This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I just want to file a complaint inregard to trailer hitch that was not installed on my Jeep Liberty. The dealer said even before the part finally came they would have to check the Jeep for corrosion. I do not feel my Jeep has any more corrosion on the frame then any 2003 Jeep would have. I'm sure if I wanted to pay for a trailer hitch, one would or could be installed. I think since I talked to numerous Jeep Liberty owners, who were also turned down, that this is Chrysler way of getting around the cost of installing the trailer hitch. I believe this is a stall tactic & away Chrysler can get around the recall. I hope you can check on the number of hitches that have been installed or if the dealers get a kickback by saying they cannot install a trailer hitch! thank you!
2003 Liberty became detached from trailer when the nut securing the ball came off. The U-haul trailer crashed into a wall. No damage was done to the vehicle.
- Howell, MI, USA
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- Davison, MI, USA