This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
In January 2013, I received a recall notice regarding the air bag system occupant restraint control module. I called the dealer in boise, id on July 13, 2013, and they said the parts weren't available to repair the problem so they took my name & number and said they'd call when the parts were available. I called again on July 10, 2013 and the parts are still not available and they don't have any idea when they will be. If this problem was urgent enough to send out a recall notice in January, why is it that in July they still can't fix the problem and, in fact, don't have any available parts to do so" if the airbag goes off while I'm driving 50+ mph, I can only guess at what injuries will be sustained by any passengers in the vehicle at the time. What can be done about this problem"
I was driving 60 mph down sh 75 when the air bag light came on. A few seconds later the air bag deployed. It hit me in the chest and startled me. I had burns on my arms and it ripped a fingernail back. I thought I broke my thumb, the impact was so hard. Thankfully, I was able to keep my Jeep on the road. The driver side air bag is the only one that deployed and now the seat belt does not work properly either.
The contact owns a 2003 Jeep Liberty. The contact stated while driving 35 mph the air bag light illuminated and seconds later the passenger side air bag deployed. The vehicle was driven to her home and parked. The next morning when the vehicle was started, the drivers side air bag deployed. The driver suffered a burn on his thumb. The contact received a recall notice for NHTSA campaign number: 12V527000 (air bags) eight months prior to the failures but the dealer had repeatedly informed her the parts were unavailable. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure and current mileage was 53,500.
The contact owns 2003 Jeep Liberty. The contact stated that while the vehicle was parked, the driver's side air bag erroneously deployed. The contact suffered injuries to the left hand, face, and chest. The contact was taken to the hospital. The contact called the manufacturer who filed a complaint and sent a specialist to inspect the vehicle. The manufacturer stated the occupant restraint control module caused the air bag to deploy. The vehicle was not repaired. The failure mileage was 110,000.
The occupant restraint control (orc) module has a chance of experiencing an electrical overstress condition. Part has not been shipped to my dealer as of 7/29/2013. M35/NHTSA 12V-527 notified close to 6 months ago.
- Livingston, NJ, USA
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The airbag control module recall was publicized in November of 2012 (safety recall M35/NHTSA 12V-527). As of today, 7/23/2013, the dealer still has not received the corrective parts. An 8 month delay in correcting a defect that has the potential to cause injury or death goes beyond negligence.
The air bag sensor went off and the air bag light came on. The light stays on until I turn the car off. When I start the car again, within 5 minutes or less the alarm goes off and the light comes on. I am afraid it will deploy.
The contact owns a 2003 Jeep Liberty. The contact referenced NHTSA campaign id number 12V527000 (air bags) and stated that the dealer advised that the remedy part was no longer being manufactured. The contact left several messages with the manufacturer in regard to the recall but they failed to respond. The contact had not experienced a failure. Updated 08/27/13
2003 Jeep Liberty. Consumer writes in regards to air bag system occupant restraint control module recall notice. The consumer stated he received a recall notice, last September. However, as of June 25, 2013. The recall has not been resolved.
A recall was issued for defective airbags that could cause the airbags to deploy without warning. The case number is 12V527000 this was issued almost 8 months ago and still the part to fix the problem is not available. This needs to be looked into. This is ridiculous. It should not take this long for an automobile company that manufactures parts to produce these parts.
June 26,2013 I heard a beep from dash thinking it was letting me know I am low on wash fluid though I noticed my air bag light was on.a minute later while driving it went off, as of today it turns on for a min than back off. I received a recall letter about the airbag issues. I called the dealership and asked about it again, I got a response that they are waiting for replacement parts to come in, this been months ago.
On June 27 2013, my family and I were going to dinner approximately 6pm. We were about 1.5 miles from home heading West on ok state hwy 51 (approximately 5 miles East of wagoner, ok) as I got to approximately 60 mph the dashboard airbag warning light flashed and dinged twice then the airbag deployed. I maintained control of the vehicle and only suffered an abrasion and bruise on the underside of my right forearm from the bag deployment. I immediately came home and contacted the Chrysler recall hotline number and have been assigned a case number and I was notified today (7/1/2013) that an investigator will be in contact with me within 24 hrs.
In November 2012 I received a safety recall, M35/NHTSA 12V-527. States that there is a possibility of the airbags deploying. At the time of the notification Chrysler stated that the parts required to do the repair were not available and when they were there would be a follow up recall notice. It has been over 6 months and I have still not heard anything more from them.
The contact owns a 2003 Jeep Liberty. The contact stated that NHTSA campaign number 12V527000 (air bags) had exceeded a reasonable time for repair. The recall letter was received this year in January; however, there are no failures at this time. The manufacturer stated they did not know when the part would be available. The approximate failure mileage was 95,000. The current mileage was 106,000. Updated 09-18-13
I received a recall notice for the airbag system occupant restraint control module M35/NHTSA 12V-527. I immediately called the dealership and got my name on the list, they said I was 3rd in line. It has been months now and no word on when they will get the parts. In the mean time there has been another recall regarding the gas tank. Really don't want to drive the vehicle but have no choice. Please try to get any answer to ease my mind.
The contact owns a 2003 Jeep Liberty. The contact stated the NHTSA campaign number 12V527000 (air bags) letter was received several months ago and the repair had exceeded a reasonable time for repair. The contact did not experience the air bag failure but was concerned the air bag might deploy. The manufacturer advised that the part was not available for repair. The current mileage was 100,000.
The contact owns a 2003 Jeep Liberty. The contact stated there was a recall associated with NHTSA campaign id number 12V5270000 (air bags); however, the part was unavailable. The contact stated the dealer was unable to provide an expected date for the part to be available. There are no failures at this time. The VIN was unavailable.
The contact owns a 2003 Jeep Liberty. The contact had not experienced a failure. The contact received notification of NHTSA campaign id number: 12V527000 (air bags:frontal:sensor/control). The contact was unable to have the vehicle serviced because the dealer failed to supply the repair parts.
The contact owns a 2003 Jeep Liberty. The contact stated that he received notification of NHTSA campaign id number: 12V527000 (air bags) last year and attempted to have the vehicle repaired but he was informed that the parts were not yet available to remedy the defect in the vehicle. The contact had not experienced a failure.
The contact owns a 2003 Jeep Liberty. The contact stated there was a recall associated with NHTSA campaign id number 12V5270000 (air bags), however the part was unavailable. The recall was to begin in April of 2013. The manufacturer was notified and they were unable to provide an expected date for the remedy part to become available. The contact had not experienced a failure.
A D V E R T I S E M E N T S
- Meridian, ID, USA