This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
: the contact stated the brake and accelerator pedal are too close together. This caused an accident, while backing the contact hit another vehicle. This occurred while braking, but is unaware if the accelerator pedal was applied. There was a police report taken at the scene.
My husband was sitting at a complete stop at a walgreen pharmacy drive-through he stepped on the accelerator as he was leaving, and quickly let off the accelerator to make the turn to go around the building. However, the Jeep kept picking up speed. He stepped on the brakes, and kept pressing on them, but the Jeep kept going faster, only stopping when it jumped the curb and hit a brick wall. He had very little time to react. The distance from where he accelerated to the brick wall was approximately 50 feet. The skid marks started after he traveled approximately 14 feet, and were approximately 34 feet long before he hit the curb. There was another 2 feet between the curb and the wall. It damaged the bumper, tore off right front fender, crumpled the right front quarter panel, damaged some of the lights, flattened both front tires, and broke the right rim. He contacted Chrysler, and filed a complaint. Chrysler sent an engineer to examine the collision, and afterwards they sent a letter denying our claim. Car was still sitting at dealer where it was towed.
While driving on I684 the accelerator got stuck at 60 mph, I could not stop the car. I got off the exit try to slow down the car, went throught the stop sign, pulled over and had to shut the car off while in drive to stop it. I brought it to the dealership, and was told nothing is wrong with the car. I have 1 more year left on the lease and Chrysler will not take me out of the lease.
Consumer started vehicle, and it surged forward, accelerating to 50 mph, hitting objects in front until it came to a stop. All of this occurred while consumer had foot on the brakes. Vehicle was totaled.
- Quinwood, WV, USA
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- West Haven, CT, USA