This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I received the recall letter in the mail regarding the ball joints and I took my car to lynch Chrysler in Chicago for repairs back in 2003 or 2004. I thought that took care of the problem, but in November of 2007 I was parking my Jeep Liberty and when I cut the wheel the wheel just fell off. I didn't have an accident or injuries, but I did have to report the incident to my insurance company because the damages to my car were over $1,700.
NHTSA recall campaign 03V460000, after taking the vehicle to the dealer for a recall repairs consumer received a call from the dealer stating that there would be a cost of $3,300, to make repairs on the lower ball joint. Dealer contact: Richard gordon. Vehicle was taken to dealer for lower ball joint recall repairs, however dealer found axle and bearings were frozen and needed to be replaced. Dealer did not honor recall and wanted to charge consumer $3,300 for repairs.
- Farmington, NY, USA
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- Chicago, IL, USA