This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Air bag light come on while driving then goes off then comes on again at random. Sometimes 2 or 3 times a day.. nothing for about a month then back on all over again then off, ,,, while driving on highway. Has begun to do it more often... I am afraid the airbag will deploy for no reason while driving and cause me to be involved in an accident.
I was injured from unexpected airbag deployment Jeep Liberty 2003. Happened to me yesterday, April 16, 2012. Thank god I was driving slowly away from my driveway. I heard a beep, look at the dashboard and saw the airbag light on. My reaction was to put my foot on the break, to lean back and my instinct made me to lift my left arm to cover my face. Boom!!! - loud explosion, pain in my arm and covered with a cloud of powder/dust. It took me a couple of seconds to realize what happened. The drivers airbag exploded without any reason at all. Seatbelt locked. I turned back to see if my 8 year old son was ok. Disoriented, confused, eyes wide open, but ok. Just thinking the tragedy it could have been 1 minute later on the highway, definitely a bad accident and many lives compromised. Added 1 injured per consumer interview.pco
The contact owns a 2003 Jeep Liberty. The contact stated that while driving 65 mph, the front driver's air bag deployed. The front driver's seat belt also seized and could not be loosened. There was no crash and no warning prior to the failure. The contact merged onto the shoulder for a couple of minutes and then the vehicle was safely driven home. The dealer was notified and stated that there were no recalls addressing the failure. The manufacturer was also notified and stated that there were no recalls on the air bag. The vehicle was not repaired. The failure mileage was 175,000.
The contact owns a 2003 Jeep Liberty sport. While driving 35 mph, the contact was involved in a head-on crash where the air bags failed to deploy. The vehicle was destroyed. The driver sustained neck and back injuries. The manufacturer was made aware of the failure. The failure mileage was 105,000.
In my driveway, I started the ignition, then paused to finish texting. With the engine running, still in park, the passenger airbag suddenly deployed. I had enough time to cover my face with my arms before the driver side airbag deployed. I have a minor burn on my forearm, and my ears are still ringing, but was otherwise unharmed. This incident could have been much worse since I was on my way to pick up my small children.
Airbag deployed for no reason when driving on freeways having speed of 65 mph, very dangerous, can not see road in front of, because inflated airbag and kind of dust and smoke from airbag, traffic was heavy, but personal alertness made it at curbside, was lucky to avoid dangerous accident.
My girlfriend just exited off of jtb in jacksonville beach, fl onto marsh landing parkway and came to a normal stop in traffic (not abrupt or sudden in any way). As sitting, chime went off as if the gas was low. Looked at dash and saw that gas was not empty and that air bag light was on. At that moment, the passenger air bag deployed and immediately after, the driver air bag deployed. She was able to pull into an office complex and stop, very destraught and upset over what had happened. A couple people saw what had happened and stopped. There was also a cop that saw what was going on and pulled over. She suffered minor physical injuries, but her car is sitting at my home undrivable. (this happened about a quarter of a mile from home, so I drove it home). I have filed an investigation with Jeep and am awaiting their call. She did not hit anything-anyone and nothing-no one hit her. She has had a Jeep dealership do any work on it anytime it needs it. All recalls have been followed. She was the only person in the car at the time.
When I was driving to my house in puente nuevo county, san sebastian, puerto rico, the front driver airbag explode without collision. I made a police report num. [xxx]. information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
Had a car fail to stop at a cross road stop sign and I hit her (tbone) style lots of front end damage to my Liberty. My air bags didn't deploy. I hit the stealing wheel and broke my sternum.
