This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
2003 Jeep Liberty. Consumer writes in regards to vehicle airbag and seat belt issues at dealership. The consumer stated the dealer did not want to give him an appointment, because they needed authorization.
Takata recall. The contact owns a 2003 Jeep Liberty. The contact received notification of NHTSA campaign number: 15V673000 (air bags); however, the parts to do the recall repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. The contact owns a 2003 Jeep Liberty. The dealer indicated that the vehicle was repaired according to NHTSA campaign number: 06V288000 (suspension) on August 1, 2016; however, the remedy did not prevent the failure. Years later, while turning right into a parking lot, the lower ball joint fractured on the driver side. The vehicle was towed to the contact's residence. The dealer and the manufacturer were notified of the failure. The contact was informed by the manufacturer to take the vehicle to the dealer for repairs where it was diagnosed that the driver side ball joint fractured and damaged the axle and the front driver side tire. The manufacturer refused to cover the repair. The contact was also unable to determine when the parts would become available to receive the repairs for NHTSA campaign numbers: 15V673000 (air bags and 13V252000 (fuel system, gasoline, structure). The vehicle was still at the dealer. The approximate failure mileage was 180,000. Parts distribution disconnect.
The contact owns a 2003 Jeep Liberty. The contact stated that the air bag warning light illuminated. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA campaign number: 15V046000 (air bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was aware of the issue. The failure mileage was approximately 150,000. Parts distribution disconnect.
Takata recall. The contact owns a 2003 Jeep Liberty. The contact stated that while driving at 25 mph, the driver side air bag deployed inadvertently. As a result, the contact sustained burns and contusions on her arms which required medical attention. An incident report was filed. In addition, the contact mentioned that the vehicle was previously repaired under NHTSA campaign number: 15V673000 (air bags). The vehicle was not taken to a dealer. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was 150,000.
- Hialeah Garden, FL, USA
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The contact owns a 2003 Jeep Liberty. The contact stated that while driving at 20 mph, the air bag warning light illuminated and the driver side air bag deployed inadvertently. The contact mentioned that a white substance and metal fragments emitted from the air bag. No injuries were sustained. The vehicle was towed to the contacts residence. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA campaign number: 15V046000 (air bags) but was unable to obtain the part for the recall repair. The manufacturer was notified of the failure. The failure mileage was unknown. Parts distribution disconnect.
The contact owned a 2003 Jeep Liberty. While driving approximately 25 mph in snowy weather, the vehicle failed to stop when the brake pedal was depressed. The vehicle crashed into a bridge abutment. The frontal air bags did not deploy. The contact suffered a concussion and chest bruises that required medical attention. The contact was treated and released. A police report was filed. The vehicle was destroyed and towed. The manufacturer was not notified of the failure. The approximate failure mileage was 168,993.
2003 Jeep Liberty. Consumer writes in regards to fuel tank leakage and airbag inadvertent deployment recall work not complete. The dealer informed the consumer both recall were complete. However, the consumer discovered from another website, the recalls were listed as incomplete. The service advisor at the dealer stated on the fuel recall was done and it only required an inspection. It was later discovered, none of the repairs were done.
"takata recall I also have been experiencing ball joint breakage and need to know has there been a recall on my vehicle because it has happen to me as of today. Please get back to me and I will continue to research myself. I was backing up into a parking spot when the right lower ball joints broke away.
Takata recall lewis Chrysler/Jeep of fayetteville, Arkansas returned the Jeep to me with no receipt and said the work was done. The Jeep was scheduled at 9am on Feb.23.. at 12:30pm they called and said it had not been started yet. At 1:30 they called saying it was done. The gave me the key and that was it. I went home and looked at my Toyota receipt for a similar recall. It was very detailed. I returned the next morning and asked for a receipt. They gave me one with no details. I showed the Toyota receipt and asked for the same information. First they said that Chrysler/Jeep never gives detailed receipts. After I insisted, 10 minutes passed while they were back in the office. They came out and said the work had not been done because a special part was needed that they did not have. They had sent me home thinking the work had been completed. If I had not returned for the receipt I would have never known the difference. Then and only then did the manager apologize and tried to blame the technician for not telling him. It was suspicious from the start, with no receipt issued and going from not even in the garage yet to being done in under an hour.
The contact owns a 2003 Jeep Liberty. The contact received a notification of NHTSA campaign number: 15V673000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not yet available. Updated 04/13/16 updated 06/06/18
The contact owns a 2003 Jeep Liberty. The contact received notification of NHTSA campaign number: 15V046000 (air bags); however, the part to do to the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The VIN was unknown. The contact had not experienced a failure.
The contact owns a 2003 Jeep Liberty. The contact received notification of NHTSA campaign number: 15V046000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The contact had not experienced a failure. The VIN tool confirms parts not available.
This is a complaint about fca's recall implementation. Fca simply does not get parts out to dealers to get the repairs done. I have been wanting to get the recall work completed on the car but the dealers do not have any parts to do the repairs. All the notices do not matter if the manufacturers do not get parts out to complete repairs. Fine them if they don't get parts out to do the repairs!!!!
The contact owns a 2003 Jeep Liberty. The contact received a recall notification of NHTSA campaign number: 15V046000 (air bags); however, the part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2003 Jeep Liberty. The contact received notification of NHTSA campaign numbers: 15V046000 (air bags), 13V252000 (fuel system, gasoline, structure), and 06V288000 (suspension); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The VIN was invalid. The contact had not experienced a failure.
The contact owns a 2003 Jeep Liberty. The contact received notification of NHTSA campaign number: 15V046000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified. The VIN was invalid. The contact had not experienced a failure. Parts distribution disconnect. Updated 04/19/16 updated 07/25/16. Updated 11/1/2017
Takata recall. The contact owns a 2003 Jeep Liberty. The contact received notification of NHTSA campaign number: 15V046000 (air bags); however, the parts to do the recall repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
I have a few issues and questions. I purchased my Jeep thru navy exchange sales in 2003, new. I lived in singapore 2007-2013, all recalls posted for these years were not performed on my vehicle as the car was in storage and no one drove it. How can I get these previous years recalls completed for my 2003 Liberty Jeep? I currently have a outstanding recall from Nov 2015 that was reviewed by the Jeep dealer southern Jeep, located on military highway and I have yet to receive any feedback wrt the status of the repair, evaluation etc... my rear window defrost mechanism is inoperable; it has been repair about 5 times by Jeep dealers, it was a recall a few years back and guess what, it still doesn't work and the wire is just hanging there in a non-working status. Help! I'm a loyal Jeep owner, I have (2), this may change....? pls advise[xxx] 'information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).'
A D V E R T I S E M E N T S
- Isabela, PR, USA