10.0

really awful
Crashes / Fires:
9 / 1
Injuries / Deaths:
10 / 0
Average Mileage:
75,743 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Jeep Liberty suspension problems

suspension problem

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2002 Jeep Liberty Owner Comments (Page 5 of 5)

« Read the previous 20 complaints

problem #13

Dec 162003

Liberty 4WD 6-cyl

  • Automatic transmission
  • 27,000 miles

A D V E R T I S E M E N T S

2002 Jeep Liberty is inherently unstable. At almost any speed, the rear end of this vehicle tends to "spin out" resulting in lost of control. Recently, this occurred as my wife was driving this vehicle. As a result, she lost control of the vehicle, struck a guide rail, and rolled the vehicle twice.

- Scottdale, PA, USA

problem #12

Aug 202003

(reported on)

Liberty

  • 7,065 miles
There is a humming noise in the 2 front tires and they are uneven. The dealership indicated that this is caused by 'feather wear'. dealership has replaced the shocks, tires, and aligned the vehicle, but the problem still exists. Unable to determine the cause of the problem

- Christiansted, VI, USA

problem #11

Jun 042003

Liberty

  • 3,800 miles
While traveling on the highway and turning vehicle steering wheel has a squeaking noise coming from underneath.

- Medford, MA, USA

problem #10

Dec 062002

Liberty 4WD 6-cyl

  • Automatic transmission
  • miles

A D V E R T I S E M E N T S

Vibration felt while driving when you let off the gas or accelerate. When you go about 50 it gets worse. The vibration is there most of the time now. The vehicle has been into the shop 3 times so far and is going back for a fourth time. At first they told me it was not there and now they are doing things but it is not getting better. It is getting worse.

- Lacey, WA, USA

problem #9

Mar 052003

Liberty 4WD 6-cyl

  • Automatic transmission
  • 1 miles
The vehicle pulls to the right all the time. Returned it to the dealer 4 times, they aligned it but it still pulls to the right. I called customer service and was told to work with my local dealer. He claims there is no problem and it is aligned to specification. He claims the truck just follows the crown in the road. I tested the truck in a flat parking lot by driving between aligned parking spaces in both directions. It still pulled to the right. I don't doubt that it is aligned, I believe there is (are) other problems. I can't get a satisfactory response from the dealer or company.

- Old Forge, PA, USA

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problem #8

Jan 012003

Liberty

  • Automatic transmission
  • miles
I lost control of the vehicle two days after purchase in the rain while trying to make a right hand turn. The vehicle went straight through the intersection, up and over the curb and into someones front yard. Reported to the dealership. Two months later I had my second experience that also happened in the rain. I was trying to come to a stop at a stop sign and could not stop the car. At this time I took the car back to the dealership and they said there was nothing found. The service director at the time referred to it as operator error and thought that I would get used to the vehicle. Then seven months later on January 1, 2003, I lost control of the vehicle on the beltway trying to avoid something in the road. It was raining. I was going the speed limit (55 mph) and my car started to spin and ended up going southbound in the northbound lanes and finally crashed into a concrete dividing wall. The air bags did not deploy. I feel very fortunate to be alive and that no one else was hurt. The car was taken to the dealership and it is currently under investigation for possible defects. I feel that I am unable to drive this unsafe vehicle. I have also noticed that the vehicle has a tendency to pull to the right.

- Germantown, MD, USA

problem #7

Oct 022002

Liberty

  • miles

A D V E R T I S E M E N T S

Consumer states while driving at a low speed, swerved to miss object in the road. Consumer lost total control of vehicle resulting in a collision. Cause unknown.

- Ofallon, MO, USA

problem #6

Aug 282001

Liberty 4WD 6-cyl

  • Automatic transmission
  • 24,511 miles
Vehicle would pull to the right while driving. The vehicle had been to the dealer on five occasions, and they were unable to correct the problem. The consumer also states that they first noticed the problem at 500 miles, then a significant uneven wearing of the tires. Scc

- Levittown, PA, USA

problem #5

Nov 152001

Liberty 4WD

  • Automatic transmission
  • miles
Vehicle would wander across the road when driving at highway speeds of 60-65 mph, dealer was not notified at this time.

- Santa Fe, NM, USA

problem #4

Apr 012002

Liberty

  • miles
Consumer states that the suspension on the vehicle is not designed correctly and the consumer almost fliped the vehicle. Contacted dealer and the dealer is not willing to do anything. Nlm

- Ervine, CA, USA

problem #3

Sep 082001

Liberty 4WD

  • Automatic transmission
  • miles

A D V E R T I S E M E N T S

Vehicle pulls to the right constantly at any speed. Dealer has been contacted and there was no solution for the problem.

- West Lake, OH, USA

problem #2

Nov 012001

Liberty 4WD

  • Automatic transmission
  • miles
On three separate occasions vehicle fishtail severely on wet road at slow speed, resulting in lost of control, causing moderate damage to the vehicle.

- Freehold, NJ, USA

problem #1

Jun 302001

Liberty 4WD

  • Automatic transmission
  • miles
Since date of purchase consumer has taken vehicle to dealership twice because vehicle pulls to the right while driving. Consumer feels the problem is steering related.

- Schuylkill Haven, PA, USA

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