This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
2003 Jeep Liberty sport - lower ball joint separated from knuckle while driving on 6/24/06. Note: Recall notice on lower ball joints received June 2004 and repair/inspection in response to recall notice was completed 6/30/04 (lower ball joints replaced and heat shield installed) at cross Chrysler Jeep in louisville, ky. Failure still occurred after recall repair. New repairs completed on 6/30/06 at neil huffman Chrysler/Dodge Jeep in louisville, ky- lower ball joints replaced again. One (1) wheel and one (1) axle also replaced due to significant damage as a result of lower ball joint failure.
My wife jessica and son andrew were traveling on interstate 80 East bound the day after christmas 2004 when we hit a patch of ice and were thrown off the road, down a bank and struck a tree head on at a speed of 40-50 mph. Our air bags did not deploy and our seat belts did not lock up. I was in the passenger seat and was thrown forward towards the window and my wife flew up and hit the grab bar on the drivers side. I contacted Jeep and was told that an air bag should not have deployed. My mechanic had told me that there was enough force to deploy the air bags. I do not feel safe in this vehicle any longer.
- Lancaster, PA, USA
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- Louisville, KY, USA