: the contact stated that the vehicle was driving at a speed of 25 mph up a hill on wet road conditions when the vehicle spun out of control crashing into a retaining wall. The accident resulted in major damage to the vehicle's body. The contact and an eleven-year-old passenger were both wearing seatbelts at the time, had to go to the hospital for the minor injuries. The police report was filed. The vehicle was towed to the dealer who sent to a body shop for body work. After receiving the vehicle back from the body shop, the dealer inspected and determined that both the front lower ball joints and rear coil springs needed to be replaced and were completely damaged. The dealer could not determine the cause of the accident but indentified that there was a recall on these components in 2004. The manufacturer was alerted who sent out an inspector to examined the vehicle. The inspector determined that there was no manufacturer defect that caused the accident. The contact expressed that the accident was related to a defect.

- San Francisco, CA, USA

While driving at any speed consumer heard a loud noise coming from the rear and vehicle vibrated. Vehicle was taken to the dealer for inspection, and mechanic determined that the rear coil springs needed to be replaced due to worn out parts. The brakes made noise when applied. The blower motor for the heat failed and the A/C was inoperative.

- Cleveland, OH, USA