This is the letter I sent Chrysler corporation. I have a major problem with the valve seat coming off and damaging my Jeep Liberty engine. We purchased the car new and have continually provided maintenance on the vehicle at your dealerships. In fact, we were one of the very first owners of the Jeep Liberty and was invited and participated in a Focus group supporting this vehicle. What is upsetting is the lack of interest now from your customer relations department except for your local dealership who has been supportive, on what has occurred. This is a safety issue and this problem is a manufacturer defect. This incident could have caused my daughter to have an accident since she was driving this car as a high school senior. I will take every step possible and report this safety issue to all parties. I was told the engine needs to be rebuilt or replaced and Chrysler customer relations won't help. This is not a isolated incident as other data has been discovered on other similar engines reported same resulting problems. I have photos and there is additional information revealing other valve seat problems resulted in damage to other engines.

- Whittier, CA, USA

While driving at any speed and with no warning, the transmission locked up, and the vehicle became hard to control. The consumer was forced to pull over. The dealer was notified. The manual transmission locked up in the 2nd or 3rd gear and became difficult to disengage. Once you get it going again, after 5-10 seconds later for the next 3-4 shifts, the second gear was tough to get out of. The consumer was almost rear ended twice.

- Redlands, CA, USA