I have two issues. The first being that I received the recall notice for the lower ball joints on my 2003 Jeep Liberty. I contacted the dealer on Nov. 16, 2006 and was asked for my name, number, and address. The man told me that the parts were not in stock and had to be ordered which may take 4-5 weeks. He said they would contact me as soon as the part came in. It has been two months and I have yet to be contacted. Recalls are supposed to be done in a timely manner. Is this "shortage" of parts really the problem or it my local dealer. My second issue is that of the floor shifter. The last two times I drove my Jeep, it refused to go into park or 1st gear. I tried pressing harder on the button on the underside of the shifter, turning my vehicle off, and giving it force. The first time I ended up driving to my local mechanic who couldn't get it into park at first either, after giving it some force it went in, however he seemed to ignore the fact that it was a problem with the vehicle and told me to "make sure I press the button in when trying to put it into park." It happened the following day when I was parking in front of my home. I struggled for 15 minutes, then drove around the block and tried again. I went into park although not smoothly. I will be contacting the dealer tomorrow. I was wondering if anyone else had this issue and would it be covered under any warranty. I have had nothing but negative experiences with dealers, therefore I am dreading having to take my Jeep and pay for a "defect". please if you have any information on these issues, let me know. Thank you for your time.

- Jeannette, PA, USA

My six-year-old climbed into the front seat of my 2003 Jeep Liberty and without the key or stepping on the brake pedal moved the transmission selector from park to some other gear causing it to roll down a driveway where people were. With great fortune, no one was struck or injured but when the car silently rolled away the results could have been catastrophic. This problem was repeatable. Without the key turned forward, the transmission can be moved from park without stepping on the brake. With the key forward, it functions properly. Jeep reported no recalls and was willing to fix under warranty.

- Minnetonka, MN, USA