This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
2002 Jeep Liberty that was totaled when the power steering went out customer states that she is now without transportation due to faulty parts and wants some kind of solution* the consumer received 2 recall letters in the mail after her accident. Both notices stated that the vehicle needed to have the ball joints repaired. The consumer contacted the manufacturer and informed them of the accident Chrysler stated they were sending a representative out to investigate the vehicle. The consumer stated the representative assessed there was nothing wrong with the lower ball joint, airbags, or steering to cause the accident. The consumer further stated she spoke with the garage where the vehicle was located and stated no one ever came to check the vehicle over.
While driving at 35 mph, the consumer lost power steering. The vehicle rolled over three times. The Jeep was taken to the dealership but the problem had not been resolved. The consumer suffered injuries and was hospitalized. S. kvaraitis was the driver.
While driving electrical system stopped functioning, causing the vehicle to lose brake power/power steering/lights, and engine stalling. Dealer has not determined the cause of problem.
A D V E R T I S E M E N T S
- Unknown, DC, USA