This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
It has been many months since I received a recall which was supposed to be remedied by installing a hitch. (gas tank is at risk of rupture) my dealer [xxx] in summit, NJ claims that Chrysler has not sent the part. I have inquired several times and I get the same story. I realize it is an old car however I am getting the impression that the longer Chrysler keeps stalling making repairs the less of these cars there will be to repair! since this is so dangerous I think they ought to be encouraged more strongly to do the right thing. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
The contact owns a 2004 Jeep Liberty. The contact received notification of NHTSA campaign number: 13V252000 (fuel system, gasoline, structure); however, the part needed for the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
2004 Jeep Liberty. Consumer writes in regards to the fuel tank leakage recall notice issues. The consumer stated he waited for weeks, only to be told by the dealer, the parts were not available. Fearing for her safety, she took care of the problem by having a trailer hitch installed which would protect the gas tank. The consumer is seeking reimbursement. Recall # 13V252000.
2004 Jeep Liberty. Consumer writes in regards to the rear structure reinforcement recall notice issues. The consumer was informed the parts were not available. The consumer referenced recall # 13V252000.
The contact owns a 2004 Jeep Liberty. The contact received notification of NHTSA campaign number: 13V252000 (fuel system, gasoline, structure) however, the part was not available to perform the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure. Updated 9/4/14
- Southpark , PA, USA
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The contact owns a 2004 Jeep Liberty. The contact received a recall notice for NHTSA campaign number: 13V252000 (fuel system, gasoline, structure); however, the part for the repair was unavailable. The manufacturer was not notified. The contact had not experienced a failure.
The contact owns a 2004 Jeep Liberty. The contact received a recall notification for NHTSA campaign id number: 13V25200 (fuel system, gasoline, structure) and stated that the part needed was unavailable to repair the vehicle. The dealer was unable to advise when the part would become available. The manufacturer was notified of the problem. The contact had not experienced a failure.
The contact owns a 2004 Jeep Liberty. The contact received a recall notice for NHTSA campaign id number: 13V252000 (fuel system, gasoline, structure) and stated that the part needed was unavailable to perform the repair. The manufacturer was made aware of the issue. The contact had not experienced the failure.
The contact owns a 2004 Jeep Liberty. The contact received notification for NHTSA campaign id number: 13V252000 (fuel system, gasoline, structure). The contact stated that the repair exceeded a reasonable amount of time. The dealer stated that the part was not available. The contact did not experience a failure. The manufacturer was made aware of the issue.
The contact owns a 2004 Jeep Liberty. The contact received a recall notice for NHTSA campaign number: 13V252000 (fuel system, gasoline, structure); however, the parts were unavailable for the repair. The manufacturer was notified. The contact had not experienced a failure.
2004 Jeep Liberty. Consumer writes in regards to the rear structure reinforcement recall notice. The consumer received the recall notice, four months ago. However, he was informed the part was not available.
The contact owns a 2004 Jeep Liberty. The contact stated that she received a recall notification letter for NHTSA campaign id number: 13V252000 (fuel system, gasoline, structure). The contact stated that the recall repairs had exceeded a reasonable amount of time. The contact stated that there were no parts available. The contact had not experienced a failure.
The contact owns a 2004 Jeep Liberty. The contact received a recall notice for NHTSA campaign number: 13V252000 (fuel system, gasoline, structure). The part to perform the recall repair was unavailable. The manufacturer was notified. The contact had not experienced a failure.
The contact owns a 2004 Jeep Liberty. The contact received a recall notice for NHTSA campaign number 13V25200 (fuel system, gasoline, structure) but the part for the repair was unavailable. The manufacturer was notified. The vehicle had not experienced a failure.
2004 Jeep Liberty involved in recall N46/NHTSA 13V-252 ( fuel system, structure). Received written notification from Chrysler that vehicle would be repaired by dealer when parts were available. This was months ago and monthly calls to dealer and still no part available. This has surpassed the reasonable amount of time for repair.
The contact owns a 2004 Jeep Liberty. The contact received a recall notification of NHTSA campaign id number: 13V252000 (fuel system, gasoline, structure) and stated that the part needed to perform the repair was unavailable. The dealer was unable to provide an expected date for the part to become available. The manufacturer was not notified of the problem. The contact had not experienced a failure.
The contact owns a 2004 Jeep Liberty. The contact attempted to have the vehicle repaired under NHTSA campaign number: 13V252000 (fuel system, gasoline, structure) but was informed that the parts were not available. The contact stated that since the failure was reported in June of 2013, there should be a remedy available before may of 2014. The contact stated that the manufacturer had exceeded a reasonable time for repair. There are no failures at this time. Updated 8/11/14 updated 08/19/14
The contact owns a 2004 Jeep Liberty. The contact received a recall notification for NHTSA campaign id number 13V252000 ( fuel system, gasoline, structure) and stated that the part needed to perform the repair was unavailable. The dealer was unable to provide an expected date for the remedy part to become available. The manufacturer was not notified of the problem. The contact had not experienced a failure. Updated 07/16/14
The contact owns a 2004 Jeep Liberty. The contact received NHTSA recall campaign number 13V252000 (fuel system, gasoline, structure). The contact stated that the repair was not taken care of in a reasonable amount of time. The dealer indicated that the parts were not available. The manufacturer was not notified that the dealer did not have the parts. There were no failures at this time.
The contact owns a 2004 Jeep Liberty. The contact stated that he attempted to have his vehicle repaired under NHTSA campaign number: 13V252000 (fuel system, gasoline, structure) but was informed that the parts were not available. The contact felt that since the failure was reported in June of 2013, there should have been a remedy available before may of 2014. The contact stated that the manufacturer had exceeded a reasonable time for repair. The contact had not experienced a failure. Updated 07/28/14 MA the consumer was informed the pars were not available. Updated 07/29/14
A D V E R T I S E M E N T S
- Springfield, NJ, USA