This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
2003 Jeep Liberty making a terrible grinding noise. Customer states that the grinding noise is loud and sounds like metal scraping metal. Consumer was informed that the sound was from the rear brakes. The consumer stated the rear brakes were replaced and the noise went away for a few weeks, but then it returned. An anti-squeal compound was applied to the rear brakes and again, the noise went away for a few weeks. The problem was caused by worn rotors on the rear brakes and in order for the problem to be corrected, the rear rotors and the rear park shoes needed to be replaced.
: the contact stated while approaching a traffic light at 25 mph, the vehicle suddenly stalled. The vehicle restarted, the automatic transmission was placed into drive, but the vehicle would not move. The vehicle was shut off and turned back on 4 times, before it was able to move. The vehicle was taken to the dealer, who could not duplicate the problem after performing a diagnostic test. The dealer informed the contact that all 4 tires were worn down unevenly and there were pieces of metal showing on the insides of the tires. Also, it was determined that the brakes and rear rotors were worn, and needed to be replaced, along with all 4 tires. A NHTSA recall letter, #06V288000 on the vehicle, regarding the suspension: Front: Control arm: Lower ball joint was received. The parts needed to repair the vehicle were not available at the local dealership. The manufacturer confirmed the parts were not available. The contact was placed on a waitlist. The vehicle was taken to an independent repair shop who suggested that the recall work should be performed prior to getting all the other components replaced.
I took my 2003 Jeep Liberty that I purchased November 22.2003 in for a service checkup and with 29000 miles on the car I was told that half of the rear rotors were rusted away, and only half the brake pad was hitting the brakes. I have had many vehicles in my 52 years of life and I have never had this occur. Of course Chrysler refuses to admit that they are using an inferior metal product and will not stand behind the what I believe to be dangerous rotors. I have a file number at Chrysler which is 12412856. I had the rotors changed at my expense but I believe they are cutting corners in a very vital part of the car. I would appreciate a response. Gerry vesely.
At less than 19,000 miles (@ 50% highway) the brake rotors on three wheels are corroded and pitted. His has caused the brake pads to wear very thin. The rotor and pad on the front right wheel are ok and wearing normally.
A D V E R T I S E M E N T S
- Bremerton, WA, USA