This vehicle now has 67000 miles on it. The air bag light intermittently came on at 63000 when hitting small pot holes in the road, then it finally came on and stayed on. I took this vehicle to the dealer and they told me that both modules failed that are in the driver and passager seat, and it would cost me $557.31 to have it fixed. I called chysler about this for some help with the cost to have it repaired, but they said no, I should maybe call you and file a complaint, so I am asking you to intervene with chysler on my behalf. According to the internet at bailey car.com/recalls, NHTSA said there have been injuries from the unexpected front bag deployments. I was lucky that I had my airbag light problem checked before the airbags unexpectedly deployed. Because there are several consumers like me out there that are unknowingly subject to serious injuries, I feel that you should request that Jeep recall all the 2002 and 2003 Liberty Jeep for this malfunction.
My husband was taking his son back to his mothers house running about 55mph when a large buck came out in front of them. The hood and grill was smashed in with the radiator against the motor. It was still drivable but wasn't able to hold water to keep from overheating. There was no airbags deployed upon impact. The insurance says it must be a large accident for the airbags to deploy. The Jeep is not totaled because the agent said he was trying not to total it out since we were so close to having it paid off. I don't understand why the airbags wouldn't deploy on such a hard impact. You can see the skid marks for about 20 feet. There is deer hair stuck into the hood of the Jeep. I have been in a couple accidents before and they weren't as serious as this but the airbags did deploy. There needs to be something done for the airbags to deploy upon impact.
The contact owns a 2003 Jeep Liberty. While driving approximately 30 mph, the driver and passenger side frontal air bags deployed inadvertently. The vehicle was taken to the dealer for diagnostics where the technicians stated the manufacturer would have to authorize the repairs for them to inspect and diagnose the vehicle. The vehicle was not repaired. The approximate failure mileage was 117,188. Updated 1/20/11 consumer sent in updated address. Updated 02/01/12
The contact owns a 2003 Jeep Liberty. The contact was accelerating from a complete stop at 5 mph when the air bag warning light illuminated. Suddenly, the air bags deployed erroneously and burned the contact on the arms and body. The vehicle was able to be driven to the contacts home. The manufacturer was notified and a claim was filed. The contact was advised that a representative would respond to her call at a later date. The vehicle was not repaired. The failure mileage was 151,112.
The contact owns a 2003 Jeep Liberty. In December of 2006, while driving 55 mph, the steering wheel began to shake uncontrollably. The contact was unable to immediately stop the vehicle. There was snow on the ground at the time of the failure. The mechanic was unable to duplicate the failure. Most recently, while driving 35 mph, the steering wheel began to shake uncontrollably and the vehicle rolled over and crashed into a ditch. Three passengers were injured and the vehicle was destroyed. A police report was filed. On both occasions, the air bags failed to deploy. The contact informed the insurance company that there was something wrong with the steering wheel, however, they were unable to determine the cause of the crash. The vehicle was towed. The current mileage was 94,000 and failure mileage was 87,000.
- the contact stated that while driving a 2003 Jeep Liberty at 50 mph she hit a patch of ice. The vehicle slid across the ice and into a ditch and struck a utility pole. The contact stated that upon impact the air bags did not deploy. When she took vehicle to the dealership, they found that the failure was caused by a faulty air bag switch.
- the contact had a 2003 Jeep Liberty with an odometer reading of 58000 miles. The contact was driving at 30 mph under cold but dry conditions he lost control of the vehicle and went into a ditch. Upon impact the air bag did not deploy. On 12-12-06 contact received recall 03V460000 for lower ball joints. The police report for the crash was available. The contact felt that the vehicle's design and ball joint failure were the reasons for the crash. Updated 2/6/2007 - the consumer injured his right hand and left leg.
Ball joint failure three times. Emergency brake on five speed never has worked properly. Replace engine at 70,000. Now the card end joint for the four-wheel drive is not working correctly. My biggest complaint is the ball joint failure for the third time. This issue also causes chain reactions in the tires I have had three sets of tires wear uneven and I wrote the company the first time to complain and got no response. I use my Jeep to make my income and do not trust it any more. I do not recommend this vehicle to any one and will not pass it on to any family member.
A D V E R T I S E M E N T S
- Republic , MO, USA