This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
- the contact received a recall letter. The contact called the dealership regarding the ball joint recall. She was told the part is not in stock and will take up to 5 weeks for them to receive it. This is unacceptable to contact.
- the contact received recall letter (F23) for lower ball joint. She called the dealership and was told that the part was not in stock and they do not know when the part will be available.
- the contact stated daimler Chrysler, although the contact is in Colorado he took a trip to Mexico and had to leave the vehicle there because the ball joints have corroded and the car is not fit to drive. The contact called a drawler in Mexico and they won't fix it under the recall. He currently has a second recall, safety recall F23-lower ball joints. Ball
: the contact stated there were no problems with the vehicle. There was a NHTSA recall, #06V288000 on the vehicle regarding the front lower ball joint. The parts needed to repair the vehicle were not available at the local dealership. The manufacturer confirmed the parts were not available.
NHTSA campaign number 06V28800- 2002-2006 Jeep Liberty - suspension ball joints. Dealer and Chrysler do not have the parts or know when the parts will be available to complete the recall repairs for our vehicle. Dangerous driving the vehicle with faulty ball joints - steering loose. This situation has been going on for over a month. Trying to have the recall performed with no indication as to when it will be finally fixed.
- Shreveport, LA, USA
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Received a safety recall notice for the Jeep Liberty dealing with the front suspension lower ball joints over 3 months ago and still can't get it fixed because the dealer isn't getting parts out fast enough.
: the contact stated while driving 25 mph on a country road, there was a loss of vehicle control, and the front end struck a nearby tree. There were no injuries sustained. The vehicle sustained minor damage to the front right side fender. The police were not alerted. There was a NHTSA recall, #06V288000 on the vehicle regarding the front lower ball joints. The parts needed to repair the vehicle were not available at the local dealership. The manufacturer was not alerted.
: the contact stated there had been a delay in servicing the recall #F23 for the suspension: Front: Control arm: Lower ball joints, due to delays in receiving the replacement parts. It had been over 8 weeks since receiving the recall notice. The manufacturer had not been notified.
: the contact stated there were no problems with the vehicle. There was a NHTSA recall, #06V288000 on the vehicle regarding the front lower ball joint. The parts needed to repair the vehicle were not available at the local dealership. The manufacturer confirmed the parts were not available.
Safety recall F23 - lower ball joints on my 2002 model year Jeep Liberty. I contacted the dealership in alexandria to perform this recall and was informed it will take 6 weeks to get the replacement parts. I believe this is not a reasonable time for me to use my vehicle when there may be a chance of an accident due to bad ball joints.
: the contact stated there were no problems with the vehicle. There was a NHTSA recall, #06V288000 on the vehicle regarding the front lower ball joint. The parts needed to repair the vehicle were not available at the local dealership. The manufacturer confirmed the parts were not available.
2002 Liberty sport lower ball joints failed after having them replaced under recall. The consumer is requesting reimbursement for the cost of the replaced lower ball joints.
: the contact stated currently no problem is reported with the vehicle. There is a NHTSA recall, #06V288000 on the vehicle regarding the front lower ball joint. The parts needed to repair the vehicle are not available at the local dealership. The manufacturer confirmed the parts are not available.
: the contact stated although there were no ongoing problems with the front suspension, there was a NHTSA recall, #06V288000 on the vehicle regarding the front lower ball joints. The parts needed to repair the vehicle were not available at the local dealership. The manufacturer was alerted, and confirmed the parts were not available.
: the contact stated although there were no ongoing problems with the front suspension, there was a NHTSA recall, #06V288000 on the vehicle regarding the front lower ball joints. The parts needed to repair the vehicle were not available at the local dealership. The manufacturer was not alerted. Updated 01/10/07.
: the contact stated there were no problems with the vehicle. There was a NHTSA recall, #06V288000 on the vehicle regarding the front lower ball joint. The parts needed to repair the vehicle were not available at the local dealership. The manufacturer confirmed the parts were not available.
: the contact stated the vehicle was traveling in the middle lane of three lanes heading in the same direction during dry normal road conditions. The contact would not make a guess as to the speed of travel. Another vehicle sideswiped the left side of the contacts vehicle, causing loss of control. The contacts vehicle swerved across the left lane and hit the center divider causing the vehicle to flip over onto the roof and hood. All occupants were restrained by the seat belts. Emergency medical, police and fire department personal responded to the accident. All members of the vehicle were taken to the hospital. The 58 year old female driver sustained 3-4 broken ribs; the 34 year old contact injured the right hand, elbow and shoulder requiring surgery. There was nerve damage to the right hand forearm and shoulder. There were cuts on both feet. The 15 month old female from the right rear seat vomited due to the pressure of the restraints of the car seat. The 64 year old male in the left rear sustained some bruising. On receipt of recall # F23 for the suspension: Front: Control arm: Lower ball joints may have been a factor in loss of control of the vehicle. The manufacturer was not alerted due to the vehicle being totaled in the accident. A police report and photos were taken.
: the contact stated there were no problems with the vehicle. There was a NHTSA recall, #06V288000 on the vehicle regarding the front lower ball joint. The parts needed to repair the vehicle were not available at the local dealership. The manufacturer confirmed the parts were not available.
: the contact stated a NHTSA recall letter # F23 for the suspension: Front: Control arm: Lower ball joint, was received in early September, 2006. An appointment was scheduled for 9/28/2006 and the contact was informed the parts were available. When the vehicle was taken in for the appointment, the parts had not arrived and the service dealer did not know when the parts would arrive. The service dealer informed the contact, that a notice would be sent by mail when the replacement parts were available. The manufacturer was notified. Updated 1/19/2007 -
: the contact stated although there were no previous problems with the front suspension, there was a NHTSA recall, #06V288000 on the vehicle regarding the front lower ball joints. The parts needed to repair the vehicle were not available at the local dealership. The manufacturer was not alerted.
A D V E R T I S E M E N T S
- South Berry, CT, USA