This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My Jeep Liberty was broadsided (left side) by a vehicle that ran a red light. My vehicle was stopped at the time of the colision, the other vehile was traveling at 45-50 mph. The point of imact was the driver's door and front fender. The left front tire/wheel/spindle was torn off the vehile upon impact. The side air bags did not deploy, fortunately no one was injuried as a result of this failure. DaimlerChrysler was contacted and did investigate the incident. The letter summarizing their investigation stated the following: "our test confirm that the air bag restraint system in your vehile is operating as designed and functioned normally for the conditions to which it was exposed. The air bag did not deploy because the vehicle never reached the level of deceleration required to activate deployment." I have made repeated attempts to contact daimierchrysler to explain this statement but have been unsuccessful. The vehilcle was totalled and has been turned over to the insurance company.
- Chesterfield, VA, USA
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- Chesterfield, VA, USA