- the contact received recall 06V288000 for the 2002 Jeep Liberty concerning lower ball joints. The contact complained about the effect that the ball joint had on the tires. The contact stated that no matter what speed she was driving at, but usually at about 15 mph she felt and heard the suspension in the car shifting whenever she hit a bump. The contacts complaint was that after one and a half years the tires were completely bald. The contact stated that this was directly related to the safety recalls on the ball joints. Also, the contact stated that on 11/2005 she lost control of the vehicle after making a turn. After taking the vehicle for service, the contact learned from the dealer that all of the steering fluid leaked out, and the power steering belt split in half. The contact would like to have the tires replaced under the recall as well. Updated 2/7/2007 - the consumer's vehicle experience extended crank time to start. The dealer replaced eh fuel pump and fuel pump reservoir. The lap belt in the rear seat became twisted. When the vehicle was put into reverse the consumer hear a noise. The dealer made repairs to the transmission. The lighter was inoperative.

- Aurora, CO, USA

First problem: On March 31, 2004, we took my 2002 Jeep Liberty to the Jeep dealer due to a loud squeaking noise in the front. They diagnosed a bad lower ball joint on the left front side and replaced it. Note - my Jeep had the lower front ball joints serviced under a recall notice at the end of 2003. It was supposed to have had the lower ball joints replaced and a heat shield installed. Second problem: Without warning on July 28, 2005, the front right lower ball joint broke while attempting to drive the Jeep into our garage, and the front end collapsed onto the pavement and the disconnected wheel. There was no noise or any indication of a problem before this happened. The events leading up to this: I started up the engine, backed the Jeep up a few feet to straighten my approach, and attempted to pull it into the garage. However, I noticed a strong resistance to roll forward so I stopped, got out and looked around to make sure I wasn't running over something. After seeing nothing in the way or under the vehicle, I tried again to pull forward, but it wouldn't roll and the wheel skid. So I put it into reverse and tried to back up. That is when the front end dropped with a load crunch onto the wheel that had came off. The Jeep dealer paid for the new ball joint and several other parts that were damaged due to the incident. Another problem: On December 12, 2003, the right rear seat belt latch had to be replaced because the release button was jamming (sometimes it would work and sometimes it wouldn't).

- Bloomington, IL, USA