This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Rear driver's side window fell into door. Could not get it back up. Window is now held in by zip ties. 6/23/2012 front passenger power door lock stopped working. Purchased vehicle used in June 2007, rear passenger power door lock not working at that time. Occaisionally vehicle will stall and restart while driving.
The contact owns a 2004 Jeep Liberty. The contact stated that door lock system was inoperable, which prohibited the door locks from locking. A manufacturer and dealer made the contact aware of the NHTSA campaign id number: 04V111000 (latches/locks/linkages:doors:latch) recall, but the VIN was not included. The vehicle was not repaired. The failure mileage was 140,000 and the current mileage was 145,000.
The contact owns a 2004 Jeep Liberty. The contact stated that the three doors latches, excluding the driver side door, no longer worked. The contact could not lock them manually or with the remote. The vehicle was taken to an authorized dealership where the contact was informed that the latches needed to be replaced. She was also informed that her vehicle was not included in recall 04V111000 (latches/locks/linkages:doors:latch). The vehicle had not been repaired at the time of the complaint. The contact had not spoken with the manufacturer at the time of the complaint. The current mileage was 67,455. The failure mileage was approximately 40,000. Updated 09/27/10 updated 10/01/10
The contact owns a 2004 Jeep Liberty. The contact noticed that the front passenger side door and both rear doors were unlocked. The switch was stuck in the unlocked position and could not be locked by remote or manually. The vehicle was taken to an independent mechanic who stated that there was a related recall. The manufacturer and an authorized dealer were notified and informed the contact his vehicle was not included in NHTSA recall campaign id number 04V111000, latches, locks, linkages, doors latch. The vehicle was not repaired. The failure and current mileages were 34,262.
The contact owns a 2004 Jeep Liberty. The remote key would not lock or unlock the doors. The contact stated that the rear passenger side door lock failed completely. The other doors were able to be manually locked and unlocked. The dealer stated that the solenoids for each door needed to be replaced. The manufacturer stated that the VIN was not included in NHTSA campaign id number 04V111000 (latches/locks/linkages:doors:latch). The current and failure mileages were 23,000.
- Elsegundo , CA, USA
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The contact owns a 2004 Jeep Liberty. The contact stated that the front and rear passenger doors refused to lock, regardless of manual and remote attempts. The dealer stated that the door locks failed, however, the vehicle was not included in NHTSA campaign id number 04V111000 (latches/locks/linkages:doors:latch). The current mileage was 99,000 and failure mileage was 50,000. Updated 07/29/08. Updated 08/06/08
Passenger side locks inoperable. When clicking remote keyless entry door locks would lock and unlock continuously for up to ten seconds. I feel this eventually led to the lock motor burning out.
A D V E R T I S E M E N T S
- Somerset, NJ, USA