This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The swing gate will no longer open. Ive seen numerous online complaints about the swing gate lock malfunctioning. When pulling on the swing gate handle, only the window unlocks and opens. Both locks used to operate but now only the window lock is functional. Please help. This seems to be a very popular issue for Jeep Liberty 2003.
On my 2003 Jeep Liberty renegade while driving home on I-15 the door light came on the dash it was obvious a window was also open as the on rush of wind, I pulled over to find the back door was ajar and the window was down, I pulled on the handle to check it out and close the door, and a red looking type of coil approx 10 inches long was sticking out and laying across the door lock and jamming the door locking device inside the door, I had to shove it back into the door lock assembly to get the door shut. This red coil is the mechanism that controls the window as my left rear window regulator has failed and the window stays all the way down. This is an ongoing problem with all four windows, the last time it was in for repair was 4 months ago and it cost me money each time, this is the second time it has caused the door to pop open while the vehicle was moving. I have had it in for window regulator problems approx 12 times. Thank you for looking into this for me as the Dodge reps just shrug their shoulders like they don't believe it or just don't care. Something has to be done about this hazard, lemon law, national news, class action, something. Next time I will take a photo, and call witnesses.
Six times windows (both sides, front and back) have fallen at different times inside the door of my Jeep Liberty. Today the falling window also resulted in the door not being able to open. This definitely is a hazard when you have small children riding in the back seat -- since they cannot ride in the front due to the air bags. This is a well-known hazard to Chrysler Jeep and they will not waive the cost of the repair or the deductible on the warranty. And the problem keeps happening. I figure that a window on this vehicle lasts about 10,000 miles because I only have 66,000 miles and this is the sixth time it has happened. This is dangerous and there should be a recall on this problem and the problem should be permanently repaired free of charge.
Our 2003 Jeep Liberty has a defect that has a tsb on it. It was supposed to have been repaired by a dealer in May 2004. In Chrysler notification to customers, they claim that the rear flip up window may open if water gets into the switch, only if vehicle is un-locked. That un-locked statement is false and we have had it happen 2 or 3 times with vehicle locked. This is a safety issue as it would allow a person to enter the vehicle through the rear lift glass, unknown to the operator and would expose the operator to theft and assault. Chrysler outright lied about the unlocked condition as the lock is powered at all times and only needs to be grounded to operate.
- Richland, MI, USA
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- Nashville, TN, USA