeak. 2) twice I have brought the Jeep back to the dealer for repairs. 3) they decline fixing the brakes, stating that it's condensation build-up. 4) I brought the Jeep to another brake specialist who said it's repairable by changing the brake pads from hard to soft brake pads. 5) my Jeep only has 15 thousand miles on it and is still under warranty.
Snow on ground, brakes failed to stop hit the garage, damaged the vehicle and garage. All 4 wheels did not attempt to stop. Like they were frozen. This is an update from Jan 22,2005. Had vehicle in dealership, they repaired the damage from the accident. Couldn't find anything wrong with the brakes. The weather was warmer when they checked it than when the problem occurred. Had problem again on Feb. 20th, this time the front brakes lock up on snow, but the rear do not stop. They keep turning as no brakes are applied. Had mechanic from where I work look at what the vehicle was doing, he suggested for me to take it back to the dealer, that there is definitely a problem. Took it to the dealer, they looked at it again, said there is no problem, that Jeep designed it that way. The rear brakes are not supposed to lock up in any condition, even in a panic stop on ice.(this vehicle does not have antilock brakes) that the brake system will allow the front brakes to lock up, but the rear not. That the rear brakes (disc) are considerable smaller than the front so they won't have the power to stop the vehicle. It's the way Jeep designed it, to supposedly compensate for not having antilock brakes. This makes the vehicle very difficult to stop on snow and ice. When trying to stop at 25 mph I slid more than 50ft right through an intersection. It was a good thing the other vehicle did stop. This vehicle is supposed to be an all weather vehicle, but the way that this one stops on snow, it is unsafe to drive in winter.
Lots of snow on ground, freezing weather. Pulled vehicle out of driveway to clear snow from drive. Parked the vehicle on the edge of the road at the end of my driveway. After I had cleared a spot for the Jeep Liberty, my wife moved it back in the drive. She didn't stop until the vehicle collided with the garage. I saw the brake lights on, but it didn't stop. I questioned her to what happened, she said the brakes didn't work. I tested it myself by backing away from the garage and found out that she was correct. The brakes didn't work. It had a firm pedal, but the brakes did not apply. Like almost if they were frozen. Being a mechanic for almost 40 years, I never experienced anything like it. I talked to the salesperson whom I purchased it from, he informed me that he no longer works for the dealer and just park it in a warm garage that would take care of it. I talked to the service department of the dealer and they said that they never heard of it and for me to drive it to them to check it out. If it don't stop in a 30 foot driveway, I certainly wont drive it down a busy road to the dealer. They said that I have to bring it in. What a crock. Its unsafe. I am as of now trying to contact the sales manager of the dealership to see if he will give me some help. My wife refuses to ride in this vehicle until we are certain that the brake problem will be taken care of properly. The vehicle has only 3,350 miles on it and is only 3 1/2 months old. There was no ice on the driveway I had cleared the snow off onto the bare cement. So that was not an issue.
- Grand Haven, MI, USA
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Twice in the past two months vehicle did a 360 degree turn after the brakes were applied. One occurrence was on wet road surface, and the other incident occurred on dry road surface. An accident investigator ruled out the ABS brakes being as the cause. An accident occurred on the wet surface with the vehicle colliding into barrier.
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- Berwyn, IL, USA